Our Highest Recommendation!
Cheryl O’Brien, our sales person, was terrific throughout our entire buying experience. We purchased appliances for our new-build home. Cheryl hung in there with us thru build delays, virus complications, etc. It’s hard to overstate how appreciative we are of her... Read More
Speed Queen Washer and Dryer
Bryan the salesperson was great to work with in the West Bloomfield store. Also the installation team of Allan and Zach did a great job of installing our washer and dryer machines!!! Read More
Outstanding service!
This was my first purchase from Big George’s. I had called all over looking for a chest freezer (Even out of state!). Big George’s was the only place that offered to put me on a list for when the next shipment arrived. Kevin gave me an estimated date and sent me an... Read More
Gas Line & stove installation
Tim & Brian did a great job installing a new gas line for the stove we purchased at Big George's Appliance Store. Tim discovered a gas line unknown to us that helped reduce moving many ceiling tiles and disrupting our living space. They made sure all the ceiling... Read More
Had a very good experience with the installation of our refrigerator.
Had a very good experience with the installation of our built in subzero refrigerator. Tim and Brian were very friendly and made sure we understood how the new refrigerator worked. It was a difficult job to get the old unit out and the new one in but they got it... Read More
Amazing customer service obtaining a freezer!
Kevin and the crew at Big George's in Ann Arbor gave us amazing customer service obtaining a much needed freezer during the pandemic. We are delighted with the freezer and very happy with the purchase. Kevin went out of his way to help make me a satisfied customer.... Read More
Big George Delivers!
Total satisfaction with expertise, services, price. Robert the installer did a fantastic job with my new dishwasher. Thanks also to Carl in the audio/video department with very helpful and informative advice on a new TV. Will gladly consider you for all future... Read More
Delivery and take away clothes washing machine
Aaron W. and Derek were considerate and knowledgeable about our new washing machine. A good clean delivery and installation. Read More
installed a double oven. Difficult installation
Tim and Brian worked quickly and overcame some difficulties in installing our double oven. They did an excellent job. I highly recommend Big Georges and Tim and Brian. Read More
Fridge and Microwave
Logan was our salesman and he has been fantastic! We just received our new microwave today. Justin was so efficient! He called ahead, thirty minutes out, arrived earlier than the scheduled appointment time and was finished removing and installing the new microwave... Read More
We prefer shopping local businesses
We just purchased a Speed Queen washer and dryer and found the salesman very knowledgeable and personal. Likewise the installers were conscientious about wearing masks and very attentive to details. Doug and Jean Read More
Outstanding sales and installation experience!
Having previously worked with Brad in purchasing a Maytag clothes washer and dryer, when needing a new dishwasher On Friday, I contacted him immediately. He found me a machine at a reasonable price and scheduled delivery for the following Wednesday. I received email... Read More
Will definitely recommend
After searching the entire mid-west, up to New York, all the big box stores and mom and pop shops. After 5 negative responses, on an upright freezer, Kevin got back with me in regards to an e-mail inquiry I made earlier. He actually didn't e-mail me, he called me... Read More
Very satisfied with the buying and installation experience
Kevin handled my purchase very professionally was quick to find the washer that I was looking for. He referred me to installers Fred and Carl who did a great job of getting the washer installed. Everyone went above and beyond to get me a new washer fast. Would... Read More
Amazing Customer Service and Product Knowledge
Our old dishwasher broke about a month into the COVID-19 "shutdown" order. My parents had ordered appliances from Big George's and had a good experience, so I went to their website (which was easily navigable and filled with information on various products),... Read More
Well done thank you
Big George's is the best!! They managed to get two elderly people a washing machine during the stay at home order. A big shout out to Kevin who made all this possible. Thank you Big George's. Read More
Great experience purchasing appliances
This was our first experience doing business with Big George's and we were very impressed with the entire process. The showroom contained a large selection from which to pick out our four appliances and Chad answered all of our questions. All of the items were... Read More
Poor service on fixing damaged door
My church received delivery of a commercial freezer over 2 months ago. Unfortunately the door was damaged during shipment. We have been trying to get this replaced (the door or the freezer). but all we get from Big George is a runaround. Neither Big George or... Read More
Service department
Our service with Phil and Corey was so smooth. They really respect you and your home. They understood everything we needed. Thanks guys! Tracy Read More
Great delivery experience
Double shout out to Phil and Corey!! They were very nice, professional and accommodating. They had a humdinger of a time getting my giant fridge through my tiny doorways without complaining! They deserve a raise for the time and patience they exhibited. Thank... Read More
