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An excellent experience.
ACC MedLink transported my sister from Pennsylvania to Idaho via non-emergency ground medical transport. Flawless execution of the task and communication between myself and the representatives of the company were professional and courteous.
Thank you, ACC Medlink.
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We were so worried…. Until we found the perfect solution!
Mom couldn’t fly, and I had to get her to from Fort Myers all the way to Chicago to now live with family. Finding this company was a blessing. They were so confident and reassuring. Everything they did for mom was exactly what I wanted, expected and needed for her...
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Fantastic all around!
From the drivers and nurse to all of those at the Mother Ship, ACC Medlink was pretty awesome. Stressful thing to move a loved one (mom) from Florida to Connecticut in two days, but ACC Medlink did that with (apparent) ease. Really seamless from start to...
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Caring and professional
The drivers we had to transport my elderly mother 6 states away were caring and helpful to provide for her needs. They had a better understanding of hospital and nursing facilities than we did at the time. My mother had a good transition from the hospital to her new...
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All in all, it was a great experience!
The drivers were very courteous and respectful. We really appreciated their expertise in driving. There weren't any close calls for the entire trip. It was super long all the way across the country. It was a whirlwind of forty-four-hours, but they made it doable....
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Great company to work with!
I hired this company to transport my mother from one state to another, 500 miles. My mother is bed and wheelchair-bound, and has dementia. All of my concerns were alleviated pretty quickly, when I saw the comfortable mattress they put her on, and the van they were...
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Staff was outstanding / van was dated
The staff was outstanding. Everyone made accommodations for my mother making the trip as easy as can be. No hesitation, great service
The van was old and dated
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Very Satisfied with the Service
My sister is suffering with Dementia and can be difficult. We were very concerned with her being in a vehicle for 6 1/2 hours. However, when she arrived, she was relaxed and commented that she liked the ACC people and they were kind to her. I couldn't ask for more.
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Very helpful and well done.
I am sure that you would fully understand what it might be like to take a post-surgery six-hour ride in a strange vehicle with three guys you don't know while feeling queasy and half sick. Not fun.
But it soon became apparent that those three men were true...
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Jerry Duhoski
My brother said the ride was bumpy, he smelled fumes the entire trip. As a master mechanic he stated the van should not have been allowed on the road. My niece where he was dropped off said the nurse was very nice as did my brother. The drivers did carry his...
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Excellent Staff - Old Substandard Vehicle Not Advertised Luxury
The staff, Linda, Andrea , and Eckner were all great. They made a big difference in an otherwise unbearable 8- 9 hour ride from Phoenix to Albuquerque.
The van, a Mercedes Medic 9 (last manufactured in 1979), was a substandard vehicle that was nothing like the...
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Horrifying Experience
I hired this company to transport my mother from Ohio to RI. Called the police twice and the second time had to remove my mom by rescue. We were almost killed. Your staff was reckless, careless, just all around horrible.
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Vehicle wasn't quite as good as I expected.
My travel team was good except I didn't think of requesting non smokers.
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My experience was very positive. Everyone was professional, courteous and prompt.
All of the paperwork was easy to complete. When I called, my questions were always answered courteously and completely.
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Overall not pleased
We were overall disappointed by the service my mother received during her transport from Florida to Connecticut. The booking steps were great and the company was even able to bump up our transport two days when we needed. My mother reported that she was very...
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I cannot thank you enough for what you all did for my family, My Mother was treated so well, felt safe and wants to ride again.
Read above
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Not good at all
Provider and patient did not get along and based off of the meds that were still left pain was not managed well. The accommodations were uncomfortable laying on a stretcher for 2 day be there was not enough room to sit up. Bathroom accommodations were just a porta...
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The drivers and EMT were excellent !
I would absolutely recommend ACC MEDLINK traveling long distance / state to state. The experience with staff from the initial enquiry call through delivery of myself and the patient was A+ all the way. Thank you so much!
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Everything went well!
Picked up my mother in law in South Carolina and drove over 900 miles to Texas and the whole process was smooth. They kept me informed, arrived when they said they would, and treated her with respect! I would highly recommend them!!
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Meet expectations and cost
Personnel did an outstanding service. My 95 year old mother was very satisfied with their care.
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