Jon Wayne Heating & Air Conditioning

Business Description:

Jon Wayne is San Antonio's largest residential HVAC, Plumbing and Electrical contractor. We work tirelessly to be the best so you get the best service possible.

Categories

heating & air conditioning
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Reviews

5 Stars

New Braunfells , TX

5

Jon Wayne is outstanding!

Every time I call on Jon Wayne they seem to exceed all expectations! I had a plumbing issue this am! By 9 am they had Troy out and within minutes had it fixed! Outstanding customer service, knowledgeable and professional! Read More

5 Stars

Helotes, TX

5

The best technician we've had.

Tavis Eigner was at our home to do the check up on our system. He was the best technician he went right to work and was courteous, and very professional. Thank you for sending him. Read More

1 Stars

San Antonio , TX

1

Ruined our fireplace!

Be VERY careful about them. We have lived in our house 5 years. Used our fireplace for three years and enjoyed it. Never a problem. Had a chimney sweep and inspection to maintain it. THEN comes along Jon Wayne. We thought because they were a large company they knew... Read More

5 Stars

Schertz, TX

5

5-Star Service

It’s always a pleasure working with the folks at John Wayne. They are extremely courteous, knowledgeable and helpful at every turn. My semi-annual HVAC tune-up services are performed in a truly professional manner that would make any company envious! Michael... Read More

1 Stars

San Antonio , TX

1

Never showed up - Do not recommend

We had an appointment scheduled from 2pm - 6pm. I had to take half a day off from work in case they actually showed up at 2pm. By 5:45pm we hadn't heard from them so we called. The lady stated that she had to get a hold of after hours to get us an update. After... Read More

1 Stars

San Antonio , TX

1

Stay Away!!

John Wayne installed or brand new air conditioning system 2015. Compressor went out august 2019. Toto the service manager says because we didnt keep up $70 monthly insurance they offer we were screwed. Please stay far away from these greedy people who dont care... Read More

5 Stars

San Antonio, TX

5

Repair on new outside unit.

We had a glitch on June 28, on the 29th Lenny came out and fixed it! Very professional, worked hard, explained what had happened and took care of the problem! Thanks Leonard Bell, it popped into my head today that I had not written the review yet, so here it finally... Read More

1 Stars

New Braunfels, TX

1

Poor customer service and work

Let me start by saying that our initial problem was that our outdoor unit would turn off in middle of the night and never turn back on (no matter what we did) until around 3-4 in the afternoon. We also pay monthly to be a "valued customer" and have normal services... Read More

5 Stars

San Antonio, TX

5

Fantastic Service!!!

The tech, Brandon, was so professional and courteous. I also liked that he explained things in everyday terms I could understand. He was here at 4:pm and stayed until he found the problem and did not leave until almost 8:30pm. I sure did appreciate it because it had... Read More

1 Stars

Cibolo, TX

1

$@!#% poor service

Why I rated this company a 1 and claim $@!#% poor service. The rep called me at 8:30am to say the tech will arrive between 9 to 9:30. When the tech arrived at my house he said it's going to rain all day. I said probably. The tech then went on to say how he's not... Read More

1 Stars

San Antonio , TX

1

No integrity all about the bottom line.

Six years ago I called John Wayne for AC repairs unfortunately their diagnosis was three different items totaling over $2000 they had a service rep there wanting to sell me a new unit $12000 with financing. I was recommended arctic air they came out the next day... Read More

5 Stars

San Antonio, TX

5

Best Service Plan Available

Edward, was the Professional Tech sent to my house on Sunday. He came within the time frame offered and that I scheduled. Edward has been to my house before. It took him less then 1 minute to locate the problem. Then he explained in detail what he had to do and set... Read More

5 Stars

San Antonio, TX

5

Checking prices of a new HVAC system

I had Jon Wayne HVAC design consultant, Jaime Garcia come to my home and give me an estimate for a new HVAC system. He took the time to examine my home and gave me options for a new system. I was very happy with the options. I have used Jon Wayne in the past and we... Read More

5 Stars

New Braunfels , TX

5

Wonderful wish all companies were as good

This company has it all Read More

1 Stars

San Antonio, TX

1

No heat, promises made no follow up most unprofessional I have ever seen

They came out, diagnosed a problem was to follow up with a fix and ensure parts and heat. They never came back, never called, never followed up left us in the cold literally, had to move out of the house until we got a reputable contractor! NEVER AGAIN I say Read More