Dick Van Dyke Appliance World

Business Description:

Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.

Categories

appliance store
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Reviews

5 Stars

Springfield, IL

5

Very satisfied with the washing machine I bought, the helpfulness of the sales clerk, the promptness of delivery. Haven't had a problem so don't know about repairs.

Very satisfied. Read More

5 Stars

Springfield, IL

5

New appliances

The staff and delivery personnel are wonderful. Lyle in sales was exceptional. Went so far as to measure my large pan to make sure it would fit in the oven I was looking at. Delivery personnel were prompt, polite and informative. Thank you to all at Dick Van Dyke! Read More

5 Stars

Hudson, IL

5

Great experience!

Came in for a new gas range and was thinking of the double oven. I'm pretty tall and Lee asked me if I had tried out the double oven - I had not. Well, let's say that it sure wasn't going to work for a nearly 6' tall person... :) But, knowing that I was... Read More

4 Stars

Urbana, IL

4

Service was great

Got here quick, very informative, showed up and fixed my dryer in a timely manner. Would definitely recommend to someone else. Read More

5 Stars

Mt. Zion, IL

5

He came right back after to correct it!

Kyle was so great! So personal when delivering my stove. I forgot to remind him our old stove goes in the garage only (to be donated). I didn't realize it until 10 minutes after he left. When I called him back, he dropped it off at his convenience which worked... Read More

1 Stars

Decatur, IL

1

No sense of urgency poor workmanship and customer service

Machine was bad due to poor workmanship from factory but I had to get the part's overnight 1 tech misdiagnosed neeed more parts Saturday had to wait till Monday I made sure that they were going to get parts next day they did thanks to hotel in Decatur parts... Read More

1 Stars

Urbana, IL

1

Not happy.

I purchased a speed queen washer and dryer. salesperson said it was a heavy duty machine that would last forever. WRONG. After 5 years the transmission went out. They put a new transmission in but the labor charges were as much as the part. The repair... Read More

5 Stars

Champaign, IL

5

Washing machine service/Service man T21 Corey 437

Cory was awesome. He showed up exactly when he said he would. He found the problem and had it fixed and running in no time. He also was so sweet to dispose of a little dead mouse for me!!! Highly recommend them. You can't beat the price or the service!! Read More

2 Stars

Palmer, IL

2

Dent on refiigerator

I was very happy with Dick Van Dyke Appliance World until my contractor, I am remodeling my kitchen, was installing the refrigerator that I purchased and found a small dent in the freezer door that was covered in plastic and also had a paper sign giving the... Read More

1 Stars

Rochester, IL

1

No stars! Would NOT recommend.

Will never buy from Dick Van Dyke Appliance World again! They don't stand by their word. I had problems with a brand new washer that was delivered on March 1, 2017. Had issues from day one. I had to call for service on 2nd day of use and to make a very long story... Read More

4 Stars

Mansfield , IL

4

Dryer motor repair

The technician came to the house and diagnosed the problem we were having. Then ordered the part and installed it a few days later. He explained everything very well and worked around our schedule. T21 Cory 347 Read More

5 Stars

Chatham, IL

5

Stone repair

Everyone gave up on my 66 year old Roper stove, but T4 Matt came out and fixed it. I am the happiest woman in Chatham! Read More

1 Stars

El Paso, IL

1

Disappointed with how Van Dyke handled our case.

In the past we had positive service with Dick Van Dyke when we purchased a refrigerator. We also have had their service technicians come repair our old washer anf dryer. No problem. However my last experience changed all that. Earlier this year we were in the... Read More

5 Stars

Mahomet, IL

5

T21Corey437

Corey came to look at our dishwasher. He was honest, polite and professional. Read More

5 Stars

Jacksonville, IL

5

Great experience with prompt delivery.

The entire process was great. Needed a new appliance with only a limited amount of space. Dave was so professional and was able to meets the specific needs I had. The delivery was also a great experience - Corey was polite, professional and just a great... Read More