A1 Factory Direct

Business Description:

Categories

Flooring
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Reviews

4 Stars

Poway, CA

4

We got what we wanted! No surprises!

We have used A1 Factory Direct before, so we didn't really shop around this time. We wanted carpeting for our master bedroom before new closets were installed. I did pop into Coles but the salesperson wasn't very helpful. I didn't want to invest the time in a Costco... Read More

5 Stars

Escondido, CA

5

They did a great job!

I used A1 Factory Direct for carpet in all the rooms of my place. They did a good job. This was the first time I used them and they were very helpful in the showroom. The carpet arrived promptly and the installation went smoothly. Five stars for A1 Factory Direct. Read More

5 Stars

Rancho Bernardo, CA

5

Great communication from beginning to end!

The people from A1 Factory Direct were very polite and did a nice job. They reinstalled carpeting in two bedrooms. They moved all the furniture in and out. The job was done on schedule and the installers from A1 Factory Direct also cleaned up afterward. During the... Read More

4 Stars

Vista, CA

4

They did a pretty good job!

A1 Factory Direct did a good job laying some new flooring for us. There was only one noticeable imperfection that I saw, and I'm a stickler for perfection. I should be able to fix that myself. Overall, I would recommend A1 Factory Direct. Read More

5 Stars

Carlsbad, CA

5

A pleasure to work with ALL A-1 personnel!

As a real estate broker for over 30 years, I have had the opportunity to work with many different flooring companies. I will always recommend A1 Factory Direct first. They show up when they say, leave a clean workplace when done for the day, knowledgeable & skilled... Read More

5 Stars

Escondido, CA

5

I thought they were extraordinary! They worked with my client!

There was a house that the owners couldn't sell because the floors were so bad. A1 Factory Direct installed some carpeting for them with a very favorable payment plan so they could sell the house and then pay for the carpet. During the middle of all this, there was... Read More

5 Stars

Oceanside, CA

5

Expertise! Super service! Very honest!

This is the third time I've had to use A1 Factory Direct due to flooding. I keep going back to them because they do such a good job restoring and fixing the damage. This COVID thing has interrupted everything in the restoration process but A1 Factory Direct has... Read More

4 Stars

San Diego , CA

4

Not Entirely Happy

The flooring that I purchased through A1 Factory Direct and the installation of that flooring was installed and does look very good. The contractor they work with, however, was a complete nightmare. I found A1 Factory Direct through the contractor that my real... Read More

5 Stars

San Marcos , CA

5

Extremely pleased with their top-notch customer service, extensive choices and quality flooring. Wonderful follow-up!

They were great! A1 Factory Direct very thoroughly followed up after the project was done. Upfront, when we were having trouble picking flooring, they demonstrated great flexibility. They were patient and understanding. But mostly I was impressed by their wonderful,... Read More

4 Stars

Hayward, CA

4

Manager Was Fantastic!

I contracted A1 Factory Direct for the purchase of new carpeting and installation for my rental property. I had used them in the past. The carpet installation crew were on time, respectful but there was one incident where a mirror was broken. The manager that I... Read More

5 Stars

Escondido, CA

5

The salesperson was very knowledgeable and helpful!

We went down to the local A1 Factory Direct showroom and picked out some new hardwood flooring. The sales staff was very nice and helpful. Their selection was very extensive and the pricing of the products was comparable to that of other flooring suppliers. I... Read More

5 Stars

Vista, CA

5

The project turned out great and the flooring is beautiful!

This was the first time that I went into the showroom at A1 Factory Direct. The sales staff was very helpful and took the time to go over everything with me. I chose the flooring that I wanted. When the product came in, they came out to my home to do the... Read More

5 Stars

San Marcos, CA

5

They are a good company! Very helpful!

I needed to put down some new flooring for a house I was selling and I went to A1 Factory Direct. They were very helpful and they did a great job for me. Everything worked out well, and I was very satisfied with their services! I highly recommend them! They are a... Read More

5 Stars

Huntington Beach, CA

5

I was very impressed in using them!

A1 Factory Direct was amazing to use! I would recommend the company to anyone looking for flooring. I had a house down in Carlsbad that I had put up for sale. I needed to have the floors done over so I could put it on the market. The sales staff were excellent... Read More

5 Stars

Escondido, CA

5

I was very pleased with the quality of the product.

A1 Factory Direct is a local business. I went down to their showroom and the salesman was very warm and friendly. He took the time to show me a wide selection of products and let me pick out what I wanted. I placed the order and decided to do the installation... Read More

5 Stars

Upland, CA

5

Our main contact person was very good to work with and the pricing was reasonable.

A1 Factory Direct recently did a completely new remodel of our home. It was a major project and mostly my main contact was Zach who was very good to deal with. Most of the technicians who came out to do the work were very good and only one technician was not as... Read More

4 Stars

San Marcos, CA

4

I would consider using them again.

Using A1 Factory Direct went very well. I went into their showroom and the sales staff were very kind to me. They showed me a good selection of products. Of course, when I received the products they were exceptionally good quality. That is because I spent a lot... Read More

5 Stars

Rancho Santa Fe, CA

5

Very pleased with salesman Brian.

Brian was very patient, thorough and helpful. He really followed up all through the transaction and we are thinking of having the other half of our home carpeted by the same team in the near future. Read More

4 Stars

Carlsbad, CA

4

overall satisfied

job was done over the course of 2 days. Both contractors were pleasant and professional. Job quality was good - there was only 1 small cut/repair done on the completed carpet at the top of the stairs leading into the master. Not bad, but definitely... Read More

5 Stars

Oceanside, CA

5

We were very satisfied and give them five stars all the way around!

We recently used A1 Factory Direct for the first time and was extremely satisfied. We went into the local showroom and the sales clerks were just wonderful. They gave us some samples to take home and lay them out to see what we would prefer to use. Bob, the... Read More