They went Above and Beyond!
I could not be more pleased with ACC Medlink. Their approach to customer service is wonderful. Most of my interaction was on the phone, they went out of their way to be helpful. My Dad was being moved and they went above and beyond to assist us. The... Read More
Truly Excellent Service!
I was very satisfied with my experience with ACC Medlink and I wouldn't skip a beat before recommending them to others. I hired them to move my mother-in-law from North Carolina to Maryland, and they were wonderful. They are a very professional company, and they... Read More
Extremely Satisfied!
My family's experience with ACC Medlink was very comfortable and I would absolutely recommend them to others. They were professional and well-prepared and everything went very smoothly. From start to finish, they were easy to work with and very reliable. Honestly, I... Read More
Amazing Service! Very Happy!
I had a very positive experience with ACC Medlink and I would gladly recommend their service to other people. My brother's health had declined to the point where he was hospitalized. We were trying to find a way to transport him and I had other family fly down and... Read More
Thank You So Much!
ACC Medlink came to our rescue when my husband who was working out of state had an accident that resulted in immediate surgery and a lengthy stay in the hospital. I had to find a way for him to get home after all of this safely due to health reasons. Somehow I... Read More
A Total Professional Class Act RDU - PIT
From the minute I called I couldn't ask for a more professional company. I had dealt with office person(s) Stacey , Jenn , Melissa, and Tara. From setting up the trip thru the whole way from pickup to delivery of Grandmother from Durham, NC to Pittsburgh ,PA they... Read More
Kudos to them! We cannot say enough good things about this company.
After calling around to make comparisons in companies we wound up going with ACC Medlink over everyone else. We based our decision on criteria with two main things that we insisted on a company to offer. The first thing that was most important to us was that a... Read More
Good on the phone, but did not deliver quality
We paid $3,400 to transport my husband from Knoxville, TN to mid Illinois after a hospital stay for a broken leg. The medical staff person seemed uncaring and not interested in instructions on pickup. I later learned that my husband was only given some... Read More
They helped me navigate a difficult journey in bringing my sister to NC
This was the first time we've used ACC Medlink. We needed to transport my sister. They transported us from Westminster, MD to New Bern, NC. She said it was very comfortable. I rode in the captain's chair. The crew was not only professional, but they were also... Read More
Prompt, Courteous, and Professional!
This was my first experience with ACC Medlink and it was a very good one. They moved my loved one from Georgia to Pennsylvania and I was very pleased with their service. They were very prompt at getting the job done and I have absolutely no complaints. We... Read More
Professional, Courteous, and Exceeds Expectations
ACC Medlink transported my father from New York to North Carolina. We knew it was not going to be possible to do ourselves, so we did a lot of research and a lot of behind-the-scenes information-gathering. We called ACC Medlink and spoke with them. They were... Read More
Many small issues that added up. :(
Positives: Good drivers. Negatives: Nurse was not proactive, family member had to ask her to meet patients needs. Ex: Patient needed to be toileted and wasn't until family member requested. No chair for family member. Cold and only two blankets. Food was fast food... Read More
Our trip back June 21st all night 13 1/2 hours from Asheville to Fort Lauderdale
We left at 8:30 from the Laurels of Summit Ridge in Asheville they said it was going to be a very comfortable ride it was bumpy the whole way and jerky the drivers were great but it should not have been that bad of a trip they blew a Tire at 4 something in the... Read More
Very professional. Also very gentle and compassionate!
ACC Medlink transported a family member from Pennsylvania to Maine. Their service was great! They were very professional and courteous, and they knew exactly what they were doing. But, they were also very compassionate and understanding. They were very gentle with... Read More
Very, Very Happy with this Company!
ACC Medlink is a fantastic company. They moved my parents and my parents were very, very pleased. They commented on how helpful and kind the employees were to them. That makes me glad I chose ACC Medlink for this long distance move for them. I would highly... Read More
They were fantastic!
They were fabulous! I give ACC Medlink five-plus stars! I've already recommended them to several others with similar needs. My 98-year-old mom broke her femur and had to be transported from Arcadia, CA to the rehab facility in St. George, UT. She was confined to a... Read More
They did a great job!
We had to move a family member 800 miles to a new nursing home, so we asked ACC Medlink to do this for us. They did a great job. Patrick, the driver, was a real road warrior, and made the trip with just one or two stops for food. Kim, the nurse, was most attentive.... Read More
Exemplary customer service! They care about the patient and they are great with the family!
I hired ACC Medlink to transport my mother from Texas to Missouri. First of all, they were on time. They were very accommodating with us from the get-go. They were very encouraging and let us know the whole thing was on our schedule. My mom was still having... Read More
Terrific Experience
ACC Medlink were very comfortable and easy to work with. They made my mom comfortable on her journey. They picked her up on time and they arrived at our destination on time. She had a medic with her the entire trip who treated her great. I think they did a great... Read More
ACC made the move a piece of cake.
ACC recently moved my mom, an immobile, non-communicative dementia patient overland from Tampa to Cincinnati. The trip took 15 hours, overnight. My brother accompanied her on the trip and advises that the staff was prompt, courteous, well trained gentile and... Read More
