Considerable savings and quick delivery.
This was my first time using RockAuto, and I was quite impressed by how quickly the packages came (Canada), and the fact that there were no additional fees. The price on the order was the price to my door.
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Excellent Parts
They offer a vast selection of parts from various brands. The best part is their prices have always been the lowest on anything I have bought. Their shipping is fast and I normally order stuff on a Monday and have it by the weekend, so I can work on my projects.
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Got wrong parts to start off with
received parts didn't go to my car ,also returned parts for refund was charged double for shipping , also its been 7 days still haven't received total refund ,no one you can talk with to solve problem so your screwed ...I will never use Rock auto again to many issues .
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thanks for shipping
faster from US to Germany ,than inside Germany,,,including shipping costs and Taxes only the half Price as in Germany for same Parts
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Just One Thing
Have fantastic prices on parts. Excellent customer service. The only thing that I do not like is when I order certain items like wiper blades, they have to be shipped from different locations. If I wanna get a Bosch wiper blade for my truck the 20" inch comes from...
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Good for the first order
Although I was worried after reading a lot of bad reviews, I decided to try as their prices were very competitive. My first experience is positive as the goods (911 SC parts) were correctly send without any issue. I hope this review helps. I am now going to place an...
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Warehouse A is slow shipping
Have used the site a number of times now and usually parts arrive quickly. But two times now warehouse A makes a shipping label and say it has shipped. But last time it did not actually ship for a whole week. This time looks like the same thing, two small parts and...
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Some Modifications Required.....
I ordered a brake kit through rock auto. While the brakes work well, they were not what I ordered.
The high performance brakes were supposed to be powder coated red. They arrived black.
The emergency brake cable was not a direct fit. I had to take the brake...
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Customer service exempt ????
The true test of any company is how they treat you when there is a problem.
Taking a month to fix a car because you are waiting on parts is NOT expectable.
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Great prices
Once you get used to the navigation and find your part, it cant be beat
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Great company!
Purchased a part for my vehicle that I could not find online or in stores anywhere. Went to Advance Auto in my area and they suggested this site. I found what I needed for super cheap and received it within days. Will definitely be buying from here again.
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Customer service doesn't exist
I ordered a part and paid for expedited shipping. On Monday morning I received an email that the order shipped. The tracking info said it would arrive Wednesday, by 8pm. Wednesday can't and went. The tracking info finally updated Thursday afternoon. Said the part...
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Worst ever experience buying & returning parts
BUYER BEWARE!! Defective Chinese motor mount broke while installing with hand wrench. Rock Auto has the worst return procedure ever!
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they sent wrong part ... never again for me
they sent wrong part.... never again
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Brake Pad Replacement Same Issue
I have an F150 2015 XLT. Close to a year ago I purchased what I understood was OEM brake pads. The front seem like they have a lot of dust but I was never thrilled with the original amount of dust so I figured ok. There was a lot of meat on the pads so I held off...
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Outstanding pricing, service, and treatment.
I am overwhelmed as to how well I was treated as a customer of RockAuto. The clarity of the website, excellent pricing, and immaculate shipping were all top drawer. Great company and now I look forward to new orders.
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BAD PART AND HAD TO PAY FOR SHIPPING ON WARRANTY
Don't recommended, I ordered clutch fan and after installing it was bad, defective.. I did a warranty claim and they said I had to pay for shipping so they could send me a new one. I bought it cause it was at a better price then my local parts house.. but after...
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Great but Discounts Codes should be automatic
I enjoy using your company but twice now I sent an order in without using my discount code as you don't prompt for it and we forget. This seems like an unfair bait tactic. The discount code should auto populate with the next order if you really want us to take...
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Awesome parts store
I got the right parts n was shipped quickly.
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Great place to shop at good prices
Had all the parts that I needed for my vehicle great prices easy app to go through and also good shipping charges and much much more
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