Great Team @ Witbeck!
All the folks at Witbeck did an outstanding job, from our sales person (Christina) to the installation crew (Jayden & Chris and a couple of other dudes who didn't provide their names). They did all they do in spite of this COVID-19 pandemic, which is really a... Read More
White Glove treatment well worth it!
During the pandemic, appliances, especially fridges became an impossible commodity to secure. Big George's was upfront and honest that if may take 2 to 4 months from our order date to receive the fridge we wanted. We ended up buying both a fridge and new stove. ... Read More
Very Disappointed
My sister and I went to Big George's on my recommendation, to look for a complete kitchen package for my sister. We were told someone would help us shortly. Even though there were guys sitting around everywhere, we waited and waited and no one came. Then we were... Read More
Customer service
Over the past 40 years of recommending family and friends to purchase from BG,also a family member had worked there for 20 plus years.In my conversation about telling someone that I referred to BG,that they would come and pick up the installed appliances and she can... Read More
Tim & Zach Installers
Tim and Zach arrived at the scheduled time, were courteous and efficient, which resulted in a smooth and uneventful installation of our downdraft range. Read More
Great experience!
Berto was wonderful in helping me find the right appliances, and the delivery people were EARLY, courteous, and helpful. Would definitely order from them again. Read More
Excellent Job!
Kevin, our salesperson, kept us posted throughout the process and made sure he kept an eye on progress. Brian & Dan, the installation crew, did a great job & were incredibly knowledgeable. Dan & Brian arrived on time and finished the job in short order & above my... Read More
Saved us from potential disaster
Tim and DeVante came to install a new stove and dishwasher. While removing our older dishwasher (which wasn’t even that old - and was not from Big George’s), they discovered burned wires and electrical components behind the front panel. We had no idea that our... Read More
Installation of gas line and installed new stove
I would highly recommend Big George's for all of your appliance needs. We purchased a new Gas Stove from George's, however we needed to convert from electric to a gas. Tim and Chris were outstanding and friendly with their onsite installation of gas and range. Read More
Great service!!
Customer service was excellent. I would definitely recommend Big George's. Rodney and partner was courteous and quick. Read More
Excellent delivery service
Delivery guys named David C. and Derek. Delivered an unboxed appliance safely at late hours. They are hardworking, good at their jobs, personable and friendly. The represent Big Georges well. Read More
great delivery service
derek and jermaine did a great job today delivering our refrigerator- they had to bring it down several steps to our basement and did it safely and efficiently. thank you! Read More
Great delivery experience
Derek and Mike delivered our new washing machine today. They were friendly, efficient and offered helpful advice. Read More
Witbeck's-- West Bloomfield; Poor after sales service
Received stove with a bent burner knob. The movers didn't want to touch it as it's a gas stove and bending it back may cause a gas leak. They opened a service call and the service tech said that it would need to be replaced. That was nearly 8 weeks ago. This is... Read More
Stove repair help
We experienced a power outage that "fried" the main control panel on our Bosch dual-fuel range. The gas burners worked OK but the electric oven could not be used and none of the controls on the panel worked. We contacted Big George's repair department and Dragan... Read More
Worst Experience Ever!!!!!
Please do not do business with this company! Purchased over $7,000 in appliances and had way too many issues to write about. Broken stove top, wrong dishwasher and dryer. After 4 texts for delivery and 4 emails saying my dryer wasn’t being delivered, and many... Read More
My appliances were purchased at the w. bloomfield store.
Thanks to Kathleen Kennedy my sales associate. She was very informed and helpful, making for a pleasant shopping experience. The new washer and dryer were delivered on schedule. The delivery and installation guys, Joe S and Rodney S. were very professional and... Read More
Great variety of products, helpful sales staff + great delivery staff!
We purchased all new appliances (GE Profile induction stove + Microwave, Bosch Dishwasher, and LG Fridge/Freezer) on October 12 from Patrick Meyer. We were warned that many appliances are on back order so we were prepared to be patient. We just received our last... Read More
Brian & Leon were great!
Our delivery & installation guys (Brian & Leon) today were fantastic. We ordered a dishwasher online this summer from Kevin but the color we wanted to as the available. Since we ordered it for a new house we built, Kevin offered to send us a temporary dishwasher in... Read More
Great customer service
Most wonderful sales staff. First, each employee we encountered made us feel so welcomed and that they really where happy we came in. Unlike the big box stores whose employees were upset you where even in their stores shopping. Thank you for the employees who were... Read More
