Logan Wright is fantastic!!
We had a sewage issue at our house and we called Benjamin Franklin to help us out. Logan came in a timely manner and stayed with us for 4 hours until the problem was fixed. He discovered, after tirelessly working for hours, that the issue had something to do with... Read More
Excellent Service, Very Professional !!!
I have had 2 service calls from Benjamin Franklin Plumbing at my home and I am very impressed with the professionalism of their entire staff. They stayed in constant communication with me the entire time they were at my home and I was at work. They even called and... Read More
Excellent service
Kevin was very detailed and up front with all of the pricing, work beibg done and recommendations. Read More
Professional, friendly and most of all, competent
Things I appreciated: He showed up in a clean truck, wearing a uniform - shirt tucked in, no mustard in his beard, or any of that. He put on booties before entering my home. Intelligent guy with a professional and friendly demeanor. He quickly pinpointed the... Read More
EXCELLENT SERVICE!!
WILL USE AGAIN. Read More
Overall Positive
Very Professional, knowledgeable, courteous, and efficient. However, while doing one of the 2 the requested jobs (emergency toilet valve replacement & drain unclog) I sought a toilet overhaul fee estimate and it was unusually high so I did it myself. Read More
Excellent and on time
Aaron was on time very friendly knowledgeable and professional would recommend him Read More
Service is good
I have used Benjamin Franklin Plumbing of Tyler, Texas for years. They do great work! Their service team is on point. They show up on time and are careful in my home. I would definitely recommend them! Benjamin Franklin Plumbing of Tyler, Texas is a trustworthy... Read More
Great Job & Great Service!
When I needed to have my home replumbed I used Benjamin Franklin Plumbing of Tyler, Texas. This was my first time using them and I was not disappointed! The job was well done, the workers performed well. I was impressed by how polite the service people were. ... Read More
Rapid**Reliable** Reasonable** Repair
In the last few years we have used Benjamin Franklin Plumbing for large to simple repairs. Each time we have been treated professionally as if that repair was the most important job they had, They are competitive in their pricing. We will continue to use them. Read More
Great experience!
Logan Wright was professional, efficient, and got the job done! Prices seemed fair too. Second time using Benjamin Franklin and both times were positive. Read More
did the work as requested for plugged sink
Good job, friendly, prompt. A little high priced but work was professionally completed Read More
Great Service as Always
Several years ago we discovered Benjamin Franklin Plumbing in Tyler. Ever since there has been no other plumbing company in our house. Their service response and quality is that good. We will use no other. Read More
Very helpful
Worked with me on my warranty Read More
Very Disappointed
I called Ben Franklin when I had a leak in my shower. The two service men were very nice and polite but told me I didn't have a shower pan leak - that the water was coming from under the shower door (even though the door was the opposite side of the shower from the... Read More
Very Respectful Technician
Benjamin Franklin Plumbing of Tyler, Texas had a young man come out to help with my plumbing problem and he was very respectful. He didn't kid around at all, he was all business. He did what he could to let me know what the problem was, but it turned out to be a... Read More
Will probably use again.
The young man who came was very nice and polite and very careful about keeping everything clean. He was very patient with me when I was not happy about the high prices and the new policy of only guaranteeing it for a week.My problem was an overflowing washing... Read More
Prompt service and professional
The technician arrived during the quoted time frame, assessed my plumbing problem and was able to quickly fix it. Very professional and kind, he answered all my questions and made recommendations to help in the future. I'll be calling Benjamin plumbing for all my... Read More
Good Experience
I recently used Benjamin Franklin Plumbing of Tyler, Texas to have a garbage disposal taken out of my kitchen. Nothing major was done, and it was a good experience. I decided I did not need another disposal, so the plumber just removed my old one and did not... Read More
Benjamin Franklin Plumbing is the greatest, honest, and reasonable.
Benjamin Franklin Plumbing did an outstanding job on my gas leak. They were very kind, courteous, understanding, polite, professional and cost effective. I would highly recommend their services to anyone. Great people!! Read More
