We were totally 100 percent satisfied and will be a repeat customer.
This was our first experience with Abbey Flooring and Design. Our salesman was very informative and helpful. The carpet was delivered in a timely manner. The two installers were on time and they were very precise and professional. They treated our home and...
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Thank You!
I had a unique experience and Debbie R. at Abbey Flooring & Design in Livonia went above and beyond to be helpful! I needed to pick out flooring to replace in our condo in Florida that was demolished by Hurricane Ian in September. I needed the style and stock...
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The problems I had with Debbie R
I had an appointment with her at 4 o’clock when I got done work when I got to the store early I was told she had left for the day because the electric went off I understood my appointment to be a confirmed appointment but apparently she didn’t think so because she...
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Great Job by Abbey and Debbie Reynolds
I cannot say how pleased we have been working with Abbey and our designer Debbie Reynolds who also works for Abbey. She has been amazing to work with and has invested a tremendous amount of time working with us and making sure we get what we want while also...
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Removed and installed new carpeting. Also, replaced kitchen floor.
Level of service, excellent. Sales person, Debbie was truly a joy. My wife experienced one of those rare moment’s along with myself, everything was awesome. Can’t began to say enough good things about Debbie and the rest of the staff.
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Revwood flooring.
Beware, do not order any extra flooring in case you have some damaged boxes as we did. You can't return any thing to this store and that includes unopened boxes of flooring. Specifically said I was ordering extra for this reason and was not told that they have a...
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So pleased with my new plush carpeting from Abbey!
My Abbey experience has been great from shopping through installation. Lisa Krawczak was super helpful, making thoughtful suggestions and no pressure. The installation with Jake and Ken was easy, fast, neat and expert. I LOVE my new carpet!
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New flooring in basement, living room, hallway and kitchen.
We are very happy with the job Abby flooring did for our home. The installers worked tirelessly to get the job done and you can see that in the end product. Debbie our salesperson was very knowledgeable about our wants and did a fabulous job on helping us pick the...
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Excellent service and advice- I explained what I wanted and Ed recommended the perfect fit. Beautiful and installation was perfect great customer service
So happy with our beautiful floor and carpeted stairs for a basement it’s now a space I love using. The floor and quality is beautiful and the customer service everything I hoped. Abbey employees really helped me find what I explained I wanted. Highly recommend
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backing on expensive area rug negated help from AF
We purchased an area rug, had a backing put on it. The price was over $600 (13 x 10) There were no directions on cleaning,etc. We took the rug home in our car. Within 6 mths. the rug showed much wear. There are only 2 of us. When I called and spoke to Colleen, she...
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ABBEY FLOORING IS FABULOUS !
When I walked into the showroom I was pleasantly greeted by the receptionist. She then referred me to Debbie Reynolds (not dead actress LOL). This Debbie Reynolds is very much alive and is just as fabulous as the actress. I told Debbie that I had several dogs...
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Best Experience Ever
What a beautiful floor and outstanding work. The in store service was fabulous, the gentleman that they sent to install were outstanding. I could not be happier. I am anxious to buy carpet for the house.
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Rude and Careless
I had my stairs done awhile back and this little guy named Dave did it.
He was really abrasive and kept throwing my things around. He broke my wives vase.
I tried to be nice in the beginning, offered him something to drink.
He was so rude and downright awful....
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He was very very rude. On his phone in his car also while he was doing drugs.
I had my parents flirting put in and this little guy came in and was so rude. He was very throwing around out stuff ( although I do know he needed to move it) and broke a vase of my wife’s.
He was really short and rude to me also. I was completely friendly and...
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He was so so rude and careless.
I had a bad experience with a guy named Dave. He was small and wasn’t very careful with any of our things.
He was rude and very blunt. I don’t know what his deal was. I saw him doing drugs in his car.
I hate to tell on people and I wouldn’t do this but come on....
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Abbey Flooring does not disappoint!
We just had carpeting installed in two bedrooms, and are, once again, thrilled! Sharon was helpful with the selection and sale earlier this month, and Lisa was right on top of scheduling the installation and dealing with the payment. The installers, Ken and Jake,...
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Rude and brash
I had my father get his flooring done and the man that did it was super rude.
He was brash and even broke some of our things.
I had to have him come back and even fix the stuff he didn’t finish. Everything he did was half done.
He was on his phone a lot and I...
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Carpet installation would highly recommend
Our shopping experience was great !
Debbie made our carpet choice and decision very easy . She is very friendly and knowledgeable and very patient.
She told us not to worry and she was completely correct . We never felt rushed in making our decisions.
The...
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Outstanding service
This was scheduled as a two day install, but Jake & Ken worked right through lunch and got it all done in a day. And then they helped us get our furniture back exactly where we wanted it. Great Job! And thank you.
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Kitchen floor completed
Could not be more pleased.....Al and Jason went out of their way to finish everything up in a superior manner....5 stars doesn't say enough. Their attention to detail, keeping a clean workspace, not to mention their professionalism and courtesy.
We love our new...
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