Good company! Very prompt and decent prices!
Benjamin Franklin Plumbing of Tyler, Texas is the only plumbing company we will use. They are great about coming out as soon as possible after we call them. They were here a few days ago to fix one of the fixtures in our restroom, and also to fish a cell phone out... Read More
Hard working especially in the Summer July heat. Kept with it and found the cause of the problems and remedied it with replacement.
The Donaldsons Really appreciated the service and good communications plus steady working to get completed. Such a nice experience and very grateful. Read More
Professional and courteous.
Having been a customer for over 4 years, i have been satisfied for professionalism and courtesy. They get the job done and done right. I am always satisfied. That's why I keep using them. Thanks Benjamin Franklin, you're the best. Read More
Very Professional & Reasonable
The responding plumber was courteous, professional, personable, and efficient ... I’d definitely Read More
Tankless Fix
I was a bit concerned that BF Plumbing might not have the troubleshooting and repair expertise for my Rinnai tankless water heater. I was pleasantly wrong! Danny and helper found the issues (I had error codes 11 & 12), ordered parts, did a flush of the system and... Read More
Top notch. Knowledgeable, honest and timely.
Had a tankless water heater that went out after 14 years...called and got same day assessment by Dan who was very professional and knowledgeable...was able to replace it with a brand new unit the next day at a fair price. He clearly understood the urgency and really... Read More
five on every onr of them
your company is great went out of your way to fix my bathroom problem you have great employees Read More
Danny was excellent
Danny was quick, efficient and very professional Read More
Excellent service!
As always, the service repair man arrived on time. We had several plumbing problems and Charles explained and addressed each one professionally and clearly. All problems were repaired in a timely way and clean up was perfect. We are happy with the fee charged.... Read More
He was very friendly and got the job done
He was friendly, professional, and got the valve handle working right away. Read More
Excellent job
I asked for something to be done and they finished the job in an efficient friendly matter. They knew what to do and what equipment they needed to do the job. I will recommend Benjamin Franklin for any plumbing needs. Read More
Too expensive
It should not cost $199 to tighten the fittings under two bathroom sinks in my master bath. It took less than one hour to complete this task. I have used BF several times since I moved back to Tyler in 2015. This last time may well be my last time. Read More
Above and beyond!
What to expect from a plumber on a Friday afternoon? Likely: we can see you next week...but not at Benjamin Franklin. Even though it was a late day for Donald, he came and repaired the leak in the kitchen sink drain. Fast, friendly, efficient! If you need a... Read More
Logan did a quality job, even in adverse conditions!
We had an underground leak, and working together with us, Logan was able to determine the source and make the repair. Temperatures were above 90 making the work even harder, but Logan prevailed and did a great job with a great attitude. We are very grateful for... Read More
see below -----------
Your plumber Jason seemed to do a good job. But I am not happy to be billed $450 for 1 hour and 47 minutes of work and will not use you again. The Lincare CPAP office opened at 8 and I received a text after he left at 9:47 so it took less than 2 hours but I was... Read More
They did a terrific job!
Benjamin Franklin Plumbing of Tyler, Texas recently fixed a leak in my upstairs bathtub and shower. They were very helpful and they explained the situation to me and they also explained how they planned to resolve the issue. They were very nice people, and they got... Read More
Thank you for the quick response.
Thank you for the efficient service. Read More
Very responsive and professional company!
I have been using Benjamin Franklin Plumbing of Tyler, Texas for quite a while and they are a very responsive and professional company. I know John, the owner, and he is a really nice guy! He has really come through for me when I have needed him. I have used... Read More
excellentservice
came out very quickly. were very polite and cleaned-upnicely. have used them for years and will continue doing so. Read More
very professional
clean and neat Read More
