Island Rescue
I live on the island of Guam, which is at 2 weeks from everywhere when it comes to shipping via USPS, UPS, or FedEx. However, RockAuto is somehow able to ship their parts via USPS, which arrive in just about 7 days. This is amazing! Not all the parts I've ordered...
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always get correct part
very fast and professional service
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Excellent selection and all the brands.
The brands on brake pads alone are over whelping. The shipping is fast and reasonable. They also have pad sets with rotors.
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Great prices and selection
Rock Auto has no live support or phone number which has been frustrating at times but it’s jow they keep their costs low. However, they have a very intuitive online parts catalog which makes it very easy to find the parts you need and to process an order or return....
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Great place for auto parts.
I find Rock auto to be a great place to buy your Auto parts.
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Good customer service, easy digital fulfilment and processes
It’s a one stop shop and love the digital exp. I had to return items that did not fit my vehicle. Swore the added cost of returning items back to the USA , the process was easy with Rockauto. Caution to global buyers is that the specs of your vehicle may be the same...
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Great Service
Parts arrived on time. Good price, good quality, and great company. Thanks for making it easy.
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Great value for a low price !
Recently, I bought 2 new shocks and 2 new struts for our daughter's Mazda 5 micro-van. I was able to install all 4 pieces, and the van rides SO much better now !
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Sent wrong part
I ordered both front and rear brakes for my vehicle. The rear were perfect, but THEY sent the wrong ones for the front. The part numbers werent even what I ordered. I returned them, but did not have the original box it all came in.
They told me I could not get...
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I think it is good thing
I like your service that you provide is the best
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Quick Shipping, Excellent Pricing, and Vast Selection
I order from Rock Auto about once/twice a week. They always have what I need in stock for a great price.
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Great business
I run a small side repair business doing about 5-6 repairs a week. Prices are great if you have time to wait for parts. Sometimes I get parts in 2 days! Returns are easy but cost you shipping, If I deal with my local supplier returns cost me nothing, same on cores....
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Great prices. Correct parts. Very fast shipping.
Whenever I need parts I check RockAuto first. Saves time and money. No need to use our local chain stores anymore.
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Great company
Friend told me about using Rock Auto and I ordered parts from them at great prices. Prices sometimes 1/2 what local prices are. Really great on small expensive parts, I just wish they could get their shipping prices down on some items.
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I always go here 1st great prices, high quality parts,quick serivce
I'll be back
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Customer Service
Customer service is where you can tell what kind of company Rock Auto is. After all, they are selling parts you can buy many other places. As a repair business owner, there are two things that make Rock Auto stand out. A flat out great catalog system and customer...
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I’ve been buying from Rock Auto for years!
Whether I’ve needed parts for the ‘71 Duster or my 2000 Dakota, or even my sons Focus, I always go to Rock Auto first to look, many times I’m surprised they can get the parts for older vehicles. They are still considerably less even with conversion to CAD.
Now...
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Shipping charges
Although I find price good, and it give you the total prices with shipping on check out .
I have got charged more shipping when parts was delivered , that made the parts more expensive than what i could buy it locally,
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Very fast service
I saw their commercial on tv and thought they were only a fly by night parts company. Was I wrong. They do have the parts and shipping was prompt. I will continue to use them especially when I have a vehicle that is 21 years old
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Right parts right price
Been very good to me
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