We Know What Works

We use our experience to grow your business.

About Us

We founded Customer Lobby in 2008 to help service businesses easily generate reviews and boost their online presence. Back then, we helped companies stay ahead of the trend, increasing their revenue and building their customer base with reviews from satisfied patrons.

Realizing we could do so much more to help service businesses, we expanded our focus in 2014 to launch a complete customer retention solution. Customer Lobby gets you more business from your customer base. We focus on what works, so your marketing dollars aren’t wasted and you make more money.

Customer Lobby is continually evolving to serve our customers better. We support HVAC, plumbing, electric, carpet cleaning, and other service businesses so they can take care of their communities.



We provide HVAC businesses with marketing services to ensure their customers seek them out for their HVAC needs. We also make sure service agreement customers come back again and again for their seasonal maintenance!


We provide multi-channel marketing for plumbing businesses to help boost the impact of their marketing strategy. We make sure plumbers’ customers keep coming back to them, so their businesses continue to grow.


We can help electricians increase profitability by making sure their customers call them when they need something, instead of calling a competitor. Electricians keep more customers coming back with Customer Lobby.

Carpet Cleaning

We work with carpet cleaning businesses to help them book more jobs and keep customers coming back again and again. Carpet cleaning businesses especially love our text message capabilities!


We keep customers coming back to local auto service companies, reminding them to schedule their regular maintenance and establishing trust if something breaks. Marketing for auto businesses is a breeze with Customer Lobby!

Home Improvement

We know what successful marketing strategies look like for exterior home services including, pest control, lawn care, landscaping, windows, siding, and roofing companies. Customer Lobby helps them retain and grow their customer base.

Stop Wasting Money on Marketing Today!

Give us a call at 866.718.9549


Based in Oakland, CA, Customer Lobby is dedicated to helping businesses succeed. We know how to boost revenue for local contractors. We work hard because we believe in our product and its potential to make a difference for thousands of local service businesses. We constantly challenge each other to make great things happen within a positive, collaborative culture.

Do you want to grow your skills at a thriving company that helps service businesses? Let’s talk.