Bad customer treatment
I was told that we could use a certificate we got for September 2024 by my travel agent, and when I was trying to discuss this with the agency’s rep to set up the reservation, the lady on the phone kept cutting me off was very rude to me saying that the travel agent...
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Sent check back for mis spelling 2 months later still no check and the staff is very rude and unprofessional
Hello to whom this may concern I received a check several months ago of My $50.00 refund My name on the check was misspelled I did not attempt to cash it as the lady advised when I called in to informed y'all of the incorrect spelling so I mailed the check back in...
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DONT waste a dime of your money...
This promotional travel company is garbage. There is NOTHING free about doing business with them and they rely on people not following up and loosing their fees. SO when a consumer actually does follow up and trys to claim the voucher that was given to them its a...
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I DO NOT RECOMMEND THEM AT ALL
Booked a vacation with them and a week before vacation the fees and what they promessed changed.I informed them I do not accept the changes and was not given all my money back . Charged fees for cancelling. Taking it to lawyers .
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Full service Florida travel agency.
This summer I took my first vacation without my mom. I had never planned a vacation before. My roommate suggested this travel agent because she has used this agency in the past. I was very happy that I contacted them, they got the best cruise prices, and more...
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