Dick Van Dyke Appliance World

Business Description:

Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.

Categories

appliance store
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Reviews

5 Stars

Villa Grove, IL

5

Excellent sales and customer service

I purchased a refrigerator and the sales rep was not pushy but knowledgeable and helpful. Later I contacted parts and service and the representative Amanda Taylor provided excellent customer service. She was very responsive and helpful. I highly recommend her as... Read More

5 Stars

Bloomington, IL

5

Prompt, Efficient, Friendly Service

Ordered a new washer and was delivered on day promised. Service man was efficient, friendly, and very knowledgeable. Explained the product to me and answered all my questions. I would definitely recommend Dick Van Dyke and not hesitate to check them out with another... Read More

5 Stars

Mahomet, IL

5

Excellent Service

Appointment was easy to schedule, and they had great availability. They kept me well informed as to when they were coming, and I'm confident the repair will solve the problem I was having with my appliance. The technician Corey was very pleasant, professional, and... Read More

5 Stars

Mahoemt, IL

5

Fantastic Service

Corey came out at my convenience to investigate an issue with a broken shelf in my 2 month old Samsung refrigerator. 7 days later, parts were in and installation was complete at no charge to me and again at my convenience. Corey was excellent. He showed up while... Read More

5 Stars

Mahomet, IL

5

Satisfied customer

T 21 Corey He gave a good notice as to when he would arrive, replaced the part on our fridge and cleaned up any mess made. Great job! Read More

5 Stars

Mahomet, IL

5

Samsung dryer repair

Thank you, Corey for taking the time to explain the repairs my dryer would need! Corey T21 Read More

5 Stars

Champaign, IL

5

Excellent sales and installation.

Great experience. Billy was fun and knowledgeable, installation was done only a couple of days after our purchase, and your installer was friendly, competent and quick. Read More

5 Stars

Springfield, IL

5

T4 Matt 424 excellent service

Polite, knowledgeable, considerate as well as quick and efficient. Read More

1 Stars

Springfield, IL

1

Two (2) damaged refrigerators were delivered

We have had two (2) damaged refrigerators delivered in a five (5) day period. Anyone expecting the service you are advertised to have would NEVER expect that. After accepting the second one because we desperately need one and the damage would not be visible where... Read More

5 Stars

Mahomet, IL

5

Repair on clothes washer.

I called on a Thursday afternoon and Corey was here at noon on Friday. At once he was sure it was a coupler and it was broken. Corey replace the part and tested the motor to be assured it was ok. He was very polite and business like all the time. Some now I was... Read More

5 Stars

Farmer City, IL

5

fix my washer and dryer

Service was great as always, you get here and fix my washer and dryer and you are out the door before you know it thanks Dick Van Dyke (Corey) . Read More

5 Stars

Champaign, IL

5

Great Service

Service Tech T21 Corey called ahead to set his arrival time, arrived on time and successfully executed the repair in an efficient and friendly way. Quick too. And he explained what he did as well. Good job! Read More

4 Stars

Clinton, IL

4

Good buying experience

Delivery went pretty well.Both delivery person & installer were well versed on their jobs.Struggled a little with old heavy washer but like i say it was heavy & needed to go up about 20 steps. Read More

5 Stars

Pleasant Plains, IL

5

Great Customer Service

Our salesperson, Greg, was knowledgeable about the different models and features and very helpful in our selection of our machines (washer and dryer). Our installer, Brad, was super careful with our stairs and did a great job installing and explaining what he was... Read More

5 Stars

Chatham, IL

5

Service was excellent

T4 Matt came to out house to look at our refrigerator. He was courteous, professional and diagnosed the problem quickly. We would recommend DVD to anyone. Read More