Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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Business Description:
Affordable and comprehensive short and long term housing services for insurance, corporate, government and catastrophe temporary housing needs.
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Categories
home services & furnishings
3308 Preston Rd 350 341, Plano, TX 75093, USA
(800) 817-3220
Service
Communication
Will Recommend
My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me.
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Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very...
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Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving...
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Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday...
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Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent...
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It is a relief to have help & support during a stressful time.
It is a relief to have help & support during a stressful time.
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Excellent service
Thank you for everything
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Excellent service
Very responsive to my needs. Very good follow-up.
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This service has been a God sent and all the representatives have been so professional
Please don't ever change how you handle your clients
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Finding a hotel for family and staying in contact with the client in their need of help
Hello, I wanted to give a huge shout out to Alacrity Team, (Tiara, Alyssa, Madison & Jolene)
They have been a huge help in finding me and my family a livable space while my house is being reconstructed due to flooding. They kept in contact with me by phone,...
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It took a while to communicate with all involved in the process, but all came to gather.
It took a while to communicate with all involved in the process, but all came to gather.
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Temp housing
They contacted me within minutes very helpful
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Had a house fire and needed temp housing as soon as possible.
Was a great help, contacts me within minutes and booked a hotel fast. Overall made things much smoother
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Fast and fast response
Great service and communication
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Been very happy with the communication and service
I have been happy with the communication and service.
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Great company to deal through.
We had great correspondence, I would recommend this company to anybody.
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The Whole Alacrity Team Communicates very well.
I love Alacrity they work well with you and they are truly truly concerned about your needs and they will come to your defense if there's an issue wherever you stay. I use to work in customer service for years and when the boss tells you the people should be able to...
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Alacrity made being out of our home so much easier
Alacrity really worked with us when we were forced to move out of our home after some surprise water damage. We were put in touch with them through our insurance company, and worked with us to end up in our friend’s rental home - where we had initially moved as we...
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Excellent experience - Lydia went above and beyond!
In February 2026 I was displaced due to a roof leak in apt and when insurance finally covered claim after a 3 week waiting period, I was connected with Lydia at Alacrity solutions. She was amazing to work with, made the entire process of locating temporary housing...
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