Business Description:
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Categories
plumbers & sewer repair
Benjamin Franklin Plumbing Bay Area San Jose
818 Charcot Ave, San Jose, CA 95131, USA
(408) 501-6001
3 Stars

BRIAN D.

Santa Clara, CA

3

Water Removal Was Too Expensive

Everything was great until we were shuffled to their recommended company for water removal/remediation). They were so outrageously expensive that we were forced to look elsewhere. When we said "no thanks" they suddenly referred to a different remediation company...

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1 Stars

Katrina C.

Morgan Hill, CA

1

Started out good but turned VERY BAD

I was a member for about three years. Until…. in July I had a clogged bathtub and requested they come out and service my water heater and identify what the problem with the tub was. Hector was sent out and while he sent a camera down my overflow pipe, his camera...

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5 Stars

Mike M.

Sunnyvale, CA

5

I think they are very honest and reliable.

We had used Benjamin Franklin Plumbing Bay Area San Jose a few times. This most recent was just with my wife and they helped us install a new kitchen faucet. Everything turned out just super! The plumber who came out was very knowledgeable, efficient, timely and...

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5 Stars

Gary K.

Fremont, CA

5

Friendly, on-time, and not expensive

I have used Benjamin Franklin Plumbing Bay Area San Jose twice now. This time they came out and repaired the sink pipes for me. It turned out perfect. They offer very friendly customer service, they show up on time, and they are not expensive. It has been an...

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5 Stars

Louella G.

San Jose, CA

5

They Treated Me Fairly, I Would Use Them Again

Benjamin Franklin Plumbing Bay Area San Jose did a great job for me. This was my first time using them. I found them looking through the Yellow Pages. I had them come fix a plumbing problem with one of my toilets. They were able to fix it and everything is...

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4 Stars

Bob T.

San Jose, CA

4

Everything Went As Expected

Benjamin Franklin Plumbing Bay Area San Jose did a really good job for us. This was our first time using them. We were referred to them from our neighbor who has used them before. We called them on a Sunday when we had a backed up sewer. They were able to...

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5 Stars

Edward G.

Campbell, CA

5

Five-Stars!

Benjamin Franklin Plumbing Bay Area San Jose is fine! They do fine work and I absolutely give them a five-star rating!

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5 Stars

walt W.

San Bruno, CA

5

Upon calling Benjamin Franklin for an emergency situation, Bob sent Amondo to our rental in 2 hours as our tenants with a newborn baby were without hot water. Amondo did a superior job replacing the water heater in 3 hours. We have used Benjamin Franklin in the past on several occasions and we are always treated with respect to our needs and always fixing the problems we have in a timely manner. We will only use Benjamin Franklin because of their professionalism, excellent work and caring about their customers.

Amondo has done excellent work for us, he is a true professional providing excellent service. He is an asset to Benjamin Franklin plumbing. A huge thank you to Bob who is always sensitive to our needs and responds with prompt service.

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5 Stars

mike S.

Los Gatos, CA

5

5 star all the way

very happy with the service and will recommend and use again.

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5 Stars

martha V.

San Jose, CA

5

right on time, affordable and quic.

came within the time they said, affordable, clean to work, nice customer service. Worker, tools and work was pretty professional.

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5 Stars

marvin H.

Fremont, CA

5

Bathtub and sink drain pipe

Very professional, knowledgeable and polite crew. Job was completed on time.

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5 Stars

Richard R.

Saratoga, CA

5

I responded 2/1/2019.

I was highly satisfied with the work of Daniel Tehrani. He proved himself highly competent and was dedicated to insuring my satisfaction with the work performed. I am now a Benjamin Franklin club member. This is my second response to your survey.

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5 Stars

Karl K.

Los Altos, CA

5

Good Job By Ben Franklin Guys!

We had a difficult leak in our water main. BF did a good job trenching and replacing. Tim was the lead on the job and went above and beyond to ensure the job was done correctly at a minimum of interruption to our lives! Given his performance we would use them again.

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5 Stars

Regina C.

Menlo Park, CA

5

Good company to recomend

outstanding

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5 Stars

kay W.

San Jose, CA

5

Danny reviewed the problem and identified the solution promptly. Repair was completed efficiently

I called regarding a leaking faucet in my shower/tub. The plumber arrived within the window I was given. The problem was identified and issue resolved promptly.

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5 Stars

Sabrina H.

Los Altos, CA

5

Excellent!

Excellent customer experience. For those not know what that means --- means end to end from front office to post service delivery. Only disappointment is they don't have square or other service for swiping a card. Having to type my card number is a security...

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4 Stars

peter N.

San Jose, CA

4

Quick, on-time, but not perfect

My issue with a tankless water heater was resolved quickly. The plumber was on-time, polite, and knowledgeable. I was billed for an on-site visit, but when I called to check my account, I was covered under a contract. The charges are being reversed.

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5 Stars

Navneet B.

Fremont, CA

5

very professional

Danny does a great job !

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2 Stars

charlie J.

San Jose, CA

2

sadly disappointing

What I called about was a small leak from a faucet. What I got was a $70 bill for giving me a $7000+ estimate. Another licensed plumber, came out, offered to fix the problem for much much less without charging for the estimate.

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4 Stars

Stephen H.

San Jose, CA

4

Timely, but expensive

Thought price was somewhat high on standard work.

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