Dick Van Dyke Appliance World

Business Description:

Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.

Categories

appliance store
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Reviews

4 Stars

Mansfield , IL

4

Dryer motor repair

The technician came to the house and diagnosed the problem we were having. Then ordered the part and installed it a few days later. He explained everything very well and worked around our schedule. T21 Cory 347 Read More

5 Stars

Chatham, IL

5

Stone repair

Everyone gave up on my 66 year old Roper stove, but T4 Matt came out and fixed it. I am the happiest woman in Chatham! Read More

5 Stars

Ellsworth, IL

5

Great Service

Sales rep was easy to work with and was knowledgeable. Installation crew did a great job and was in and out in no time. Very please with all!! Read More

5 Stars

Mahomet, IL

5

T21Corey437

Corey came to look at our dishwasher. He was honest, polite and professional. Read More

5 Stars

Jacksonville, IL

5

Great experience with prompt delivery.

The entire process was great. Needed a new appliance with only a limited amount of space. Dave was so professional and was able to meets the specific needs I had. The delivery was also a great experience - Corey was polite, professional and just a great... Read More

5 Stars

Springfield, IL

5

Purchased a new upright freezer.

After finding out that our upright freezer in basement was now out of order beyond repair, we stepped into the showroom at Dick Van Dyke Appliance World to search for a replacement. Greeted by Salesman Dave, we were escorted to the line up of freezers on display.... Read More

1 Stars

Jacksonville, IL

1

Beware of restocking fee

They do not tell you that you are being charged it. It is on the bottom in the fine print but never discussed. 20% was a big shock but it was after the deal was done and there is nothing I can do about it. They have just ruined all future business and... Read More

1 Stars

Virginia, IL

1

I will never recommend Dick Van Dyke

I went there with high expectations based on their TV ads.. I had none of the good experiences. I purchased a GE washing machine, had to call service back after the installer left. There is nothing "wrong" with the machine "it is just extremely noisy". I asked... Read More

5 Stars

Lawndale, IL

5

Installer did a very great job!

Delivery went great! Read More

5 Stars

Springfield, IL

5

Customer service a plus.

Everything went great, very satisfied! Read More

5 Stars

Edinburg, IL

5

Techs are always very helpful.

Would recommend giving a better time frame. Read More

5 Stars

Decatur, IL

5

The Best ever

Easiest thing I've ever done. Awesome from the time I walked in the door to set up and delivery. Professional, friendly service Read More

5 Stars

1429 East Lake Shore Dr., IL

5

Service above and beyond

We had a double oven delivered on Monday, by Shawn and another tech. I was not surprised that the opening was not big enough, and immediately called contractor/builder Alan, who was recommended by my salesman Dave. He said he could come Wednesday and complete the... Read More

5 Stars

Oakland, IL

5

Great microwave install

My husband commented so highly on the man who installed our microwave. He was prompt, professional, and installed the microwave very efficiently. He took great care to protect our new countertop. Great job! Read More

1 Stars

Bloomington, IL

1

Bad experience with new ice maker

I had a new ice maker installed which worked intermittently. After 2 service calls I requested a new ice maker. I was told I would need a service call costing $39 to determine that there was a problem. Inflexible customer service! Read More