Quality 1st Basements

Business Description:

Categories

basement waterproofing
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Reviews

5 Stars

South Orange , NJ

5

Very Happy! Looks Great!

We needed some work in our basement and contacted Quality 1st Basements. This was our first contact with them, never used them before. These workers were absolutely fantastic! The headmaster or (supervisor) was tremendous to his staff and they all communicated and... Read More

5 Stars

Monmouth Junction, NJ

5

Top-notch. Excellent!

Dealing with Quality First is always a first rate experience - from the clerks to the service techs, they are all extremely professional, courteous, and personable. I wouldn't want anyone else to do the job! Read More

4 Stars

Middletown, NJ

4

Wish they offerred other than "Basement Systems"!

Would definitely use again! Read More

5 Stars

Monmouth Junction, Nj, NJ

5

Professional

The two gentlemen that came to my house were polite, courteous, and professional. They quickly analyzed my problem and repaired it. Read More

3 Stars

Toms River , NJ

3

Carbon fiber strips

I have a slightly bowed basement wall, had someone come out to take a look. Salesman was very professional, not pushy, worked with me. That was the best part of the entire project. I was told it would take a day to install 4 carbon strips. Well, they showed up and... Read More

5 Stars

Flemington , NJ

5

Great service. Fair and educated.

As always, Quality First does a great job. Very responsive. Read More

4 Stars

Middlesex , NJ

4

Left a mess!

The only issue I had was that workers did not cover any of my furniture. I came home to a total mess of dust everywhere! I was told they would cover my furniture and television and they didn't. I spent an entire day cleaning up, was very disappointed! Read More

5 Stars

Middletown, NJ

5

A Hero Lives Here Flag Pole installation

The folks who installed the American Flag were very nice and so-o-o efficient. They were eager and were very kind and considerate and allowed me time to talk about my "Poopsie" (my husband who passed away on 13 Feb 2017). The Flag is to honor him. He was a navy... Read More

5 Stars

Whiting, NJ

5

An excellent product all told

We had an excellent experience with Quality 1st. Kieth the salesperson was well versed on the product. We had felt that one part of their setup and execution was not correct and caused us undue stress. After relaying this to Keith, he went out of his way to make... Read More

5 Stars

Piscataway, NJ

5

Best repair decision I ever made.

Excellent company. Completely satisfied. Read More

5 Stars

West Caldwell, NJ

5

see below

I already completed a survey a few days after my installation on 7/9/15. no need to complete another one. The survey answers were very favorable. Wilber ,the foreman was very helpful and informative. Read More

5 Stars

Jackson, MS

5

Professional, courteous, on time and incredibly knowledgeable.

I had Jeff from Quality 1st Basement Systems come out to the house. Even though we both had very busy schedules, he was able to accommodate and meet me at crazy hours. He was incredibly professional and neat. I like that he didn't try to sell me anything and just... Read More

1 Stars

Mountainside, NJ

1

I would NOT recommend

I am writing this review as my project is being done. It has been a bad experience from the moment I signed the contract and paid a deposit on December 6, 2014 to when they FINALLY started my project, on March 30, 2015. The salesman assured me that if I signed the... Read More

1 Stars

Maplewood, NJ

1

Left my sump pump unplugged, resulting in basement flooding

I had Quality 1st out to do some insulation work on two crawl spaces off my basement (Feb 2015). In the midst of their work, they unplugged my sump pump. Now that winter is finally thawing out, water is again flowing, so I had the distinct pleasure of returning... Read More

1 Stars

Monmouth Junction, NJ

1

Incompetent and Unprofessional

I had them install a basement drainage system at my house in August 2014, including window well drains in 4 locations. They promised me a dry basement but every time it rains, water penetrates through my basement walls, and the situation is worse than before. When... Read More

5 Stars

Pemberton, NJ

5

Excellent job on water proofing my basement. Would recommend them to anyone that needs their house waterproofed.

This is an excellent company to do business with. The sales representative, Jess Nero, was very informative about what would be done to our basement. We felt very confident that our home would be worked on at a very reasonable price and the job would be done well.... Read More

5 Stars

Fair Lawn, NJ

5

Pretty good job overall

Quality 1st Basement Systems installed a couple of sump pump systems and replaced all the windowed walls. The point guy, the one in charge of the installation, was very friendly and any questions I had, he answered them. I had already hung plastic sheets in the... Read More

5 Stars

Maplewood, NJ

5

Courteous and efficient

Quality 1st Basement Systems came out to renew waterproofing for my basement. Jesus was very helpful and went the extra mile with walking us through the process and doing high-quality work. This was our first time using them and I found the work worth every penny. I... Read More