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Installation of dishwasher
New dishwasher installed today by Jerad and William. They were friendly, considerate of our wood floor, and knowledgeable. Installing the appliance was not easy but they were determined to make it work. Thank you.
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Great experience all around
Everything went so smooth from start to finish! Chase was very easy going and knowledgeable and helped me pick out the right washer and dryer set. The delivery was quick - within 3 days of ordering! The delivery guys were amazing as well. Zenon and Alonzo were...
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Excellent quality
Jeff was great to work with and even though our new refrigerator was delayed (manufacturing shortage) we have loved all of our appliances especially our under the counter ice machine. The ice machine was well worth the extra cost with our large growing family. It is...
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Very satisfied
Josh Miller did an amazing job helping me choose the perfect appliances for my new house. He was knowledgeable, patient, and provided excellent customer service. I'm really happy with my purchase!
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Home service call to repair front load washer and microwave repair
Thanks Carl
Paul and Shirli on Riverview A² mich.
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Professional and knowledgeable
We ordered a washer and a dryer. They were delivered quickly. Spencer and his coworker, Alex, installed the washer and dryer in a very professional manner.
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Excellent experience from sales through installation.
The salesman Mike Fournier was very helpful in working through the options for a new cooktop which had dimensional constrictions.
The team of Bill and Dan were highly skilled and personable in removing our dreadful old cooktop and hooking the new one.
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Perfect product with delivery perfection
We were looking for a very specific refrigerator. Big George’s had it! Burto made the sale painless and quick! Lastly, Zenon and Alonzo made a tricky delivery into a flawless experience. Professional service from beginning to end! Highly recommended!
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Practically Perfect!
We are embarking on a much-anticipated kitchen remodel, and trying to select all new appliances was a bit daunting. But Chris was very patient with my indecision and spent LOTS of time with us. There were a lot of 'apples to oranges' comparisons to make, but he...
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Bad experience with sales person
I bought all the kitchen appliances from west Bloomfield office. It’s been almost 2 month and I m still waiting for microwave. First fridge was in backlog…then microwave didn’t fit…then microwave had dent in it. Their service crew is amazing…no doubt. But their...
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Excellent Service will recommend to anyone looking for quality appliances
Big George has been the easiest and enjoyable place to shop for appliances. We started by switching out a stove, then on to the fridge and finally a washer and dryer. We did everything online and with Kevin's help this process was efficient and actually fun. We had...
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Buying and Installing Our Bosch Dishwasher
What a wonderful experience to quickly buy the Bosch dishwasher we wanted and then have it installed 3 days later. Paul was great to work with at the store. Our installers Brandon and Joey were wonderful. Not only did they remove our old dishwasher, Brandon...
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Kevin from the customer care team is an exceptional team member
I wanted your leadership team to know that Kevin Coe is an exceptional team member. All staff should model his lead based on the following interactions I had with him. He responded immediately to a problem we had with a damaged appliance. He contacted both his...
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Kitchenaid dishwasher
Colin at Big George's in Ann Arbor expedited our order and was very helpful.
Joey G. and Brandon S. arrived on time, removed the old dishwasher carefully to not damage the wood floors. Installation was great, they took several measurements and made sure everything...
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Great job!
I recently purchased a Beko refrigerator at Big George’s clearance center. It just arrived today and looks great!
Andrew H. and Alec E. did a very professional job of removing my old refrigerator and installing my new one. Thanks, guys for all the care you took to...
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New washer and dryer
They were great to work with. Domingo and Pedro are both great sales reps that I talked to. Aaron and Ryan were very professional when delivering and installing. I will go back there to do business, when I need to replace my other appliances also.
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Great work on installation at a new home in Brighton!
Jerad and William did a great job installing all appliances at a brand-new home in Brighton today. They were very efficient and very friendly.
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Jerad & William we have them 5 stars
These guys were professional, cleaned up afterwards; a true assets to Big Georges in Ann Arbor.
We have told our family and friends about the good experience.
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Removal and installation of double oven
Happy to say, I had a great experience with another purchase and installation! From our sales person (Brad Korican) who is kind, helpful and extremely knowledgeable...to the installers of our double ovens (Jerad and William) who were friendly, respectful and...
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Don’t buy the warranty
I am very disappointed that Big George’s does not take care of their customers and continues to sell warranties with Epic Protect. They advertise 24-7 coverage but this is not true. Our fridge stopped working and they said they couldn’t send anyone for 3 days. In...
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