I will never return -poor customer service
I went to the Opthamologist for an annual exam and was charged a co-pay which I didin't understand. When I spoke to the billing office she was rude and had an attitude with me. Professional and compassionate staff? I dont think so. I believe if you are being charged...
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Now requires nearly all visits be at Urgent Care in Tigard
1) If you have any Covid symptoms, you are required to go to Urgent Care in Tigard. No appointments, go and wait.
2) If you need any lab work within the next 10 days, maybe longer, you must go to Urgent Care in Tigard and wait.
3) Last Friday I was told at 3:45...
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Ok medical services, horrible billing department!
We have had constant, ongoing problems with Portland Clinic’s billing department. I call and make arrangements for an invoice amount to be added to our payment plan, and come to find out, it doesn’t get added after all. Next thing I know, a 30$ invoice is being...
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Billing department is absolutely IMPOSSIBLE to work with.
I have been pleased with the medical services provided by the Portland Clinic.
However, the staff that works in the billing department are rude, condescending, uncooperative and they do NOT listen! I have had to interact with them on multiple occasions and...
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Unethical billing practices
Made an appointment at the Portland clinic for a covered procedure, apparently the doctor decided to change the billing that made it entirely uncovered. No notification to me of this change until I receive the bill after the procedure. Lots of run around and...
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Will never go back . Doctor ignored what I had to say .
Went in for tendon issue from 20 yr old injury to my knee. Talked to the doctor in depth and she then sent me to an Orthopedic Surgeon upstairs to which I had to have an X-ray. Guess what - not my bones . So now I have no results to help me and I have to pay for an...
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Will not be going back here
I was actually verbally abused by the doctor here at the Portland Clinic. She was extremely unhappy that I didn't have a referral from my doctor. I had to explain to her that because of my insurance, that I did not need a referral. She proceeded to tell me "well you...
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A great medical office
The Portland Clinic is a building of medical professionals. They have several locations, but I have only been to the downtown one. They have tried to streamline medicine without compromising care. You check in one place, carry your paperwork to another floor,...
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