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An excellent experience.
ACC MedLink transported my sister from Pennsylvania to Idaho via non-emergency ground medical transport. Flawless execution of the task and communication between myself and the representatives of the company were professional and courteous.
Thank you, ACC Medlink.
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We were so worried…. Until we found the perfect solution!
Mom couldn’t fly, and I had to get her to from Fort Myers all the way to Chicago to now live with family. Finding this company was a blessing. They were so confident and reassuring. Everything they did for mom was exactly what I wanted, expected and needed for her...
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Fantastic all around!
From the drivers and nurse to all of those at the Mother Ship, ACC Medlink was pretty awesome. Stressful thing to move a loved one (mom) from Florida to Connecticut in two days, but ACC Medlink did that with (apparent) ease. Really seamless from start to...
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Caring and professional
The drivers we had to transport my elderly mother 6 states away were caring and helpful to provide for her needs. They had a better understanding of hospital and nursing facilities than we did at the time. My mother had a good transition from the hospital to her new...
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All in all, it was a great experience!
The drivers were very courteous and respectful. We really appreciated their expertise in driving. There weren't any close calls for the entire trip. It was super long all the way across the country. It was a whirlwind of forty-four-hours, but they made it doable....
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Great company to work with!
I hired this company to transport my mother from one state to another, 500 miles. My mother is bed and wheelchair-bound, and has dementia. All of my concerns were alleviated pretty quickly, when I saw the comfortable mattress they put her on, and the van they were...
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Very professional and caring staff
On-time, safe, professional & caring drivers and medic. Overall great experience for transporting my father. Thank you!!
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Fantastic service
The entire crew of Deangelo, Asiah & Cynthia made the trip as comfortable as possible and would highly recommend this company
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Thanks to the ACC crew
Thanks to Jomo, Alex and Davonta
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All went very well.
Very pleased with transport service and communication before and during transport.
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Absolutely fantastic customer service.
My father would be dead without you. Instead, he just ate an ice cream and had a ginger ale at the Beth Israel Hospital in Boston. Thanks for your tremendous service. Huge shout-out to Tyler!
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Bad Service
Mislead me on a number of points including saying they had a lift and then making me walk stairs every two hours for bathroom
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Misrepresented the experience
I had them drive me from Florida to New Jersey after surgery. It was not a luxury trip. Very crowded no place for me to st. Ac didn’t work. I needed to get out every two hours. Told me they had a lift. However it was only for stretchers. I was forced to walk...
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My dads trip
My dad was comfortable and well taken care of by his nurse on the over one thousand mile drive. My dad noticed the van shaking in high winds though , he was uneasy . The price is really high for the transportation service, but worth it when your loved finally...
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Great service, thank you!
During a very stressful time, it was a great driving experience and went by surprisingly quickly. We traveled over 1300 miles and 20+ hours. I would definitely recommend. James, Bernard and Julio were attentive, helpful and accommodating.
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Very punctual and efficient. Would recommend and if needed we would use again.
Overall they were very kind and considerate, and understanding of our situation.
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Difficult Job Handled with Care
Cheryl, Keith and Peter transported both of my parents across the country on a 36-hour trip. My parents have very different needs, and my dad has Alzheimer's. He became very agitated on the trip, but the team got them here safely with care and compassion. I am...
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Absolutely perfect trip.
My fathers journey from Florida to Missouri was perfect. Would highly recommend this company.
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Excellent Service and People
My brother enjoyed the ride up from Florida to upstate NY (incredibly fast and efficient); the people were very nice to him and the ride was comfortable and interesting. The whole experience from the beginning of contacting Medlink to his arrival at the nursing home...
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Ground Medical transport of my brother from Chattanooga TN to Brooklyn NY
I was met with a caring response from the initial contact I made by phone to get information of the services.
My brother in his fragile state received exceptional professional and compassionate medical care during his transfer to NY. The staff kept me connected and...
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