Benjamin Franklin Plumbing Bay Area San Jose did a really good job for us. This was our first time using them. We were referred to them from our neighbor who has used them before. We called them on a Sunday when we had a backed up sewer. They were able to schedule us first thing Monday morning. That was impressive that they took our problem seriously and were able to schedule us so quickly. The project took a few days because they not only cleared the sewer but they also installed a drain clear out at the property line at the sidewalk. The weather was extremely harsh so the project was delayed a bit. That all worked out fine because it was better for the system to wait for better weather so we took a few days to get out of town for it to be finished. In the end, the city approved the permits and the job was done very well by Benjamin Franklin. The only thing I think I would ask of them in the future is to add a way to do payments securely on their web site rather than having to call in a payment over the phone. I am just one of those skeptics who believes that a secure connection is much better than calling it in any time. So for anyone who is needing plumbing work and you want professional technicians who are prompt, reliable, trustworthy then Benjamin Franklin Plumbing Bay Area San Jose should be at the top of your list for the best company to contact.