Big George's Home Appliance Mart

Business Description:

Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!

Categories

appliance store
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Reviews

5 Stars

Webberville, MI

5

Will definitely recommend

After searching the entire mid-west, up to New York, all the big box stores and mom and pop shops. After 5 negative responses, on an upright freezer, Kevin got back with me in regards to an e-mail inquiry I made earlier. He actually didn't e-mail me, he called me... Read More

5 Stars

Plymouth , MI

5

Very satisfied with the buying and installation experience

Kevin handled my purchase very professionally was quick to find the washer that I was looking for. He referred me to installers Fred and Carl who did a great job of getting the washer installed. Everyone went above and beyond to get me a new washer fast. Would... Read More

5 Stars

Waterford, MI

5

Amazing Customer Service and Product Knowledge

Our old dishwasher broke about a month into the COVID-19 "shutdown" order. My parents had ordered appliances from Big George's and had a good experience, so I went to their website (which was easily navigable and filled with information on various products),... Read More

5 Stars

Lambertville, MI

5

Well done thank you

Big George's is the best!! They managed to get two elderly people a washing machine during the stay at home order. A big shout out to Kevin who made all this possible. Thank you Big George's. Read More

5 Stars

Howell, MI

5

Great experience purchasing appliances

This was our first experience doing business with Big George's and we were very impressed with the entire process. The showroom contained a large selection from which to pick out our four appliances and Chad answered all of our questions. All of the items were... Read More

1 Stars

Ann Arbor, MI

1

Poor service on fixing damaged door

My church received delivery of a commercial freezer over 2 months ago. Unfortunately the door was damaged during shipment. We have been trying to get this replaced (the door or the freezer). but all we get from Big George is a runaround. Neither Big George or... Read More

4 Stars

Fowl, MI

4

Service department

Our service with Phil and Corey was so smooth. They really respect you and your home. They understood everything we needed. Thanks guys! Tracy Read More

5 Stars

Detroit, MI

5

Great delivery experience

Double shout out to Phil and Corey!! They were very nice, professional and accommodating. They had a humdinger of a time getting my giant fridge through my tiny doorways without complaining! They deserve a raise for the time and patience they exhibited. Thank... Read More

5 Stars

Plymouth, MI

5

Great delivery!

Great big shout out to Phil and Bill! They were so nice and professional and didn't complain when they had carry my 400lb washer thru the house that was being painted at the time as well as down my narrow stairs. Thanks for reminding me that there are nice people... Read More

1 Stars

Novi, MI

1

double oven

Purchased the double oven over 6 weeks ago and still not delivered. The first call to Witbeck we were advised the order wasn't even placed yet. That was 2 weeks later! Then another delay and another!!! Go somewhere else for your appliances. Read More

1 Stars

Ann Arbor, MI

1

Poor customer service

Received a new defective appliance on delivery. Store manager did not return call, so had to go into store. Manager was useless, claiming he could not (would not) reach his warehouse which is located a short distance from the store. Refused to accommodate delivery... Read More

5 Stars

Lapeer, MI

5

Excellent!

Just purchased an Electrolux washer from Shawn. Absolute wonderful service throughout my experience! The delivery/install went seamless as well. Thank you for having such a great team! Read More

5 Stars

Pinckney, MI

5

Speed Queen Washer

Phill and Lawrence Did fine job of carefully bringing wash machine in the house and installing. Read More

5 Stars

Southfield, MI

5

General Electric Refrigerator

Joseph Mate was my salesperson at the West Bloomfield store. Excellent customer service. He was very patient and accommodating, as well as, a positive attitude. On the day of my GE Refrigerator delivery, Steve and Phil provided excellent service. They remove my... Read More

5 Stars

Ann Arbor, MI

5

Fridage Delievered 11/21/2019

I had a great experience with the delivery process. The two Gents where so efficient. They reached out to me for when they will be dropping the fridge off 30 min. Then they sent me another update 15minutes away! they where there 15minutes on the Dot! picked my old... Read More

5 Stars

Ann Arbor, MI

5

Excellent sales experience and delivery of refrigerator

Our experience with Brad Campbell in sales was very helpful and honest. He laid out the choices and helped us select the refrigerator that best suited our needs. The delivery of the refrigerator was by Jermaine abd Andrew H. They both went to extra miles needed... Read More

5 Stars

Ann Arbor, MI

5

Robert and Dietrick were wonderful! Organized, friendly, knowledgeable, careful and safe with maneuvering getting old appliance out and the new one in

See above and Robert, Dietrick, & I worked together to make the whole transaction a positive one. From going to the store to getting the new appliance was great. Greatest experience I have ever had getting an old appliance out and a new one in. Just Wonderful! Read More

5 Stars

Commerce Township, MI

5

Excellent delivery service

I would like to compliment Dan and Dave for the excellent service (delivery & installation) provided to us! We are highly pleased with the professional manner in which both of them were efficient. You have definitely gained a long-time customer who will refer... Read More

5 Stars

Novi, MI

5

Overall good experience

Easy to work with and Dietrick and Robert did a great job on delivery and installation . Read More

5 Stars

South Lyon, MI

5

Great Sales ans Installation Service

Jeff was a very knowledgeable and helpful sales person. The crew that delivered and installed our 48" built-in refrigerator on October 10 were great -- very careful, neat and professional. Very pleased. Read More