Business Description:
Jon Wayne is San Antonio's largest residential HVAC, Plumbing and Electrical contractor. We work tirelessly to be the best so you get the best service possible.
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Categories
heating & air conditioning
Jon Wayne Heating & Air Conditioning
9272 US Hwy 87 E, San Antonio, TX 78263, USA
(210) 293-5531
5 Stars

Ron S.

San Antonio , TX

5

Installation

Had our HVAC system installed today by Joseph, Angel and Tyler. Absolutely first rate job! đź‘Ś. Would highly recommend Jon Wayne for any installation or service work. Thanks guys!

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1 Stars

Dottie S.

San Antonio, TX

1

I'm 74 year old widow , disabled , on oxygen and in a wheel chair !

I'm a 74 year old widow . I'm disabled , have a terminal disease and on oxygen 24/7 and these BASTARDS took advantage of me . I paid for 2 parts in the 3 calls at $640. and $ 594 . plus the service calls . DO NOT TRUST ...

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1 Stars

Ruben V.

San Antonio , TX

1

Have brought a unit . Saturday. It started leaking in the bedroom called for service and was told we would get Saturday or Monday. Now it Tuesday and tech shows up and leave. I was home all day waiting for the service man. Called back and was reschedule. We have been without air sense Saturday.

We have been without air condition sense Saturday. Promise to be here by Monday. No show. Today tech showed up. Didn’t know he was here but rang doorbell. My dogs didn’t hear him. He left. We have been without air conditioner since Saturday. This owner is from the...

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2 Stars

Steven C.

San Antonio , TX

2

Broke my attic door hinge

I had my ac service done by Jon wayne heating and air. Everything was going fine until the tech let my attic access door slam shut. Cracking the drywall all around it and breaking the door hinge As drywall fell to the floor the tech looked right at me and said he...

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1 Stars

Maria O.

San Antonio, TX

1

Awful Company

My air conditioner went out, I called two companies to come check what the problem was. Boths said coils need to be replaced and system cleaned. But I am a renter, and my landlord wanted to use John Wayne. They came out and did an assessment and lied to my landlord....

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1 Stars

Cathy M.

Seguin, TX

1

Do not use Jon Wayne

Called for someone to come out to diagnose and get our system up and running. All we got was a bunch of technical $@!#% from technician who acted more like a salesman. He wanted $1,000 - 1,500 and sign on line before he would even attempt to get it going. He was...

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1 Stars

Art M.

San Antonio , TX

1

Jus an upsell company

My son used them as a second bid on service. Before he could get a answer on the problems With his unit . They started on him sign up for the gold service , your unit is not repairable… they quoted him 40k on easy monthly payment plan. Crazy… stay clear of this...

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1 Stars

John B.

Cibolo, TX

1

Horrible company who does not make appointments

Called 15 minutes before end of window to say they were not coming. I pleased with them since I had stopped doing patient care to make appointment and they did not care. As a 30 year military veteran i ask that all please do not waste your time with this company....

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3 Stars

Joe G.

San Antonio, TX

3

Read all the reviews before making a decision

I had some electrical wire left unattended saying by a technician that would follow up the following day. Came home from work to see that my alarm system was deactivated, contacted J.W representative and was told that there was any technician out, no one showed up...

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2 Stars

Pam K.

San Antonio , TX

2

Would not recommend

As long as you stay on one if their rescue plans you get goid service. But as soon as you get off the plan you are a nobody to them. I had my whole system replaced just about 5 years ago spending over $10,000 and the last 2 times i have had to call them i have had...

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1 Stars

Lisa W.

Converse, TX

1

Never shows up

This is the second time in less than 6 months that they have not showed up for my appointment. The girl in the office says they are sorry but they have work to do with other customers and need to reschedule. My family and I have been sweltering in the heat all day...

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2 Stars

Deborah R.

Converse, TX

2

John Wayne technicians

A tech came for yearly service, air conditioner worked fine before he came. Then my thermostat began to blow heat on 77 degrees, wake up next day it’s blowing cold air at 74 degrees. It blew all the time, you could not stop it no matter what temperature you used....

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2 Stars

David B.

Hondo, TX

2

Inspection needed repair

I wasted 2 days. I had bought their $29 per month program for annual inspections and discounts. Monday, the tech came over. After telling me what he found, he proceeded to try to sell me either a new unit or work on the old one. I told him that I had to wait...

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1 Stars

Hiram R.

San Antonio, TX

1

Organized Theives

JW is nothing more than a groups of organized crime thugs operating under a business license. Paid nearly $30,000 for new AC and it quit after one year. Despite the fact that JW verified that the unit is still under warranty, they wanted to charge me for repairs....

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1 Stars

Claudine M.

San Antonio, TX

1

Disgraceful, tried to over charge, ungentlemanly!

On 8-14-2020. Dear Don and Brandon Rackler, You call yourself a 5 Star Company? From day one my appointment for was between 8:AM to 10:AM. No call no nothing. So, I had to call to see what was happening. I will was forgotten! So they sent this arrogant kid to...

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