Customer service
Christina is the RUDEST person I have ever come in contact with in a medical office. She should not have her job. I don't know if she is so comfortable in her job that she can act that way or this is her horrible personality. Someone needs to contact me to discuss...
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Great service and results
I was very pleased with my cataract surgery. I had a little reaction from the meds and received quick service and treatment from Dr. Brooks.
My vision is now 20/20 in one eye and 20/25 plus in the other eye.
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I have been with this group for over 20 years. My present doctor is Dr. Bowman. I have total confidence in him, and he has taken excellent care of my eye needs, which have been many. He performed catatract surgery on my eyes several years ago, and I have been delighted with the results. I also love the staff, and have never called with a problem that wasn't addressed immediately. I would, (and have done so) recommend this group to anyone.
I have been with this group for over 20 years. My present doctor is Dr. Bowman. I have total confidence in him, and he has taken excellent care of my eye needs, which have been many. He performed catatract surgery on my eyes several years ago, and I have been...
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Was charged $270 for a basic annual vision exam
I have been going to Richmond Eye Associates for 15 years under the VSP insurance. I retired at the end of 2017 and the VSP expired. But my eye doctor of 15 years at Richmond Eye Associates ( Doctor Lumpkin ) had assured me that the vision coverage on my Anthem Blue...
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Feeling tricked.
I feel tricked. I went to REA for consultation re LASIC sometime in May 2018. I was told I was a good candidate, and Dr. Brooks scheduled my surgery for July. He stated that he provides any follow up care, including more corrective surgery, for 2 years post...
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Not a doctors practice I would ever use again!
I went to the Dr Brooks with a dry eye condition. Blood shot painful eyes that drops did no relieve the discomfort. My optometrist suggested I see an ophthalmologist and upon recommendation I went to Richmond Eye. Mistake! I was old to correct my problem I could...
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Stayed with REA way too long...
I was a patient at REA Innsbrook for 8 or 9 years. My initial visit was unremarkable, as was the doctor to whom I was assigned. I assume that the doctor was competent, but he showed no personality (good or bad). Turn-over among staff seems to be high. With...
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They need help.......
About the only thing this office has going for it is it's convenience, as I work in the same building. Front desk support is non-existent - expect to be on hold for 10 minutes to make an appointment. Contact/Glasses ordering department is non-existent. ...
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Great Eye Doctor
I had an appointment on 12/6/12 with Dr. Cynthia Koza. The well vision examination was very thorough. The staff was kind and professional from beginning to end. I would definitely go back and I highly recommend this facility. I did not purchase glasses or contacts...
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Richmond Eye Associates has a Great Team of Vision Care Specialists
Taking care of your eyes is one of the most important parts of health care, so finding a good eye doctor is of paramount importance, but choosing someone from Richmond Eye Associates in Glen Allen, Virginia will take the guesswork out of the process. Every one of...
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