Big George's Home Appliance Mart

Business Description:

Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!

Categories

appliance store
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Reviews

5 Stars

Ann Arbor, MI

5

Excellent Service, Both Sales & Delivery

We were very impressed with our salesperson, Paul, who helped us find the washing machine that fit our needs. He understood that we needed quick delivery since our machine had been non-functional for almost two weeks. He was great at steering my wife and me to... Read More

5 Stars

Macomb, MI

5

SPOKE WITH TOM AND JOSEPH (6/03/21, 6/04/21)

Very knowledgeable sales people, Tom and Joseph. I inquired about availability of 23/23.2 cu.ft Whirlpool or GE side-by-side refrigerator. These men have the customer's interest totally at heart; it is vividly apparent that they want you to get the best possible... Read More

5 Stars

Plymouth, MI

5

Delivery of frig

Dave & Garrett delivered & installed new frig. Knowledgeable & courteous! A very positive experience! Mike Janz Read More

1 Stars

Bloomfield Twp, MI

1

It starts well - but then falls apart completely

Purchased fridge and dishwasher. Full price to get quick delivery. Fridge install went fine. Dishwasher install took hours. Finally finished - only to find they’d forgotten to reconnect the garbage disposal fully. Team hadn’t been gone more than 20 minutes. Called... Read More

1 Stars

Novi, MI

1

Rating would be zero

Dealing with Big George's for warranty repair on my 2 year old washing machine has been the worse experience I have ever had with a company. I have been trying to get my washing machine fixed for 8 days. After waiting yesterday for 9 hours for a scheduled visit... Read More

4 Stars

Ann Arbor, MI

4

Gas Stovetop Installation

Brian and Jhon did a wonderful job installing my new Wolf gas stovetop. Brian even gave me some invaluable tips on maintaining my older appliances. I very much appreciated their skills, professionalism and pleasant personalities. Read More

5 Stars

Plymouth, MI

5

Installation of Double Oven

Had a double oven installed and the installers Brian and Jhon were great. They were very professional and nice and my oven looks great. Thank you both so much. Read More

1 Stars

Southfield, MI

1

Can not be trusted what comes out of their mouths.

Could not made it easier walk in pick the appliance and paid half. Then the lies started. They pick a delivery date and did not tell me. Called changed the date. Then the sales person I work with called and said a date could not be made till paid in full. The person... Read More

5 Stars

West Bloomfield, MI

5

Great Team @ Witbeck!

All the folks at Witbeck did an outstanding job, from our sales person (Christina) to the installation crew (Jayden & Chris and a couple of other dudes who didn't provide their names). They did all they do in spite of this COVID-19 pandemic, which is really a... Read More

5 Stars

Ann Arbor, MI

5

White Glove treatment well worth it!

During the pandemic, appliances, especially fridges became an impossible commodity to secure. Big George's was upfront and honest that if may take 2 to 4 months from our order date to receive the fridge we wanted. We ended up buying both a fridge and new stove. ... Read More

1 Stars

Saline, MI

1

Very Disappointed

My sister and I went to Big George's on my recommendation, to look for a complete kitchen package for my sister. We were told someone would help us shortly. Even though there were guys sitting around everywhere, we waited and waited and no one came. Then we were... Read More

1 Stars

Petoskey, MI

1

Customer service

Over the past 40 years of recommending family and friends to purchase from BG,also a family member had worked there for 20 plus years.In my conversation about telling someone that I referred to BG,that they would come and pick up the installed appliances and she can... Read More

5 Stars

White Lake, MI

5

Tim & Zach Installers

Tim and Zach arrived at the scheduled time, were courteous and efficient, which resulted in a smooth and uneventful installation of our downdraft range. Read More

5 Stars

Ann Arbor, MI

5

Great experience!

Berto was wonderful in helping me find the right appliances, and the delivery people were EARLY, courteous, and helpful. Would definitely order from them again. Read More

5 Stars

Rochester Hills, MI

5

Excellent Job!

Kevin, our salesperson, kept us posted throughout the process and made sure he kept an eye on progress. Brian & Dan, the installation crew, did a great job & were incredibly knowledgeable. Dan & Brian arrived on time and finished the job in short order & above my... Read More

5 Stars

Ann Arbor, MI

5

Saved us from potential disaster

Tim and DeVante came to install a new stove and dishwasher. While removing our older dishwasher (which wasn’t even that old - and was not from Big George’s), they discovered burned wires and electrical components behind the front panel. We had no idea that our... Read More

5 Stars

Novi, MI

5

Installation of gas line and installed new stove

I would highly recommend Big George's for all of your appliance needs. We purchased a new Gas Stove from George's, however we needed to convert from electric to a gas. Tim and Chris were outstanding and friendly with their onsite installation of gas and range. Read More

5 Stars

Garden City, MI

5

Great service!!

Customer service was excellent. I would definitely recommend Big George's. Rodney and partner was courteous and quick. Read More

5 Stars

Ann Arbor, MI

5

Excellent delivery service

Delivery guys named David C. and Derek. Delivered an unboxed appliance safely at late hours. They are hardworking, good at their jobs, personable and friendly. The represent Big Georges well. Read More

5 Stars

Ann Arbor, MI

5

great delivery service

derek and jermaine did a great job today delivering our refrigerator- they had to bring it down several steps to our basement and did it safely and efficiently. thank you! Read More