Big George's Home Appliance Mart

Business Description:

Big George's is a Ann Arbor family-owned business since 1959, providing our customers with a wide selection of Home Appliances, Home Theater, Mattresses & Grills!

Categories

appliance store
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Reviews

5 Stars

Pinckney, MI

5

Speed Queen Washer

Phill and Lawrence Did fine job of carefully bringing wash machine in the house and installing. Read More

5 Stars

Southfield, MI

5

General Electric Refrigerator

Joseph Mate was my salesperson at the West Bloomfield store. Excellent customer service. He was very patient and accommodating, as well as, a positive attitude. On the day of my GE Refrigerator delivery, Steve and Phil provided excellent service. They remove my... Read More

5 Stars

Ann Arbor, MI

5

Fridage Delievered 11/21/2019

I had a great experience with the delivery process. The two Gents where so efficient. They reached out to me for when they will be dropping the fridge off 30 min. Then they sent me another update 15minutes away! they where there 15minutes on the Dot! picked my old... Read More

5 Stars

Ann Arbor, MI

5

Excellent sales experience and delivery of refrigerator

Our experience with Brad Campbell in sales was very helpful and honest. He laid out the choices and helped us select the refrigerator that best suited our needs. The delivery of the refrigerator was by Jermaine abd Andrew H. They both went to extra miles needed... Read More

5 Stars

Ann Arbor, MI

5

Robert and Dietrick were wonderful! Organized, friendly, knowledgeable, careful and safe with maneuvering getting old appliance out and the new one in

See above and Robert, Dietrick, & I worked together to make the whole transaction a positive one. From going to the store to getting the new appliance was great. Greatest experience I have ever had getting an old appliance out and a new one in. Just Wonderful! Read More

5 Stars

Commerce Township, MI

5

Excellent delivery service

I would like to compliment Dan and Dave for the excellent service (delivery & installation) provided to us! We are highly pleased with the professional manner in which both of them were efficient. You have definitely gained a long-time customer who will refer... Read More

5 Stars

Novi, MI

5

Overall good experience

Easy to work with and Dietrick and Robert did a great job on delivery and installation . Read More

5 Stars

South Lyon, MI

5

Great Sales ans Installation Service

Jeff was a very knowledgeable and helpful sales person. The crew that delivered and installed our 48" built-in refrigerator on October 10 were great -- very careful, neat and professional. Very pleased. Read More

1 Stars

Ann Arbor, MI

1

Customer Experience was horrible in Ann Arbor

Very bad customer service. I placed an order for fireplace flint After four weeks I still don’t have them. Not delivered with other order, went to store not there said they would get from warehouse and put in my mailbox. Not delivered...called the store and was... Read More

5 Stars

Lansing, MI

5

Very Good Experience

Chris R. and Andrew H. arrived when they said they would, and got things unloaded quickly. Read More

5 Stars

Ann Arbor, MI

5

Excellent delivery experience

Devonte (spelling?) delivered and installed my dishwasher yesterday. He was plesant to deal with and quick about his job. Thank you! Read More

1 Stars

West Bloomfield, MI

1

HORRIBLE CUSTOMER SERVICE

Let me start by saying I'd give them a neagtive star if I could. I ordered a KitchenAid 3 months ago. Doors came in scratched and freezer door damaged. Replacement doors came in and freezer door had stainless steel peeling off on a section of the freezer door. ... Read More

5 Stars

Northville, MI

5

Excellent sales person

We recently purchased four appliances with a salesperson named Colin Stevens. He went above and beyond to satisfy us and explain everything to us, and when one of the appliances turned out to be defective he took care of having it swapped out for another one. He was... Read More

5 Stars

Ann Arbor, MI

5

Excellent service

Sales went smoothly, very efficient. Chris R and Andrew H did an excellent job of installing our upright freezer. They were very careful and efficient. Read More

5 Stars

Franklin, MI

5

Good fridge, startlingly good delivery over rocky path

Chris R and Bill did a remarkable delivery of a new fridge - Our house access has what might be called a Japanese stone path with large rocks as steps. (We have and use a fold-able ramp to get heavy stuff into the house.) Before we could offer our ramp to them,... Read More

5 Stars

Wixom, MI

5

Great experience

Corey Craig and Phil Were so helpful on time and very professional. They are a great team. Thank you both again. Read More

5 Stars

Plymouth, MI

5

5 stars .............

Sales and service is excellent !! Read More

5 Stars

Dearborn, MI

5

Solved my problem within a week

Had an issue with my new dishwasher. Witbeck Manager worked with manufacturer to solve my problem and send me a new part within a week. Thanks for your time and effort. Read More

5 Stars

Caddo Gap, AR

5

A good company, and the price was right!

I bought a gas cook stove online from Big George's Home Appliance Mart, and it was a good experience! The price was right, and it arrived in good shape, and on time. The man I worked with at Big George's was very helpful, and easy to work with. Big George's is a... Read More

5 Stars

Dublin, OH

5

Big George's Home Appliance Mart is the place to get your appliances!

We used Big George's Home Appliance Mart three times. We had downsized an moved into a condo and we wanted to upgrade the appliances. We were looking for very high-end appliances and I found that at Big George's Home Appliance Mart. We bought all Bosch high-end... Read More