Family Air LLC

Business Description:

At Family Air we believe that Your Comfort Is Our Responsibility.

Categories

heating & air conditioning
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Reviews

5 Stars

Tucson, AZ

5

A fair deal

They had the best reviews overall so hired them for an AC tune-up and system check. Somewhat vague about what it included. Ken was prompt and seemed to do what they said they would do. Read More

5 Stars

Tucson, AZ

5

All around great

Great service Read More

5 Stars

Tucson, AZ

5

Excellent response and install time.

My wife and I are extremely satisfied with Family Air from the on-site inspection that was performed on July 4th to the detailed proposal we received the following day to the installation of a new air handler and condensing unit. Since the former 31 year old air... Read More

5 Stars

Vail, AZ

5

Excellent and helpful

Gary Ford was very informative and helpful. We will definitely ask for him again. We feel he knows what he’s doing and actually enjoys it. Read More

5 Stars

Geneva, IL

5

Family Air is the best!!!!

Family Air takes calls 7 days a week. We have been without A/C twice. Both times they came out, found the problem and fixed it on the spot! Tim/Rick have both been extremely professional. Knowledge base has come from years of experience. I have and will continue to... Read More

5 Stars

Tucson, AZ

5

excellent service

This company delivers consistently excellent service. We bought our American Standard heat pump from Family Air in 2009, and have had them service it for the past 9 years. Will buy again from them when a new heat pump is needed. Read More

5 Stars

Tucson, AZ

5

Happy to recommend them

Very pleasant office, showed up on time, completed promptly, cleaned up prior to leaving. Read More

5 Stars

Tucson, AZ

5

Great service

Lightning fast response,great and friendly service and very fair pricing! Thanks to both Rick and Faith for making it happen on one of the hottest day of the summer so far... highly recommended and definitely will hire again... Read More

5 Stars

Tucson, AZ

5

First Rate Company

Less than four years ago we had a new Lennox air conditioner installed for our home. The Lennox model was recommended by the company that installed it. Less that 4 years after installation, the unit stopped cooling efficiently. We called the original company and... Read More

5 Stars

Tucson, AZ

5

Simple, honest service

What I really appreciate is that they have 2 hour windows that fit my tight window of opportunity as I work nights. Technician was pleasant, honest. No pushy "buy a maintenance contract" stuff. I'm already recommending them. Good rate, too. Read More

5 Stars

Tucson, AZ

5

Great service and useful information

Great service and useful information Read More

5 Stars

Tucson, AZ

5

They came during the time slot

The service person was polite and able to find and replace the component that was causing the unit to stop cooling periodically. Read More

4 Stars

Tucson, AZ

4

Thorough service

Only issue i had was that when i made the appointment for semi-annual maintenance service i was told that the first unit cost was $85, but the actual charge is $95. I didn't make a big issue out of it, but i did let the tech know that the discrepancy. Read More

5 Stars

Tucson, AZ

5

Great Service

Great quality of work st a good price! They corrected poor work done by a previous company. They are always on time for work at my house. Customer service on the phone is great too! Read More

4 Stars

Tucson, AZ

4

Exceptional Service

After calling a competitor for this service and not getting a return phone call it was nice to be greeted by a live voice on the end of the phone. She scheduled my appoint quickly and at a convenient time. The technician Tim arrived on time out his nose to the... Read More

2 Stars

Tucson, AZ

2

Not Too Impressed

We had our AC unit, furnace and water heater replaced. Kurt called the day before mentioning an attic. We don't have an attic, and I don't know where he got that info. I wonder if there was an extra labor charge for a work in an attic. Since the quote didn't... Read More

5 Stars

Tucson, AZ

5

Thank you Family Air

The technician Rick was very pleasant and all to happy to help on his off day to get us cooling again Read More