Dick Van Dyke Appliance World

Business Description:

Store in the Cities of Springfield, Decatur, Champaign, and Bloomington.

Categories

appliance store
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Reviews

5 Stars

Savoy, IL

5

We had a good experience.

We had great salesmen each time we purchased an appliance in the last 5 months.. Read More

5 Stars

Bloomington, IL

5

Good sales help and delivery as promised.

Good sales help and delivery as promised. Read More

5 Stars

Springfield , IL

5

Parts excellence

Mark was the most helpful person I've ever dealt with when getting parts for something. He was helpful, thorough and took the time to make sure we got the right thing. Thank you so much for having such excellent, knowledgeable and friendly staff. Read More

1 Stars

Bloomington, IL

1

Warranty not worth the paper it's written on.

You are better off buying at another place. The sales department and service department are completely different silos in the company. Apparently, all of their service techs are clairvoyants because they don't use tools other than a flashlight to diagnose faulty... Read More

5 Stars

Tuscola, IL

5

Very Pleased!

I wanted to write this review and let you know how impressed I was with Evan, my installer, who delivered my appliance yesterday 9/7/2017. He couldn't of been more professional and did an outstanding job with our appliances. He was very careful taking apart the... Read More

5 Stars

My. Zion, IL

5

Wonderful installers

The buying process was great with Matt and the installation process was amazing. They installed the range, the dishwasher, the refrigerator and the microwave with no problems at all. Kyle and Joe were so nice and did an amazing job! Read More

5 Stars

Palmyra, IL

5

Great Service!

The sales reps were very helpful and friendly. The delivery guys were on time and very efficient. We love our bosch dishwasher that we bought several years ago and expect to love our new Electrolux washer and dryer. Dick Van Dyke is very dependable! Read More

1 Stars

Urbana , IL

1

As soon as they have your money customer service is gone

Purchase a new refrigerator 12 months later was serviced 2 times service tech broke the refrigerator beyond repair samsung agreed to pay for the refrigerator then cancled the ticket ease the item was out of warrenty dick van dyke sold a 10 year warrenty and also... Read More

5 Stars

Lincoln, IL

5

Easy purchase/Great Delivery

We purchased a Whirlpool refrigerator from DVD. Sales was very good and got us a great deal by comparing a price on the same model that was $200 less at a competitor. Had to wait a week for delivery because the model was not in stock. The delivery was awesome. The... Read More

5 Stars

Mt Zion, IL

5

great sales and delivery experience

This is the third appliance that we have purchased at Dick Van Dyke Appliance World. We felt like they exceeded our expectations. Read More

1 Stars

Jacksonville, IL

1

Best not waste the money

I was upset with my experience with major box stores and wished to get an experience with this outfit. The installer for my dishwasher came and told me that he could not install it because of the backsplash around the counter. I was asked to trim up my counter and... Read More

5 Stars

Springfield, IL

5

Purchased a refrigerator and had delievered - great experience

Salesman was experienced, very helpful, not high pressure and accepting of our decision after showing us the range of products and prices. Delivery man- was fantastic- He had tight spaces to content and did a great job of handling the situation. Overall- Sales,... Read More

1 Stars

Petersburg , IL

1

Parts dept service is horrible

Mark at the parts counter seems to have the attitude that he is not worried about your time he just sits at his desk looking at paperwork while customers stand waiting. Took 8 days to get an over temp sensor. I will be buying my parts online from now on. Never will... Read More

1 Stars

Farmer City, IL

1

Service is horrible!

I really would love to be one of their this just happened in this week commercials. Our 15 month old washing machine started blinking a code we called. I was told it would take a week for them to get here. They ended up coming 4 days later and supposedly fixing the... Read More

5 Stars

Petersburg, IL

5

Excellent!

David Hawkins went above and beyond to set up a delivery date that would meet my needs. Kyle and Cornbread were fantastic when they delivered the washer--very friendly and professional. Everyone was great at making sure i had what i needed and I'm extremely satisfied. Read More