First class products and service
We couldn't have picked a better store. And we did research them. Big Georges is the benchmark. Our product expert, Kevin Renaud, was extremely knowledgeable. And we never felt we were being steered toward any particular brand. He listened to what we needed and told... Read More
Great Sales and Service
Have had washer and dryer and refrigerator from Witbeck. Sales (TOM) and refrigerator installation (Denzel C and Robert BF) Everything went smoothly, Tom is excellent at sales and especially follow-through. Installers did a fabulous job in tight quarters. ... Read More
Very Positive Experience
We recently relocated to the Ann Arbor area and we needed a new washer and dryer. We were referred to the Ann Arbor store by our son in law. Brad was our salesman and he went over and above to help us. Because it was a long distance move and we were... Read More
best all round
Delivery team William and Joe were the best. Extremely careful and very polite Steve Hurley was helpful and knowledgeable about product Read More
Horrible sales and service
Ordered 3 appliances December 7 had to pay in full. $6,000.00 Delivery date was February 3- microwave only. Not told about this. My appliances finally come October 22 only because I changed by stove order because I would still be waiting for a flat top Kitchen... Read More
Kevin R. is AWESOME, and very professional. Thx Kevin for the great service
Kevin provided a very balanced, honest insight into a washing machine. It was fact-based and provided the key features & benefits of a wide range of manufacturers & their product. I bought one and will return for additional appliances as needed. Dalton Read More
Great Service
Dave S and Derek B delivered and installed our new washer today. They were polite, friendly, and professional! We were very happy with their service! Read More
Great Customer Service! F
We had amazing service from our sales person Brad Korican, picking all our appliances for kitchen remodel, to a great delivery & installation team, to fantastic customer service! The Ann Arbor store rocks!! When had trouble with an appliance, that had to be... Read More
Outstanding Service
Bartholomew was here to fix a kink in a hose in a dishwasher that had been installed two weeks ago. He quickly fixed the problem and then rechecked everything to make sure there were no more problems. Bartholomew was thorough, efficient, and a delight to have in... Read More
Excellent friendly service
Just had an excellent experience with Big George’s installer, Bartholomew, for my brand new dishwasher. He was on time, alerted me before hand of his arrival, and is a pro with the removal and installation process. What a friendly and professional experience. Read More
Outstanding
The whole experience doing business with them was outstanding. From our salesperson Casey to the delivery guys Rodney and Bill. Read More
New dryer - take 2!
Today I had my 2nd new dryer delivered. The first one (several weeks ago) did not work when hooked up and today I got an electric instead of a gas dryer. (The electric one was in a box marked gas dryer!) So I'm still waiting! Fortunately my old dryer still... Read More
Dave S & Derek B did a great job with delivery & setup of my new appliances!
Dave S & Derek B did a great job with delivery & setup of my new appliances! Friendly Excellent service. Will shop at Big Georges again. Read More
Perfect no-hassle delivery!
Q and Alan (sp?) were top-notch: professional, super friendly and perfectly efficient. Will gladly shop Big George's the next time we need a new appliance! Read More
Service Call TOTAL SUCCESS!
I had standing water in my Fisher/Paykel Dishwasher. I made an appointment with Big George's Service Technician and Guru, Dragon. He was brilliant! He is a master diagnostician. He realized that my builder did not install the dishwasher properly. He fixed it... Read More
Bought from Big George's. Fridge keeps breaking. No fridge for months.
My 85 year old parents bought a Frigidaire refrigerator at Big George's. It broke after a few months. After weeks of back and forth, Frigidaire replace it. The new refrigerator broke again, at about the same amount of time the first one broke. Big George's... Read More
Big George Delivery
Thank you for such great service in delivery of our stove. Those delivery guys (Phil and Jermaine) were very professional and polite. When entering our home they introduced themselves and got busy to install our stove. Removed couple doors, set the stove with... Read More
Wonderful staff
I was very pleased with my total experience with your staff. My salesman Mark was very knowledgeable an kind. The delivery men Q. Dickerson and Matt H. were very nice young men. They had me smiling the entire time they were at my house. I need a stove and... Read More
Delivery & Installation
I received excellent service from Jermaine and Phil. Both gentleman were pleasant, and the worked efficiently and quickly. My delivery arrived on time and was installed correctly. They took their time to ensure the water lines for the dishwasher and refrigerator... Read More
Great Product
Even with the delays during this unprecedented time, we received our product and so impressed.. Always love buying from family owned businesses. Read More
