Terrible service and hard to get seen
I’ve gone to this practice for almost 10 years and it’s really gone down hill. It’s impossible to be seen. And when I try to do walk in sick appointments, they tell me it’s only for an issue that has been less than 7 days. I recently tried to get an annual physical...
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Rude staff and no compassion for patients
This place use to be good however most of the great staff have left. The current staff are rude to staff and not happy to care for patients. It’s like McDonald just get you to pay your copay and get to the next patient. Please avoid at all cost
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This place is a crock
The customer service Is aweful, can't get through. No return calls. Can't get in to see a Dr. When u do they have no care. It's like all they care about is get u in out to get to the next patient to make their quota of money. What happen to the real caring Drs....
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Do not go there.
This place is all about greed n no care for their patients n employees. So much turn over. Trust me bad management no communication. They really don't care about the patient, it's all about the money.. Go somewhere else.
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MY Docs are the best.
been going to this practis fot over 30 years . Nothing but good things to say. Reading some of these unsatiffies remarks is just plain $@!#%.
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Problem with service
My husband is 83 and in the time of covin19 we have taken all the precautions we can to prevent contracting this virus. This includes self quarantine. Unfortunately, my husband’s gout has reappeared. He has been treated by LSFP for this many times with the same...
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Just look at the reviews
This arrogant practice is now not printing my review so I will post on many other sites.The practice has made it impossible for patients to contact them by phone or e-mail and just like this review the will ignore you and try to wear you out. Do not reward these...
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My car wash has more compassion than this practice.
This practice has been my GP for 10 years.I am done. They prescribed Ambien for me after a hip replacement. I have been treated like I am on crack since.Single 30 day prescriptions and initially requiring me to come in every 60 days.Last Thursday I had 4 pills left...
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Stay away from this practice
Went for a routine physical. They asked me if I wanted a flu shot. I said yes. They proceeded to give me a shot that severally damaged the muscle in my left arm. I didn't realize it was the shot that caused the pain in my arm until I went to an orthopedic...
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Zero satisfaction
This is a huge octopus of an organization. If you are expecting to never need to discuss anything outside of the one on one appointment process it is probably going to be an okay experience. Be prepared for their technology barrier, the only way to communicate with...
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Lack of compassion, lack of skills, if I could give -0 rating I would
I am elderly, have chronic pain. My provider of 5 years was unable to refill my meds. I was told by the LSFP Purcellville office that "Debra Ceschin in Landsdowne takes care of these types of things" so I went to see her. She is the rudest, most uncommpassionate...
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Customer service is lacking
Avoid this office if you expect good customer service in an efficient time frame. They take their time filling prescriptions and returning calls. Maybe they are short staffed but it is clearly impacting their service delivery.
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great care
I love my doctor and her nurse. She keeps up with any procedure outside her care as well so she knows everything that is going on. The front desk staff appear grumpy but really aren't. But they don't give warm fuzzy check ins.
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AVOID at all costs
AVOID at all costs.This uncaring, unprofessional medical office shoulf be avoided. In our experience, the worst customer service.
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Lack of Compassion and Support
Latenight, Sunday, Jan 4, while walking our dog,I had a bad fall. Somehow, I managed to get my foot wedged under our stone walkway, twisted it very badly and came crashing down. It was very painful dragging myself inside, and hoisting myself upstairs, grabbing onto...
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Fantastic Medical Practice
I absolutely adore Leesburg Sterling Family Practice. Most frequently, I use the Purcellville office. There are several offices in Loudoun County, so they are very convenient. They see patients of all ages. The reception staff and billing department are...
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