Big George's Home Appliance Mart

Business Description:

Big George's is a Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Home Theater, Mattresses & Grills!

Categories

appliance store
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Reviews

5 Stars

South Lyon, MI

5

Great Sales ans Installation Service

Jeff was a very knowledgeable and helpful sales person. The crew that delivered and installed our 48" built-in refrigerator on October 10 were great -- very careful, neat and professional. Very pleased. Read More

1 Stars

Ann Arbor, MI

1

Customer Experience was horrible in Ann Arbor

Very bad customer service. I placed an order for fireplace flint After four weeks I still don’t have them. Not delivered with other order, went to store not there said they would get from warehouse and put in my mailbox. Not delivered...called the store and was... Read More

5 Stars

Lansing, MI

5

Very Good Experience

Chris R. and Andrew H. arrived when they said they would, and got things unloaded quickly. Read More

5 Stars

Ann Arbor, MI

5

Excellent delivery experience

Devonte (spelling?) delivered and installed my dishwasher yesterday. He was plesant to deal with and quick about his job. Thank you! Read More

1 Stars

West Bloomfield, MI

1

HORRIBLE CUSTOMER SERVICE

Let me start by saying I'd give them a neagtive star if I could. I ordered a KitchenAid 3 months ago. Doors came in scratched and freezer door damaged. Replacement doors came in and freezer door had stainless steel peeling off on a section of the freezer door. ... Read More

5 Stars

Northville, MI

5

Excellent sales person

We recently purchased four appliances with a salesperson named Colin Stevens. He went above and beyond to satisfy us and explain everything to us, and when one of the appliances turned out to be defective he took care of having it swapped out for another one. He was... Read More

5 Stars

Ann Arbor, MI

5

Excellent service

Sales went smoothly, very efficient. Chris R and Andrew H did an excellent job of installing our upright freezer. They were very careful and efficient. Read More

5 Stars

Franklin, MI

5

Good fridge, startlingly good delivery over rocky path

Chris R and Bill did a remarkable delivery of a new fridge - Our house access has what might be called a Japanese stone path with large rocks as steps. (We have and use a fold-able ramp to get heavy stuff into the house.) Before we could offer our ramp to them,... Read More

5 Stars

Wixom, MI

5

Great experience

Corey Craig and Phil Were so helpful on time and very professional. They are a great team. Thank you both again. Read More

5 Stars

Plymouth, MI

5

5 stars .............

Sales and service is excellent !! Read More

5 Stars

Dearborn, MI

5

Solved my problem within a week

Had an issue with my new dishwasher. Witbeck Manager worked with manufacturer to solve my problem and send me a new part within a week. Thanks for your time and effort. Read More

5 Stars

Caddo Gap, AR

5

A good company, and the price was right!

I bought a gas cook stove online from Big George's Home Appliance Mart, and it was a good experience! The price was right, and it arrived in good shape, and on time. The man I worked with at Big George's was very helpful, and easy to work with. Big George's is a... Read More

5 Stars

Dublin, OH

5

Big George's Home Appliance Mart is the place to get your appliances!

We used Big George's Home Appliance Mart three times. We had downsized an moved into a condo and we wanted to upgrade the appliances. We were looking for very high-end appliances and I found that at Big George's Home Appliance Mart. We bought all Bosch high-end... Read More

5 Stars

Ypsilanti, MI

5

Phil and Corey Craig did an excellent job of removing my old washer and dryer and installing the new ones. Insist on them if you have a similar job. They are pleasant and work carefully.

Today Phil and Corey Craig removed my old washer and dryer and installed my new stackable set. They are just great...so personable, competent, and respectful. My laundry room is small, but they managed without leaving a mark on the wall or water on the floor. I... Read More

5 Stars

Saline, MI

5

DeVonte did a great job installing our dishwasher on one of the hottest days of the year.

Devonte was very knowledgeable about the product. Read More

5 Stars

Ann Arbor, MI

5

Vacation Saved

This letter is to express our appreciation to Colin Stevens for going above and beyond. Several weeks ago we bought a 15 cu ft refrigerator to install in our RV. This past weekend while installing it, the refrigerator was damaged beyond repair. With only seven... Read More

5 Stars

Ann Arbor, MI

5

SALES AND DELIVERY PERSONNEL WERE TERRRRIFIC!

PHIL AND COREY WERE JUST GREAT! Read More

5 Stars

Commerce Township, MI

5

Outstanding!

We purchased all of our appliances from Witbeck Appliances and had a fantastic experience. Our sales people were helpful and knowledgable. We were directed to many options and ended up with just what we wanted and needed. The delivery process went perfectly... Read More

5 Stars

Milford, MI

5

Great Service and Delivery!

We bought our freezer a week ago in Ann Arbor. We knew exactly what we wanted and the fulfillment agent quickly processed our order. Today we had our freezer delivered by Phil and Corey and they took extreme care getting our old unit out of the basement and... Read More

5 Stars

Ann Arbor, MI

5

Washer/Dryer Delivery and Installation

Dietrick and Jermaine were professional and cheerful as they delivered and installed a new washer/dryer unit in my second floor condo. Delivery was within the allotted time frame and occurred without a problem. Read More