Obtaining health records
I'm not sure of her name, but the woman who answers the from on the "Records" extension is extremely rude and nasty. I'm so sorry that she is miserable with her life choices of having to work, but that is no reason to speak down to people. You are in the health...
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Great and Excellent Staff and MD's
Great and Excellent Staff and MD's
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Horrible experience
They misdiagnosed my daughter twice!! Do not book appointments at this place. I never write reviews but having a 2 year old and being a mom I felt that I had too.
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Wonderful practice
My kids are 15 and 18. As an infant one had croup on Thanksgiving, both had sports injuries, and plenty of others reasons to visit here. Plus if course all the wel'l visits over the years, the physicals for school sports and vaccination records, I've always been...
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Rude and Unprofessional!
When I called to ask for copies of my children's records I expected them to say ok, come in and sign for them and we will release them at such and such time. Instead the receptionist told me she doesn't know who I am, even after explaining that I was the father and...
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Don't go there!
I called to get a consultation as I am currently pregnant with twins and was told someone would call me back. A week later - nothing. I called again and they told me they would leave another message. Two days later I called again and was told the woman was at...
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Good Doctors, poor patient service
Would give the service zero stars if this system would let me. We were patients of a Doctor that passed away recently. We loved him!!! In the interim we have been going to the other doctors who were fine. We owed a balance of $50 and they wanted it in cash before...
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Don't waste your time
They booked 3 people for the same exact time as me and I ended up rescheduling after 2 hour wait. They get extremely mad if u are over a minute late and reschedule you but mean while make u wait hours to be seen . I really dislike this place my daughter was sick and...
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Using 18 years, service was good now terrible
Have been going to this office with my children for over 18 years now. Started as a top notch office. Now has grown too big, run by managers, not doctors. Not putting their patients first. My daughter got a concussion, upon recommendation of Dr. Lasner, she...
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Always a wonderful experience for all of us!
I am a mother of 5 & have been going to MSP in Islandia for more than 23 yrs. I do not understand why some ppl have the issues they do but I can say I never ever have to wait long unless I am already running late for the appt. I have never ever had them lose...
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Staff is great just one doctor
Needed some papers filled out. They lost it the first time never told me they did until I went and asked about it. Had to call my doctor about a million times to get it to fill out the paper and then when I called a last time to check if she did it. I found out that...
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Never on time
Always running behind and front desk doesn't know what's going on. Waited with my preemie newborn with sick people for 40 mins 3 times this week
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Unproffesional
Unprofessional, never returned my calls
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Rude!!!
The doctors are great but the staff is absolutely the most unprofessional people I have ever met. Everytime I have called there the woman that answers the phone always has a attitude. If you dont like your job please do us all a favor and get a new one. Will be...
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leaving me on hold for 20 minutes to find out why I owe your office $9.00 from 2007
I called Islandia mid Suffolk Peds to make my six yr old a well visit appointment we have just moved back here I have used them in the past. It took them 20 minutes to try to find out why I owe them $9.00 then they would not make and appointment for my daughter who...
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turned me away when couldn't verify my insurance
I had been going to Mid Suffolk since my daughter was born in 2003. I now have 4 kids and the last two are twins. They turned me away for physicals because they could not verify my insurance coverage which is valid. 10 years of going there and they wouldn't let us...
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I love them!!!!
Mid Suffolk is a great practice open 7 days a week and open on holidays for short hours in the mornings. You can always see your doctor for physicals etc it is great to get to know a few doctors just in case your doctors off or on vacations etc. they have a lot of...
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Excellent Pediatricians!!
I highly recommend this pediatric group. They are open 7 days a week with several evening hours. Kids always get sick on the weekends and it's been great having doctors available to see them within as quickly as 15 min from the time of my call. Excellent doctors...
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