Family Air LLC

Business Description:

At Family Air we believe that Your Comfort Is Our Responsibility.

Categories

heating & air conditioning
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Reviews

4 Stars

Tucson, AZ

4

Technicians continue to be excellent.

The office follow up needs work though. I still have not received the receipt for my service on March 4th and new copy of the maintence agreement which I also paid for the same day. I requested copies verbally and by email and I did receive receipt for the water... Read More

5 Stars

Tucson, AZ

5

Customer oriented, good honest people

We have used this company twice for our AC needs; They have quickly proven that they are reputable and only recommend what is needed to repair. Hard to find these days. Read More

5 Stars

Tucson, AZ

5

Great Job done by all involved

They are all the Best. 2nd AC/Heat unite with James. All the staff are great people and highly qualified at what they do. Thank you for everything. Read More

4 Stars

Tucson, AZ

4

Fast service, reasonable price

We had to call twice. Loose wire the first time, needed to replace thermostat the second time. They fixed everything, but would have been nice if they had caught all problems the first time. They are very professional and we like dealing with them Read More

5 Stars

Tucson, AZ

5

Great expertise and great value

A "licensed" Tucson HVAC contractor inspected my heat pump and advised that the repairs and gas required would run $3,000 and that the unit was using more electricity than it should and I would probably have to replace the entire unit for $6,000. Called Family Air... Read More

5 Stars

Vail, AZ

5

Great service

They provide great service would recommend to anyone Read More

5 Stars

Tucson, AZ

5

insall 3.5 ton gas pack

From their comfort specialist to the office person to the installers they were very responsive and the 3.5 ton gas pack was cleanly installed on our roof and is up and running just fine. Highly recommend. Read More

5 Stars

Tucson, AZ

5

Excellent purchase and installation experience

Everything about our purchase and installation of our new cooler and furnace was excellent. Kurt was great explaining the whole process and answered all of our questions in a timely fashion even on his day off. Installation went very painlessly as well. The crew... Read More

5 Stars

Tucson, AZ

5

All 5 star review

I use this company for my own home. As a Realtor, i suggest it to my sellers and buyers too! Read More

5 Stars

Tucson, AZ

5

great service

The service provider was very informative and took time to explain my repair. I was able to get an appointment for the day after I called and the service provider arrived promptly after calling he was on the way. Read More

5 Stars

Tucson, AZ

5

Top notch, on time service fairly priced.

We have been dealing with Family Air since we moved here in 2015. They installed a new heat pump and hot water heater for us. Tech people show up on time, do what is needed, and are personable and willing to explain what is being done. The pricing seems fair and we... Read More

3 Stars

Tucson, AZ

3

Nice but broke tiles

Ken was nice and seemed to do a good job on the units. Only time will tell. However, he broke tiles when setting up his ladder. I had instructed him to go up a certain way, but he thought he could do it a different way. Se la vie. But the roofing company has yet to... Read More

5 Stars

Tucson, AZ

5

They will bend over backwards for you

Everyone I intreracted with at Family Air was fantastic to work with. From Crystal in the office, Mike the parts person, and Greg the technician extraordinaire who diagnosed my mom’s furnace issue and repaired it in no time flat. Greg worked until late in the... Read More

5 Stars

Tucson, AZ

5

Fantastic service!

As always, professionalism at its best! Thank you to Jim Beard and his team for keeping our A/C & heating unit running! Read More

5 Stars

Tucson, AZ

5

As always excellent service!

Family Air has been our first choice for HVAC repair and replacement for several years now and they never disappoint. Read More

4 Stars

Vail, AZ

4

Quote not received

The service tech did a good job with the repair. I asked the service tech to get me a quote to replace the furnace. As of today, no one from the company has contacted me. Read More

5 Stars

Tucson, AZ

5

Repair man arrived when he said he would--both times

Heating problem was basically my lack of understanding the controls...even with the instruction book! However, Tim of Family Air was really good at explaining the systems in both locations. Read More