Good company! Very prompt and decent prices!
Benjamin Franklin Plumbing of Tyler, Texas is the only plumbing company we will use. They are great about coming out as soon as possible after we call them. They were here a few days ago to fix one of the fixtures in our restroom, and also to fish a cell phone out... Read More
Hard working especially in the Summer July heat. Kept with it and found the cause of the problems and remedied it with replacement.
The Donaldsons Really appreciated the service and good communications plus steady working to get completed. Such a nice experience and very grateful. Read More
Professional and courteous.
Having been a customer for over 4 years, i have been satisfied for professionalism and courtesy. They get the job done and done right. I am always satisfied. That's why I keep using them. Thanks Benjamin Franklin, you're the best. Read More
Very Professional & Reasonable
The responding plumber was courteous, professional, personable, and efficient ... I’d definitely Read More
Excellent job
I asked for something to be done and they finished the job in an efficient friendly matter. They knew what to do and what equipment they needed to do the job. I will recommend Benjamin Franklin for any plumbing needs. Read More
Too expensive
It should not cost $199 to tighten the fittings under two bathroom sinks in my master bath. It took less than one hour to complete this task. I have used BF several times since I moved back to Tyler in 2015. This last time may well be my last time. Read More
Above and beyond!
What to expect from a plumber on a Friday afternoon? Likely: we can see you next week...but not at Benjamin Franklin. Even though it was a late day for Donald, he came and repaired the leak in the kitchen sink drain. Fast, friendly, efficient! If you need a... Read More
Logan did a quality job, even in adverse conditions!
We had an underground leak, and working together with us, Logan was able to determine the source and make the repair. Temperatures were above 90 making the work even harder, but Logan prevailed and did a great job with a great attitude. We are very grateful for... Read More
see below -----------
Your plumber Jason seemed to do a good job. But I am not happy to be billed $450 for 1 hour and 47 minutes of work and will not use you again. The Lincare CPAP office opened at 8 and I received a text after he left at 9:47 so it took less than 2 hours but I was... Read More
They did a terrific job!
Benjamin Franklin Plumbing of Tyler, Texas recently fixed a leak in my upstairs bathtub and shower. They were very helpful and they explained the situation to me and they also explained how they planned to resolve the issue. They were very nice people, and they got... Read More
Thank you for the quick response.
Thank you for the efficient service. Read More
Very responsive and professional company!
I have been using Benjamin Franklin Plumbing of Tyler, Texas for quite a while and they are a very responsive and professional company. I know John, the owner, and he is a really nice guy! He has really come through for me when I have needed him. I have used... Read More
excellentservice
came out very quickly. were very polite and cleaned-upnicely. have used them for years and will continue doing so. Read More
very professional
clean and neat Read More
Go somewhere else.... Fixed for fraction of what they tried rip me off for
I called to get a Gas water heater fixed. They sent out a tec. He called me and stated that to fix the problem , the cost would start at $750.00 or I could just buy a new one with warranty. I told him that this one was 3 years old and should be under warranty. He... Read More
Very professional and hard-working!
My toilet was leaking so I tried to replace the float system inside the tank. However, when I did, I discovered that the shutoff valve was not fully shutting off. So I called Benjamin Franklin Plumbing of Tyler, Texas to come out and take care of that for me. Their... Read More
EXCELLENT CUSTOMER SERVICE
I was VERY pleased with the level of customer service I received!! From the dispatcher to the tech that came to the house, they were very prompt, courteous, and professional. The tech was very quick to identify my problem and was able to fix it in a timely manner.... Read More
Little Pricey, But They Did A Good Job
The serviceman from Benjamin Franklin Plumbing of Tyler, Texas was really nice and he did a good job, but whoa, I was charged about $700 for a job that took about fifty minutes to finish. He worked on two different commodes. One needed parts, and the other one... Read More
Good Service
They were very responsive to my car. The technician was very professional and friendly. The reason for three stars is the cost. I paid $530 for less than an hours work, which seems high. But to be fair, that was the quoted price before they began. All in all, I... Read More
Good work , done with a pleasant attitude.
Washing machine lines were clogged and sluggish. The serviceman was so sweet and worked very hard. I have used them for years and expect to do so in the future. I recommend them to anyone. Read More
