Quality 1st Basement Systems

Business Description:

Categories

basement waterproofing
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Reviews

4 Stars

Middlesex , NJ

4

Left a mess!

The only issue I had was that workers did not cover any of my furniture. I came home to a total mess of dust everywhere! I was told they would cover my furniture and television and they didn't. I spent an entire day cleaning up, was very disappointed! Read More

5 Stars

Middletown, NJ

5

A Hero Lives Here Flag Pole installation

The folks who installed the American Flag were very nice and so-o-o efficient. They were eager and were very kind and considerate and allowed me time to talk about my "Poopsie" (my husband who passed away on 13 Feb 2017). The Flag is to honor him. He was a navy... Read More

5 Stars

Whiting, NJ

5

An excellent product all told

We had an excellent experience with Quality 1st. Kieth the salesperson was well versed on the product. We had felt that one part of their setup and execution was not correct and caused us undue stress. After relaying this to Keith, he went out of his way to make... Read More

5 Stars

Piscataway, NJ

5

Best repair decision I ever made.

Excellent company. Completely satisfied. Read More

5 Stars

West Caldwell, NJ

5

see below

I already completed a survey a few days after my installation on 7/9/15. no need to complete another one. The survey answers were very favorable. Wilber ,the foreman was very helpful and informative. Read More

5 Stars

Jackson, MS

5

Professional, courteous, on time and incredibly knowledgeable.

I had Jeff from Quality 1st Basement Systems come out to the house. Even though we both had very busy schedules, he was able to accommodate and meet me at crazy hours. He was incredibly professional and neat. I like that he didn't try to sell me anything and just... Read More

1 Stars

Mountainside, NJ

1

I would NOT recommend

I am writing this review as my project is being done. It has been a bad experience from the moment I signed the contract and paid a deposit on December 6, 2014 to when they FINALLY started my project, on March 30, 2015. The salesman assured me that if I signed the... Read More

1 Stars

Maplewood, NJ

1

Left my sump pump unplugged, resulting in basement flooding

I had Quality 1st out to do some insulation work on two crawl spaces off my basement (Feb 2015). In the midst of their work, they unplugged my sump pump. Now that winter is finally thawing out, water is again flowing, so I had the distinct pleasure of returning... Read More

1 Stars

Monmouth Junction, NJ

1

Incompetent and Unprofessional

I had them install a basement drainage system at my house in August 2014, including window well drains in 4 locations. They promised me a dry basement but every time it rains, water penetrates through my basement walls, and the situation is worse than before. When... Read More

5 Stars

Pemberton, NJ

5

Excellent job on water proofing my basement. Would recommend them to anyone that needs their house waterproofed.

This is an excellent company to do business with. The sales representative, Jess Nero, was very informative about what would be done to our basement. We felt very confident that our home would be worked on at a very reasonable price and the job would be done well.... Read More

5 Stars

Fair Lawn, NJ

5

Pretty good job overall

Quality 1st Basement Systems installed a couple of sump pump systems and replaced all the windowed walls. The point guy, the one in charge of the installation, was very friendly and any questions I had, he answered them. I had already hung plastic sheets in the... Read More

5 Stars

Maplewood, NJ

5

Courteous and efficient

Quality 1st Basement Systems came out to renew waterproofing for my basement. Jesus was very helpful and went the extra mile with walking us through the process and doing high-quality work. This was our first time using them and I found the work worth every penny. I... Read More

5 Stars

New Brunswick, NJ

5

Willing to correct mistakes

Quality 1st Basement Systems put in an extensive and expensive system in my basement. They didn't get it right the first time but were willing to come back and correct the problem. So I had no problems with them whatsoever! Read More

5 Stars

Staten Island, NJ

5

Did everything as they said they would.

Quality 1st Basement Systems were great. They were there when they were supposed to be, and they completed the job in the time constraints that they were given. They did it for the amount that was advertised, and so far, it's worked. They touched up a crack in... Read More

5 Stars

Trenton, NJ

5

Sixteen-year problem solved in three hours

My experience with Quality First Basement Systems was painless and very quick. I had a leak in my basement for sixteen years and they solved the leak within three and a half hours. The guys that came in were knowledgeable and put the least amount of pressure on the... Read More

1 Stars

Maplewood, NJ

1

Basement flooded and no refund

My basement flooded 2 months after they installed their expensive system. They guaranteed me that no water would get in. What a waste of money, and they just told me no refund. Stay Away. Read More

1 Stars

Old Tappan, NJ

1

Be careful!

I can't believe how people rated this company so high. I chose this company based on these review, but now I am in the process of suing this company. I am the seller of house in NJ and I really needed to get this done quickly to sell my house. The representative was... Read More

2 Stars

Teaneck, NJ

2

No Customer Service

Once they install and have your money, they're done. If you have a problem, they somehow turn it around that it's not their responsibility and that it wasn't included in the contract and charge you more... Customer Service is terrible. Would NOT recommend! Read More