Didn't do the job properly--was worse than when he started
Had to get another company to fix what he did plus do the job I called out for.
Never got a refund.
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Business Description:
At Roto-Rooter, we have been solving the world’s plumbing and drain problems since 1935. We are the largest provider of plumbing and drain services in the U.S
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plumbers & sewer repair
Service
Will Recommend
Total Experience
Run from Roto Rooter!
Roto Rooter is as good as any other plumber, not better, but their prices are two to five times as much as others. I saw much bait -and -switch on their website., also.. They do NOT give free estimates, as they say, and you are charged over a hundred dollars for...
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TERRIBLE! $1600 cash, left a mess, damaged my walls!
On 7/4/2020 Roto-Rooter was called to my residence to clear a leaky/backed up toilet and help make the residence habitable. The problem ended up being more complicated than the technician expected and was not resolved. The technician stayed for about four hours,...
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Horrible customer service
Horrible attitude by the customer service people. Extremely rude and did not show up at appointment time. Didn’t even offer an apology. Can’t believe why all the good reviews
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They got the job done right in a reasonable amount of time.
They were punctual and professional.
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Awesome service! Very attentive to details,
Great experience with James! He was very professional and attentive to the details. He made sure once the work was done, the area was clean.
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Clogged Drain
Tried all I could do to open the drain with no luck. Called Roto-Rooter, they arrived in a timely manner, assessed the problem and corrected it. James was extremely professional and would highly recommend him to anyone.
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Awesome service
Called and was taken care of within a few hours.
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Prompt, efficient service
I called Roto-Rooter at 9:00 AM in reference to a backed up floor drain in my basement. The Technician (John) & his assistant arrived by shortly after 10:00 AM after driving from Arden to Tryon. The job was done by 11:00 AM. John cleared the floor drain, opened up...
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Derrick was great!!
I called in a panic, sewer back up leaking into my finished basement!
Within 25 min Derick came and evaluated the problem and soon the stoppage was cleared and he also advised us NOT TO PUT ANYTHING PUT TP into the toilet. A family member who will remain...
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GREAT EXPERIENCE
Daniel was very accommodating, answering any questions I had. His professionalism and the confidence that he showed in his ability puts the customer at ease. Thanks!!
He also had a new employee with him and he also was very nice and will compliment the company...
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Outstanding service and professional competence. Cost high!!
Only complaint was the delay in arriving at the customer location. Dereck solved the problem promptly and was helpful in advising about how to proceed with follow up.
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very professional
I got a fast response. He arrived on time and was very professional.
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Great service
Great service !
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CLOGGED TOILET
Our technician was very pleasant, helpful and polite. He answered all our questions and was able to fix the problem. Would recommend ROTO-ROOTER again.
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Worth the price
All my drains and toilet stopped up so I knew something was wrong with the main leading to the septic. After calling local plumbers who either didn't call back or didn't want to do the job I needed help right away. Roto-Rooter promised they would be out later in the...
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work done ok.
forgot to turn power back on, but work was ok.
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Tank location
Dustin was very knowledgeable and polite.
My tank was located in about 15 minutes.
I am very pleased with all aspects of my first Roto Rooter experience. Nice job!,,
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Great service
Adam and James were great!
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Anthony was amazing!!
We had a rather complicated septic issue, and Anthony stayed all day until it was figured out *and* fixed. He called in a colleague, James, who was equally amazing.
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