A1 Factory Direct

Business Description:

Categories

Flooring
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Reviews

5 Stars

San Marcos , CA

5

Extremely pleased with their top-notch customer service, extensive choices and quality flooring. Wonderful follow-up!

They were great! A1 Factory Direct very thoroughly followed up after the project was done. Upfront, when we were having trouble picking flooring, they demonstrated great flexibility. They were patient and understanding. But mostly I was impressed by their wonderful,... Read More

4 Stars

Hayward, CA

4

Manager Was Fantastic!

I contracted A1 Factory Direct for the purchase of new carpeting and installation for my rental property. I had used them in the past. The carpet installation crew were on time, respectful but there was one incident where a mirror was broken. The manager that I... Read More

5 Stars

Escondido, CA

5

The salesperson was very knowledgeable and helpful!

We went down to the local A1 Factory Direct showroom and picked out some new hardwood flooring. The sales staff was very nice and helpful. Their selection was very extensive and the pricing of the products was comparable to that of other flooring suppliers. I... Read More

5 Stars

Vista, CA

5

The project turned out great and the flooring is beautiful!

This was the first time that I went into the showroom at A1 Factory Direct. The sales staff was very helpful and took the time to go over everything with me. I chose the flooring that I wanted. When the product came in, they came out to my home to do the... Read More

5 Stars

San Marcos, CA

5

They are a good company! Very helpful!

I needed to put down some new flooring for a house I was selling and I went to A1 Factory Direct. They were very helpful and they did a great job for me. Everything worked out well, and I was very satisfied with their services! I highly recommend them! They are a... Read More

5 Stars

Huntington Beach, CA

5

I was very impressed in using them!

A1 Factory Direct was amazing to use! I would recommend the company to anyone looking for flooring. I had a house down in Carlsbad that I had put up for sale. I needed to have the floors done over so I could put it on the market. The sales staff were excellent... Read More

5 Stars

Escondido, CA

5

I was very pleased with the quality of the product.

A1 Factory Direct is a local business. I went down to their showroom and the salesman was very warm and friendly. He took the time to show me a wide selection of products and let me pick out what I wanted. I placed the order and decided to do the installation... Read More

5 Stars

Upland, CA

5

Our main contact person was very good to work with and the pricing was reasonable.

A1 Factory Direct recently did a completely new remodel of our home. It was a major project and mostly my main contact was Zach who was very good to deal with. Most of the technicians who came out to do the work were very good and only one technician was not as... Read More

4 Stars

San Marcos, CA

4

I would consider using them again.

Using A1 Factory Direct went very well. I went into their showroom and the sales staff were very kind to me. They showed me a good selection of products. Of course, when I received the products they were exceptionally good quality. That is because I spent a lot... Read More

5 Stars

Rancho Santa Fe, CA

5

Very pleased with salesman Brian.

Brian was very patient, thorough and helpful. He really followed up all through the transaction and we are thinking of having the other half of our home carpeted by the same team in the near future. Read More

4 Stars

Carlsbad, CA

4

overall satisfied

job was done over the course of 2 days. Both contractors were pleasant and professional. Job quality was good - there was only 1 small cut/repair done on the completed carpet at the top of the stairs leading into the master. Not bad, but definitely... Read More

5 Stars

Oceanside, CA

5

We were very satisfied and give them five stars all the way around!

We recently used A1 Factory Direct for the first time and was extremely satisfied. We went into the local showroom and the sales clerks were just wonderful. They gave us some samples to take home and lay them out to see what we would prefer to use. Bob, the... Read More

5 Stars

Carlsbad, CA

5

A1 Factory Direct made carpeting our home easy!

A1 Factory Direct carpeted my home. And they made it easy. It's also looking good. They did a good job. Scheduling an appointment with them was easy and simple. They were very easy to work with. And they were respectful of my home. I would recommend A1 Factory... Read More

5 Stars

Encinitas, CA

5

Outstanding team, everyone very helpful great value

All of the team was very helpful in quickly solving our flooring problem during the sale of our home. Quality flooring and superb installation. Able to support various price ranges. Would definitely recommend. Read More

5 Stars

San Marcos, CA

5

The service and products were excellent quality!

I am new to the area. A1 Factory Direct recently did some work for me for the first time that I had used them. I had called around to a few companies and realized that this company was a local business that I was hoping to find. I went down to their showroom and... Read More

5 Stars

Escondido, CA

5

Ian got it DONE !!

We ordered the carpet Friday and it was installed on Monday!! Awesome Read More

5 Stars

San Marcos, CA

5

Good response.

Very helpful. Read More

5 Stars

Carlsbad, CA

5

Excellent service

Excellent personal and professional service. The team guarantee the work and committed to excellence. To 100% customer satisfaction. Read More

5 Stars

San Marcos , CA

5

Absolutely perfect!

Shout out to Ian! Welcomed us when we walked in the door. Helped us pick out the best style and texture for our carpet with a dog . Hardest part was the many choices of color, but we managed that and I love it in my home! Read More

5 Stars

San Marcos , CA

5

Perfect experience!

This is a shout-out to Ian. Welcomed us as soon as we walked in the door. There were so many choices! He helped narrow it down and since we have a dog helped us pick the perfect carpet. Thank you!! Read More