Business Description:
Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!
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Categories
appliance store
Big George's Home Appliance Mart
2023 W Stadium Blvd, Ann Arbor, MI 48103, USA
(734) 669-9500
5 Stars

Gwen & Bob R.

West Bloomfield, MI

5

GE Profile Double Oven Delivered

One of our double ovens quit working on Thanksgiving last year. We went to Big George's on Friday after Thanksgiving. Our salesperson Chris was extremely knowledgeable and patience. The ovens were delivered today and the delivery team did a marvelous job. ...

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5 Stars

Tracy D.

Ann Arbor, MI

5

Above and Beyond Delivery to University of Michigan

The department ordered a new 4C for use in a lab setting. The older 4C was to be moved out to another lab prior to delivery. (this did not happen as planned) The delivery team (Zack and Eli) unloaded the new 4C, walked a maze of halls to get it to the lab, only to...

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5 Stars

Barbara B.

Canton, MI

5

Jhon P. installed my new microwave. Quick and courteous! Cleaned up all the installation debris and did a great job! Thanks!

Jhon did a great job checking and double checking any measurements and had me back in business in short work. No muss no fuss! On time, professional and courteous.

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5 Stars

Robert P.

Milan, MI

5

Dishwasher Install

Had a new dishwasher installed today. William and Jerad were the technicians who installed the dishwasher. They were professional and answered all my questions. I am pleased with Big George's service at the time of purchase and the install. Thank you.

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4 Stars

Larry S.

Riverview, MI

4

Two service Men were a 5

First full day with Frig Wife wants to talk to Dave (sales) Couple Questions Concern Hope not

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5 Stars

Patricia T.

Plymouth, MI

5

Great experience from sales to delivery!

In this day and age I have found myself saying in regard to customer service , you must except mediocre and rude as the new norm. HOWEVER, I was more than pleasantly surprised to receive such excellent service from the sales representative (Berto from AnnArbor) and...

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5 Stars

Kathy F.

Dearborn , MI

5

Excellent Service

From sales to delivery everyone was exception. Patrick in sales worked patiently with me. Jermaine and Jason took great care with the delivery. Especially the extremely heavy washer/dryer combo unit.

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5 Stars

Amy T.

Ann Arbor, MI

5

Quick polite and knowledable

Rob and Anthony went above and beyond with our delivery. Would have them back anytime! Thank you very much

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5 Stars

Craig M.

Harbor Springs, MI

5

Great Install Service

Over past four months had range and refrigerator installed bt Big George Witbeck in Petoskey. Kathy was great in the office with ordering and coordinating delivery and install. Cody did both the range and refrigerator installs. He did a great job and also helped me...

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5 Stars

Matthew N.

Novi, MI

5

Appliance delivery and Installation

Big George’s delivered and installed a Wolf and Sub-Zero appliance package. There was great communication during the sales process. Jermaine and Jason did an excellent job of getting the appliances in the house and took care to not damage anything -the...

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5 Stars

Suzanne J.

Ypsilanti , MI

5

Brandon S and Joey G. were fantastic!

Notified me of their arrival time, knowledgeable and efficient installing my microwave and cleaned up and removed all packaging and the ole microwave. Great service! Will definitely use Big George’s again! Thank you!

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5 Stars

John and Terry K.

Farmington Hills, MI

5

Installation of dishwasher

New dishwasher installed today by Jerad and William. They were friendly, considerate of our wood floor, and knowledgeable. Installing the appliance was not easy but they were determined to make it work. Thank you.

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1 Stars

k s.

Ann Arbor, MI

1

Corporate Policy to Disrespect and belittle

It is Big George's policy to disrespect people in the community had use the police when their trucks block driveways for hours. When asked to move, the driver was disrespectful and would not move. The supervisor told me to call the police and have the police handle it.

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5 Stars

Sarah K.

Saline, MI

5

Great experience all around

Everything went so smooth from start to finish! Chase was very easy going and knowledgeable and helped me pick out the right washer and dryer set. The delivery was quick - within 3 days of ordering! The delivery guys were amazing as well. Zenon and Alonzo were...

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5 Stars

Mark & Amy W.

Reese, MI

5

Excellent quality

Jeff was great to work with and even though our new refrigerator was delayed (manufacturing shortage) we have loved all of our appliances especially our under the counter ice machine. The ice machine was well worth the extra cost with our large growing family. It is...

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5 Stars

Marilia N.

Troy, MI

5

Very satisfied

Josh Miller did an amazing job helping me choose the perfect appliances for my new house. He was knowledgeable, patient, and provided excellent customer service. I'm really happy with my purchase!

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5 Stars

Paul & Shirli K.

A2, MI

5

Home service call to repair front load washer and microwave repair

Thanks Carl Paul and Shirli on Riverview A² mich.

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5 Stars

May H.

Ann Arbor, MI

5

Professional and knowledgeable

We ordered a washer and a dryer. They were delivered quickly. Spencer and his coworker, Alex, installed the washer and dryer in a very professional manner.

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5 Stars

Jim O.

Ann Arbor, MI

5

Excellent experience from sales through installation.

The salesman Mike Fournier was very helpful in working through the options for a new cooktop which had dimensional constrictions. The team of Bill and Dan were highly skilled and personable in removing our dreadful old cooktop and hooking the new one.

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5 Stars

Kathleen A.

Allen Park, MI

5

Perfect product with delivery perfection

We were looking for a very specific refrigerator. Big George’s had it! Burto made the sale painless and quick! Lastly, Zenon and Alonzo made a tricky delivery into a flawless experience. Professional service from beginning to end! Highly recommended!

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