Professional, well-trained, and efficient.
Professional, well-trained, and efficient. We are long-time service plan members. It is well worth the cost.
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Business Description:
BBB A+ rated. Louisville's and Southern Indiana's leading electrical, heating, air conditioning & indoor air quality services company, since 1962. Licensed. Insured.
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Categories
heating & air conditioning
electricians
Service
Will Recommend
Professionalism
I am never disappointed
Professional and customer service oriented. I have been a customer for many years, and I am NEVER disappointed. Keep up the good work.
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Dependable service
As always, the tech was personable, knowledgeable, and accomplished the job quickly.
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Great and honest locally own company !
I highly recommend John Waters to anyone who needs AC or electrical work. My central air was acting up where the compressor would come on but the fan wouldn't. It's a hit or miss. The service tech John came out and diagnosed the problem to be a bad capacitor. John...
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Outstanding Service
Jason was professional and went over and beyond. He discovered our gas meter was leaking He called LG&E and waited for them to arrive. He ensured we were safe before he left. He was very kind, and I hope he had a very special birthday.
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The Best Service
We really love John Waters. A great group of people. We have always had wonderful customer service and their service people are always on-time. We would especially like to thank Jason are tech who is just a nice person who works hard. Also we really appreciate...
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A/C Routine Service
Service was great as always. Jason was polite and professional.
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AC Out on Saturday
Jason came out and spent several hours diagnosing why our AC wasn’t working. It was hot and on a Saturday, but he was very professional. Super impressed with him and JW.
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Excellent service
Jason provided excellent service. Although it's hot and JW is busy, Ashleigh was able to fit me in.
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10/10 recommend
Jason was our tech for a clean and maintenence on our ac unit. He has actually done our last few services through John waters. He was polite as always! And got everything done in what I thought was a timely mater. Will def recommend to anyone looking for services....
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Great job. Professional service man. On time and friendly
Great job well done
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great service
Jason (tech) and Ashleigh (service manager) were both very professional, courteous and efficient.
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Review Air Conditioning & Service
Ashleigh was very receptive and assisted me with getting an appointment during an emergency.
Jason was prompt and explained very well what we needed to keep our system running! Great Job!!
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Always superb!
Today was a semi-annual check of my heat pump. Jason the technician found a problem that was causing it to cycle cooling on and off, diagnosed the issue, and got the replacement part delivered to finalize the repair. As always, the technician, office staff, and...
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Service on HVAC system
Amber made it very easy to get our system looked at the same day. Very courteous and helpful.
Josh, the service man was professional, showed us the problem and proceeded to fix it. Very knowledgeable
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Efficient and quick
Always amazing at what they do. The Tech Jason is always polite and friendly while doing the job. He is very thorough and takes time to explain what he sees or has to do.
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Jason was the wonderful tech that came today to fix our AC unit.
Jason was very thorough and kind..
I Would highly recommend the John Waters company.
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I highly recommend John Waters. We have had great consistent service to our HVAC systems and generator for years! Thorough on time service. Ashleigh and Jason are terrific! highly recommend!
Terrific A plus service!
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They are great
Been a customer for 15 plus years. Would highly recommend. First 90 degree day of this year our air went out. Ashleigh -dispatcher was great. Jason - tech was here in a matter of hours. Jason knew exactly what the problem was, fixed it and out within the hour....
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Great service
Jason was my tech and Ashleigh was the service manager/dispatcher. The service was incredible. It was very quick. Jason showed up on time for the 8:00 appointment and did the job very quickly and efficiently even while listening to me. Talk about my bad day. Best...
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