Poor customer service
Received a new defective appliance on delivery. Store manager did not return call, so had to go into store. Manager was useless, claiming he could not (would not) reach his warehouse which is located a short distance from the store. Refused to accommodate delivery... Read More
Excellent!
Just purchased an Electrolux washer from Shawn. Absolute wonderful service throughout my experience! The delivery/install went seamless as well. Thank you for having such a great team! Read More
Speed Queen Washer
Phill and Lawrence Did fine job of carefully bringing wash machine in the house and installing. Read More
General Electric Refrigerator
Joseph Mate was my salesperson at the West Bloomfield store. Excellent customer service. He was very patient and accommodating, as well as, a positive attitude. On the day of my GE Refrigerator delivery, Steve and Phil provided excellent service. They remove my... Read More
Fridage Delievered 11/21/2019
I had a great experience with the delivery process. The two Gents where so efficient. They reached out to me for when they will be dropping the fridge off 30 min. Then they sent me another update 15minutes away! they where there 15minutes on the Dot! picked my old... Read More
Excellent sales experience and delivery of refrigerator
Our experience with Brad Campbell in sales was very helpful and honest. He laid out the choices and helped us select the refrigerator that best suited our needs. The delivery of the refrigerator was by Jermaine abd Andrew H. They both went to extra miles needed... Read More
Robert and Dietrick were wonderful! Organized, friendly, knowledgeable, careful and safe with maneuvering getting old appliance out and the new one in
See above and Robert, Dietrick, & I worked together to make the whole transaction a positive one. From going to the store to getting the new appliance was great. Greatest experience I have ever had getting an old appliance out and a new one in. Just Wonderful! Read More
Excellent delivery service
I would like to compliment Dan and Dave for the excellent service (delivery & installation) provided to us! We are highly pleased with the professional manner in which both of them were efficient. You have definitely gained a long-time customer who will refer... Read More
Overall good experience
Easy to work with and Dietrick and Robert did a great job on delivery and installation . Read More
Great Sales ans Installation Service
Jeff was a very knowledgeable and helpful sales person. The crew that delivered and installed our 48" built-in refrigerator on October 10 were great -- very careful, neat and professional. Very pleased. Read More
Customer Experience was horrible in Ann Arbor
Very bad customer service. I placed an order for fireplace flint After four weeks I still don’t have them. Not delivered with other order, went to store not there said they would get from warehouse and put in my mailbox. Not delivered...called the store and was... Read More
Very Good Experience
Chris R. and Andrew H. arrived when they said they would, and got things unloaded quickly. Read More
Excellent delivery experience
Devonte (spelling?) delivered and installed my dishwasher yesterday. He was plesant to deal with and quick about his job. Thank you! Read More
HORRIBLE CUSTOMER SERVICE
Let me start by saying I'd give them a neagtive star if I could. I ordered a KitchenAid 3 months ago. Doors came in scratched and freezer door damaged. Replacement doors came in and freezer door had stainless steel peeling off on a section of the freezer door. ... Read More
Excellent sales person
We recently purchased four appliances with a salesperson named Colin Stevens. He went above and beyond to satisfy us and explain everything to us, and when one of the appliances turned out to be defective he took care of having it swapped out for another one. He was... Read More
Excellent service
Sales went smoothly, very efficient. Chris R and Andrew H did an excellent job of installing our upright freezer. They were very careful and efficient. Read More
Good fridge, startlingly good delivery over rocky path
Chris R and Bill did a remarkable delivery of a new fridge - Our house access has what might be called a Japanese stone path with large rocks as steps. (We have and use a fold-able ramp to get heavy stuff into the house.) Before we could offer our ramp to them,... Read More
Great experience
Corey Craig and Phil Were so helpful on time and very professional. They are a great team. Thank you both again. Read More
5 stars .............
Sales and service is excellent !! Read More
Solved my problem within a week
Had an issue with my new dishwasher. Witbeck Manager worked with manufacturer to solve my problem and send me a new part within a week. Thanks for your time and effort. Read More
