Business Description:
Hospital
2 36 reviews
Categories
Pet Services
Shady Grove Adventist Hospital
9901 Medical Center Drive, Rockville, MD 20850, USA
(240) 826-6000
http://www.adventisthealthcare.com/sgah/
5 Stars

Elaine F.

Montgomery Village, Md, MD
5

I was on the 2nd floor Observation Unit. I can not say enough good things about about the nurses and CNAs. They were all very friendly, responsive, great medication management and highly competent. They go out of their way to ensure that all of their patients have all their needs met and are comfortable.

Nursing staff are superb! The only issue I had was that the physicians are rarely seen. The food was good. All the staff including technicians, housekeeping and dietary were very friendly and accommodating. Good communication between staff. Staff seem happy in their...

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1 Stars

Patricia M.

Potomac, MD
1

Terrible Experience – Lack of Compassion and Basic Care

Terrible Experience – Lack of Compassion and Basic Care I arrived at Adventist HealthCare (9901 Medical Center Drive, Rockville, MD) on April 24, 2025, at 2:00 PM, in excruciating pain from kidney stones. I was vomiting due to the severity of the pain and clearly...

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1 Stars

Mimi D.

Rockville, MD
1

Terrible place

Incompetent doctors, stuff, nurses. They don't know what they are doing. They have no common sense, no talent, shouldn't be in this service. My husband was placed there by chance, it was an emergency, and this one was closer, I guess. They speed him to his death,...

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1 Stars

Erica J.

Gaithersburg , MD
1

Not the ER!

Every staff is in defensive mode. They are rude. Unprofessional. They seem burnt out. There is just an evil feel to that whole hospital. They talk bad about you, right in front of you. This nurse basically said to another nurse, that I may be lying about something...

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1 Stars

Karen C.

Montgomery Village, MD
1

Killed my mother

They let my mother die of sepsis. She suffered for months while they failed to diagnose the problem, and then they sent her off to hospice to die unnecessarily. I am told by a nurse friend of mine that this place has the nickname "Shady Grave," for obvious reasons....

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4 Stars

Real Deal C.

Martinsburg , WV
4

Negligence, Racial ETC

Info from REAL DEAL CRITICISM EARLIER

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2 Stars

l b.

Dunkrik, MD
2

Not responsive

My brother had an issue with jaundice and terrible tired. He was finally showed a room to lie down on a bad after 7 hours in the ER. They did some blood work and then the next day he was driven to hospital of his choice johns Hopkins. His liver shut down. If they...

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1 Stars

The C.

Gaithersburg, MD
1

Don't let your family member die here

I am one of the people that would give negative reviews if I could. We have had so many times where we were unfortunately directed to Shady Grove because the ambulance said it was closest and had availability in the emergency room and on one occasion my mother...

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1 Stars

Pam P.

Bethesda, MD
1

Awful Patient Care and No Compassion

My son was there for shortness of breath. As soon as we discovered they were planning to do two surgeries on him (we knew about one) we asked for a transfer to a hospital that knew him better. They dragged their feet, had hostile exchanges with me, neglected him,...

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1 Stars

Sharon S.

Germantown , MD
1

Shady Grove Hospital, Pediatrics treating minor without parental consent or consultation.

Shady Grove Hospital, Pediatrics has held my 13 year old grandchild without obtaining parental consent or consultation. Who is in charge of Pediatrics at Shady Grove Hospital in Rockville, MD?

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1 Stars

Gary S.

North Potomac, MD
1

HOSTILE TO VETERANS

“Had a referral from the Veterans Administration to a provider. The provider scheduled me for a procedure at Shady Grove Adventist Hospital. The hospital REFUSED to accept the VA insurance (Optum). Too bad, so sad, pay up or take a hike. So procedure cancelled, and...

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1 Stars

Gary S.

North Potomac, MD
1

HOSTILE TO VETERANS

Had a referral from the Veterans Administration to a provider. The provider scheduled me for a procedure at Shady Grove Adventist Hospital. The hospital REFUSED to accept the VA insurance. Too bad, so sad, pay up or take a hike. So procedure cancelled, and I am left...

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1 Stars

rolando glores f.

Rockville , MD
1

Bad service

i was yesterda nov 29 2022 i arrive i think 11 40 i feel vomit and Disney head and pain ambulante take good job after some body tell put me in room 12. Some nurse came aroun 12 give me 1 pill for nausea didnt see any nueve more i was tire i sleep i wakeup around...

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1 Stars

M C.

Rockville , MD
1

Terrible hospital with poor bed side mannered personnel

My dad was taken hear and went through a cardiac arrest. A nurse Tammy at the ER told him to be quiet in his delirium state prior to his cardiac arrest. She was frustrated she couldn’t get an ivy and told him if he didn’t be quite she will leave the room. She was...

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1 Stars

Latoya P.

Washington , DC
1

I was basically assaulted and put in a storage closet

I had unfortunately overdosed. I could not speak but I could hear. I was in and out of consciousness. I remember the nurses gagging and making noises when putting a drain inside me. I remember the doctor coming to me and he punched me in the chest and pinched me to...

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1 Stars

Anna L.

Gaithersburg, MD
1

Shady Grave hospital is the worst

A nightmare from beginning to end. I wouldn't wish it on my worst enemy. One nurse actually told me nurses hate people like me and that she hated nursing me. ( I had done absolutely nothing but be civil and polite to her). I was there for two months and woke up from...

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1 Stars

Maria C.

Rockville, MD
1

Too bad attention

too bad the attention they are very rude they talk to you like you come to ask for something you have insurance to pay

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1 Stars

S G.

Frederick , MD
1

Possibly the worst hospital in the US

I wish there was a negative start value because I would rate SGAH is minus 5 starts. Two weeks ago my 88 year old mother was admitted following a fall at home. As we tried visiting the next day, we quickly discovered that SGAH permits ONLY ONE visitor per day. This...

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1 Stars

Joe M.

Rockville, MD
1

Negligence

My brother has been staying in Shady Grove Medical center for ten days. I am the care taker and provider for my brother. I called everyday to asked for my brother situation but no nurse or doctor called back. I visited my borhter one day and saw african nurse and...

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2 Stars

Anand R.

Clarksburg , MD
2

Bullying by security guard at the ER customer lobby

Recently , I had to take my minor Daughter at the ShadyGrove ER on recommendation of her Paediatrics, my daughter was accompanied by her mother, it was a long waiting, at 9:30 PM, I brought food for my wife, I wanted to seat in the waiting room lobby while waiting...

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