Big George's Home Appliance Mart

Business Description:

Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!

Categories

appliance store
Request an appointment

Reviews

1 Stars

Plymouth, MI

1

Control 4 continuous follow up

Products are great. Programming can be challenging. Each request for Control 4 Products or Services takes 3 requests to get replies. I was ordering 6 switches with part numbers. Several month process. When it was time to come identify the switches I had... Read More

5 Stars

Tecumseh , MI

5

Excellent!!!!

Big George’s is the best! I had Avery hard fit to find, they had it! The personnel that helped me was excellent, I think his name was Ryan. They let you shop but always come back to you. He made my experience great. Then delivery day came and Big Dave and Rob... Read More

5 Stars

Beverly 3, MI

5

After waiting almost a year for our Viking refrigerator with another appliance competitor only to have them deliver it detective after multiple attempts...we decided to switch to Witbeck/Big George's to do the job right the first time.

The team at Witbeck/ Big George's came through with flying colors. Starting with excellent communication via email & text to having the delivery team(David Spencley & Senque Dickenson) and enstall team(Paul Vogle & Zach Krupski) arriving together for seamless... Read More

5 Stars

Pinckey, MI

5

The best delivery ever!

David Spencer & Q Dickerson were efficient, polite and careful. It was a great delivery! Read More

5 Stars

Howell, MI

5

They’re the best!!

We have never dealt with an appliance/home store more geared toward customer satisfaction- the only store willing to hold our order over 90 days, till we moved into our new home. Lowe’s and Home Depot couldn’t touch their prices and willingness to work with us. ... Read More

5 Stars

Brighton, MI

5

Great Delivery Experience

Rob and Austin delivered my new Beko refrigerator yesterday. They kept me updated on their estimated arrival via text messages and phone calls. They were courteous, very careful moving the old and new refrig, and helpful with any questions I had. Thanks guys ! Read More

4 Stars

Ann Arbor, MI

4

The Install Team was Great!

We ordered a dishwasher. The first one was out of stock, but they helped us find a comparable one that was in stock. The install crew of Brian & Jhon were great. They were in and out in just over 30 minutes. Thanks! Read More

5 Stars

Ann Arbor, MI

5

Great service!

We have purchased many appliances from Big Georg’e over the years. Big George’s came yesterday to adjust an installation that they did early last year. They fixed the problem quickly and even came early. There was no charge! They are superb! Read More

5 Stars

Ann Arbor, MI

5

Excellent Service, Both Sales & Delivery

We were very impressed with our salesperson, Paul, who helped us find the washing machine that fit our needs. He understood that we needed quick delivery since our machine had been non-functional for almost two weeks. He was great at steering my wife and me to... Read More

5 Stars

Macomb, MI

5

SPOKE WITH TOM AND JOSEPH (6/03/21, 6/04/21)

Very knowledgeable sales people, Tom and Joseph. I inquired about availability of 23/23.2 cu.ft Whirlpool or GE side-by-side refrigerator. These men have the customer's interest totally at heart; it is vividly apparent that they want you to get the best possible... Read More

5 Stars

Plymouth, MI

5

Delivery of frig

Dave & Garrett delivered & installed new frig. Knowledgeable & courteous! A very positive experience! Mike Janz Read More

1 Stars

Bloomfield Twp, MI

1

It starts well - but then falls apart completely

Purchased fridge and dishwasher. Full price to get quick delivery. Fridge install went fine. Dishwasher install took hours. Finally finished - only to find they’d forgotten to reconnect the garbage disposal fully. Team hadn’t been gone more than 20 minutes. Called... Read More

1 Stars

Novi, MI

1

Rating would be zero

Dealing with Big George's for warranty repair on my 2 year old washing machine has been the worse experience I have ever had with a company. I have been trying to get my washing machine fixed for 8 days. After waiting yesterday for 9 hours for a scheduled visit... Read More

4 Stars

Ann Arbor, MI

4

Gas Stovetop Installation

Brian and Jhon did a wonderful job installing my new Wolf gas stovetop. Brian even gave me some invaluable tips on maintaining my older appliances. I very much appreciated their skills, professionalism and pleasant personalities. Read More

5 Stars

Plymouth, MI

5

Installation of Double Oven

Had a double oven installed and the installers Brian and Jhon were great. They were very professional and nice and my oven looks great. Thank you both so much. Read More

1 Stars

Southfield, MI

1

Can not be trusted what comes out of their mouths.

Could not made it easier walk in pick the appliance and paid half. Then the lies started. They pick a delivery date and did not tell me. Called changed the date. Then the sales person I work with called and said a date could not be made till paid in full. The person... Read More

5 Stars

West Bloomfield, MI

5

Great Team @ Witbeck!

All the folks at Witbeck did an outstanding job, from our sales person (Christina) to the installation crew (Jayden & Chris and a couple of other dudes who didn't provide their names). They did all they do in spite of this COVID-19 pandemic, which is really a... Read More

5 Stars

Ann Arbor, MI

5

White Glove treatment well worth it!

During the pandemic, appliances, especially fridges became an impossible commodity to secure. Big George's was upfront and honest that if may take 2 to 4 months from our order date to receive the fridge we wanted. We ended up buying both a fridge and new stove. ... Read More

1 Stars

Saline, MI

1

Very Disappointed

My sister and I went to Big George's on my recommendation, to look for a complete kitchen package for my sister. We were told someone would help us shortly. Even though there were guys sitting around everywhere, we waited and waited and no one came. Then we were... Read More

1 Stars

Petoskey, MI

1

Customer service

Over the past 40 years of recommending family and friends to purchase from BG,also a family member had worked there for 20 plus years.In my conversation about telling someone that I referred to BG,that they would come and pick up the installed appliances and she can... Read More