great customer service.
Collin was a great and patient sales person and Thoma and Mike did an excellent job of installing all the appliances. Everyone was polite and professional.
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Business Description:
Big George's is an Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Smart Home Technology & BBQ Grills!
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appliance store
Service
Will Recommend
Total Experience
Love Witbeck
I am very pleased with my purchase and Witbeck’s overall assistance getting through a couple complications. My special thanks to service team Dan and Randal who came to address a hiccup which occurred during delivery. They identified the cause of the problem and...
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Great people, great service...
We had to replace a 20-year-old dishwasher and went to Whitbeck as we do for all of our appliances. The service from a sales standpoint was outstanding as was the installation that Paul completed yesterday. Everything was well organized, communicated effectively and...
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Berto is the best!
Berto at the Clearance Center helped me tremendously! An order for a range at a different store fell through because an estimate of availabilty could not be offered & I needed a range now! I was very disappointed but Berto came through & a range was ordered &...
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Great experience
I had my Sub Zero refrigerator delivered and installed today. The installers, Joey and Daniel, were fantastic. They were polite and professional. The whole process was done very well. I love my new refrigerator. The only issue I had with the purchasing the...
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new washer & dryer
thanks Big George. on Monday morning your sales guy, Mark Carrier, took care of my order. Two days later, Jermaine and Adam showed up and made the installation. they did a good job. thanks.
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Very pleased with the delivery.
Adam and Jermaine were very courteous and took preventative measures to not damage my wooden floor.
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We received excellent service
The service was great, and Andrew and Juan installed our new washer and dryer today. They did a wonderful job. Thank you.
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Wonderful business to work with.
Spence and Eli delivered my appliances today. They were both respectful, efficient, and polite. They put down cardboard to protect my wood floors. Nowadays you don't see that very often.
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Fast, Friendly and Efficent
Last week Bill and Dan delivered and installed our new gas stove. These gentlemen were courteous and professional in all tasks! Ever mindful not to scratch our oak floor, Bill and Dan got the job done without any damage to our home. Actual stove/oven connections...
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Above and beyond!
Tim and Mike had our new washer and dryer up and running in no time! They were efficient, friendly and professional. They even asked if we were having any issues with other appliances for which they offered simple solutions.
Nice to know customer service still...
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Terrible experience
Three weeks ago, a year and a half old GE refrigerator, took a dump. The freezer stopped working and ruined. All of our frozen goods contacted epic protect right away, and they gave us appointment in four days to which we had to stay at home the whole day until they...
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Great delivery & service!
This was superior service. We'd forgotten it could be done this well. They were quick, courteous, and truly wanted to make sure it was perfect. And they checked our other appliances!
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Jermaine and Jason did amazing!
These guys worked fast and got the job done with no problems helped me out big time! Great place to get your appliances!!
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Perfectly happy - 5+ stars
We were extremely satisfied by our experience at Ann Arbor Big George’s when purchasing our Electrolux Washer and Dryer. Our salesperson Chase Benjamin was knowledgeable, friendly and demonstrated the upmost attention to customer service. The delivery guys were...
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GE Profile Double Oven Delivered
One of our double ovens quit working on Thanksgiving last year.
We went to Big George's on Friday after Thanksgiving. Our salesperson Chris was extremely knowledgeable and patience.
The ovens were delivered today and the delivery team did a marvelous job. ...
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Above and Beyond Delivery to University of Michigan
The department ordered a new 4C for use in a lab setting. The older 4C was to be moved out to another lab prior to delivery. (this did not happen as planned)
The delivery team (Zack and Eli) unloaded the new 4C, walked a maze of halls to get it to the lab, only to...
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Jhon P. installed my new microwave. Quick and courteous! Cleaned up all the installation debris and did a great job! Thanks!
Jhon did a great job checking and double checking any measurements and had me back in business in short work. No muss no fuss! On time, professional and courteous.
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Dishwasher Install
Had a new dishwasher installed today. William and Jerad were the technicians who installed the dishwasher. They were professional and answered all my questions. I am pleased with Big George's service at the time of purchase and the install. Thank you.
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Two service Men were a 5
First full day with Frig Wife wants to talk to Dave (sales) Couple Questions Concern Hope not
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