Business Description:
RockAuto, LLC is a family owned auto parts business. RockAuto has been serving do-it-yourself & professional automotive parts customers via RockAuto.com since 1999.
Categories
auto parts
RockAuto.com
6418 Normandy Ln #100, Madison, WI 53719, USA
(608) 661-1376
5 Stars

Paul V.

Newcastle, ON

5

Considerable savings and quick delivery.

This was my first time using RockAuto, and I was quite impressed by how quickly the packages came (Canada), and the fact that there were no additional fees. The price on the order was the price to my door.

Read More

5 Stars

Dustin A.

Janesville, WI

5

Excellent Parts

They offer a vast selection of parts from various brands. The best part is their prices have always been the lowest on anything I have bought. Their shipping is fast and I normally order stuff on a Monday and have it by the weekend, so I can work on my projects.

Read More

3 Stars

David K.

Keller, TX

3

Got wrong parts to start off with

received parts didn't go to my car ,also returned parts for refund was charged double for shipping , also its been 7 days still haven't received total refund ,no one you can talk with to solve problem so your screwed ...I will never use Rock auto again to many issues .

Read More

5 Stars

Gerd W.

Affalterbach, AE

5

thanks for shipping

faster from US to Germany ,than inside Germany,,,including shipping costs and Taxes only the half Price as in Germany for same Parts

Read More

5 Stars

KEVIN V.

Canon , CO

5

Just One Thing

Have fantastic prices on parts. Excellent customer service. The only thing that I do not like is when I order certain items like wiper blades, they have to be shipped from different locations. If I wanna get a Bosch wiper blade for my truck the 20" inch comes from...

Read More

4 Stars

Eduard P.

Idaho, ID

4

Good for the first order

Although I was worried after reading a lot of bad reviews, I decided to try as their prices were very competitive. My first experience is positive as the goods (911 SC parts) were correctly send without any issue. I hope this review helps. I am now going to place an...

Read More

4 Stars

Ray D.

Pearblossom, CA

4

Warehouse A is slow shipping

Have used the site a number of times now and usually parts arrive quickly. But two times now warehouse A makes a shipping label and say it has shipped. But last time it did not actually ship for a whole week. This time looks like the same thing, two small parts and...

Read More

2 Stars

Casey F.

Grove City, OH

2

Some Modifications Required.....

I ordered a brake kit through rock auto. While the brakes work well, they were not what I ordered. The high performance brakes were supposed to be powder coated red. They arrived black. The emergency brake cable was not a direct fit. I had to take the brake...

Read More

1 Stars

Todd V.

Gobles, MI

1

Customer service exempt ????

The true test of any company is how they treat you when there is a problem. Taking a month to fix a car because you are waiting on parts is NOT expectable.

Read More

4 Stars

Ronald G.

Radcliff, KY

4

Great prices

Once you get used to the navigation and find your part, it cant be beat

Read More

5 Stars

Erin R.

Ledyard , CT

5

Great company!

Purchased a part for my vehicle that I could not find online or in stores anywhere. Went to Advance Auto in my area and they suggested this site. I found what I needed for super cheap and received it within days. Will definitely be buying from here again.

Read More

2 Stars

Cesar V.

Oak Lawn, IL

2

Customer service doesn't exist

I ordered a part and paid for expedited shipping. On Monday morning I received an email that the order shipped. The tracking info said it would arrive Wednesday, by 8pm. Wednesday can't and went. The tracking info finally updated Thursday afternoon. Said the part...

Read More

1 Stars

Gene H.

Mackinaw, IL

1

Worst ever experience buying & returning parts

BUYER BEWARE!! Defective Chinese motor mount broke while installing with hand wrench. Rock Auto has the worst return procedure ever!

Read More

1 Stars

michael s.

Jemison, AL

1

they sent wrong part ... never again for me

they sent wrong part.... never again

Read More

2 Stars

Jim E.

Summerville, SC

2

Brake Pad Replacement Same Issue

I have an F150 2015 XLT. Close to a year ago I purchased what I understood was OEM brake pads. The front seem like they have a lot of dust but I was never thrilled with the original amount of dust so I figured ok. There was a lot of meat on the pads so I held off...

Read More

4 Stars

Douglas M.

Graeagle , CA

4

Outstanding pricing, service, and treatment.

I am overwhelmed as to how well I was treated as a customer of RockAuto. The clarity of the website, excellent pricing, and immaculate shipping were all top drawer. Great company and now I look forward to new orders.

Read More

2 Stars

jaime R.

Corona , CA

2

BAD PART AND HAD TO PAY FOR SHIPPING ON WARRANTY

Don't recommended, I ordered clutch fan and after installing it was bad, defective.. I did a warranty claim and they said I had to pay for shipping so they could send me a new one. I bought it cause it was at a better price then my local parts house.. but after...

Read More

5 Stars

Michael M.

Canmore, AB

5

Great but Discounts Codes should be automatic

I enjoy using your company but twice now I sent an order in without using my discount code as you don't prompt for it and we forget. This seems like an unfair bait tactic. The discount code should auto populate with the next order if you really want us to take...

Read More

5 Stars

Ernie M.

Elizabethtown, PA

5

Awesome parts store

I got the right parts n was shipped quickly.

Read More

5 Stars

Allen W.

Festus, MO

5

Great place to shop at good prices

Had all the parts that I needed for my vehicle great prices easy app to go through and also good shipping charges and much much more

Read More