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Excellent experience from sales through installation.
The salesman Mike Fournier was very helpful in working through the options for a new cooktop which had dimensional constrictions.
The team of Bill and Dan were highly skilled and personable in removing our dreadful old cooktop and hooking the new one.
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Perfect product with delivery perfection
We were looking for a very specific refrigerator. Big George’s had it! Burto made the sale painless and quick! Lastly, Zenon and Alonzo made a tricky delivery into a flawless experience. Professional service from beginning to end! Highly recommended!
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Practically Perfect!
We are embarking on a much-anticipated kitchen remodel, and trying to select all new appliances was a bit daunting. But Chris was very patient with my indecision and spent LOTS of time with us. There were a lot of 'apples to oranges' comparisons to make, but he...
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Bad experience with sales person
I bought all the kitchen appliances from west Bloomfield office. It’s been almost 2 month and I m still waiting for microwave. First fridge was in backlog…then microwave didn’t fit…then microwave had dent in it. Their service crew is amazing…no doubt. But their...
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Excellent Service will recommend to anyone looking for quality appliances
Big George has been the easiest and enjoyable place to shop for appliances. We started by switching out a stove, then on to the fridge and finally a washer and dryer. We did everything online and with Kevin's help this process was efficient and actually fun. We had...
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Buying and Installing Our Bosch Dishwasher
What a wonderful experience to quickly buy the Bosch dishwasher we wanted and then have it installed 3 days later. Paul was great to work with at the store. Our installers Brandon and Joey were wonderful. Not only did they remove our old dishwasher, Brandon...
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Kevin from the customer care team is an exceptional team member
I wanted your leadership team to know that Kevin Coe is an exceptional team member. All staff should model his lead based on the following interactions I had with him. He responded immediately to a problem we had with a damaged appliance. He contacted both his...
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Kitchenaid dishwasher
Colin at Big George's in Ann Arbor expedited our order and was very helpful.
Joey G. and Brandon S. arrived on time, removed the old dishwasher carefully to not damage the wood floors. Installation was great, they took several measurements and made sure everything...
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Great job!
I recently purchased a Beko refrigerator at Big George’s clearance center. It just arrived today and looks great!
Andrew H. and Alec E. did a very professional job of removing my old refrigerator and installing my new one. Thanks, guys for all the care you took to...
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New washer and dryer
They were great to work with. Domingo and Pedro are both great sales reps that I talked to. Aaron and Ryan were very professional when delivering and installing. I will go back there to do business, when I need to replace my other appliances also.
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Great work on installation at a new home in Brighton!
Jerad and William did a great job installing all appliances at a brand-new home in Brighton today. They were very efficient and very friendly.
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Jerad & William we have them 5 stars
These guys were professional, cleaned up afterwards; a true assets to Big Georges in Ann Arbor.
We have told our family and friends about the good experience.
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Removal and installation of double oven
Happy to say, I had a great experience with another purchase and installation! From our sales person (Brad Korican) who is kind, helpful and extremely knowledgeable...to the installers of our double ovens (Jerad and William) who were friendly, respectful and...
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Don’t buy the warranty
I am very disappointed that Big George’s does not take care of their customers and continues to sell warranties with Epic Protect. They advertise 24-7 coverage but this is not true. Our fridge stopped working and they said they couldn’t send anyone for 3 days. In...
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delivery and installation of appliances
Rob H. Max and Laz are first rate.
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Installation
Joey G. installed the dishwasher and Brandon S. installed the gas range and microwave. Both were friendly, professional, and very meticulous They were prompt and cleaned up the entire kitchen upon completion. I was impressed with their work.
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These guys are the best!
Joey G and Brandon S did a great job with the installation and explanation of our new dishwasher. They removed the old one and explained how to operate the new one. Chris B our salesmen was also very good when we bought our dishwasher. Would highly recommend Big...
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The bedt delivery we ever had
Rob&max were very friendly and efficient, thanks Mr &Mrs bock
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Installation
We just had a dishwasher installed, and we are very pleased with the experience. Employees Jerad and William were friendly, professional, fast and comfortable to welcome into our home. They were careful and clean in their work and took time to kindly answer all of...
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Delivery today 5/5/23
Today was my second delivery of my refrigerator
I had Andrew H. And Zac Crist as delivery men! They did an excellent job with my small door ways and getting the refrigerator in and old one out! They took off all the doors as that was the only way it fit through...
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