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Quick and easy service!
Great service by Gage. He explained what needed doing for the garbage disposal and got the job done. Price was okay. He even attempted to fix an issue with the shower tub leaking but I declined the estimate for now but will call back in the future for a fix on it....
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Highly Recommended service!
John, who came out to fix the issue was very friendly and took care of the problem quickly. He has been here once before and was just as helpful and friendly as this time. I highly recommend him and Ben Franklin Plumbing.
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Always prompt and reliable service!
Aurelio from Benjamin Franklin plumbing is great. Over multiple visits in the past couple of years he has installed two tankless water heaters, a whole house water filtration system with UV, faucets, etc. He’s always done a great job. Another time the day before...
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My experience with Benjamin Franklin Plumbing of Tyler Texas & Surrounding Areas was very nice.
Benjamin Franklin Plumbing of Tyler Texas & Surrounding Areas has worked for a long time for me when I have had problems. In the past they have fallen short on a few occasions, but I think that is when they do not send a very knowledgeable technician.
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Prompt, professional and fair priced.
They fixed a leak at the meter and installed a pressure regulator valve.
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Friendly, efficient and affordable.
They fixed a pipe that burst under the house on the weekend. They came and fixed it. They did it quickly and affordably.
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Service was prompt. Quality was efficient. We won't be recommending them.
While we were pleased with the results of the diagnostics we really didn't think it should have cost as much as it did ($225.50). That seems a bit high for them to just tell us it wasn't the water heater. It turned out it was an electrical issue and a relative was...
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They are good.
They replaced a water heater in the garage. I had to go buy a faucet, and they replaced it.
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Excellent, gentle, kind, considerate and answered my questions.
They installed a faucet and a new commode in a bathroom. It has been wonderful so far.
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Absolutely Outstanding response and service!
Aurelio and Isaac came out same day as my hot water heater outage and installed a new hot water heater and “fixed” some of the previous installation piping deficiencies. I didn’t ask them to do that, they just recognized the inefficiency and corrected the issues....
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Responsive and polite.
They located and temporarily repaired a crushed pipe situation. I am waiting on the city to get back in touch with me. I may need a new sewer tie-in.
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Technicians are excellent.
There is always room for improvement. They came out because of a clogged toilet. They had to dig up some lines where the septic tank is. They checked the septic system. We have used them three times. The first guy that was sent out did not come out to work. Chad...
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Great, responsive, polite, and courteous.
They repaired a water leak.
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Highly recommend, quick response and very pleased with work.
They repaired a leaking pipe going into my water heater.
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Exceptional Service!
The plumber was very kind. He walked into my house that was smelling of backed up sewage. He remained professional and got the job done in a timely manner. I really appreciate how efficient and helpful he was from start to finish. Thank you Benjamin Franklin...
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Reliable, competent, punctual and very friendly.
They repaired a leak under my kitchen sink and it turned out fantastic. They fixed it perfectly and I have no leaks.
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They are very pleasant and I have used them twice.
I only have one complaint. All he had to do is hook up the icemaker line, and it was $380.00. It was $159.00 just for him to drive out here, and it only took him 5 minutes. He was very nice and leveled my refrigerator
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Very professional, punctual, and friendly.
They disconnected the gas line in our fireplace so that we could turn it into a wood burning fireplace.
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Always on time and excellent service
John was on time and gave excellence service and found the problem and I have hot water now
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Do solid work and technicians are professional.
They replaced two shut-off valves. Everything turned out perfect. No issues.
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