Since implementing Customer Lobby, Mark Johnson Plumbing no longer needs to guess at the effectiveness of their customer outreach. They can clearly see their results in their Customer Lobby dashboard, including how much money came in from each individual outreach.
For every dollar they spend with Customer Lobby, Mark Johnson Plumbing now sees $90 come back to their business in revenue. In addition to saving money, they’re also saving time. Customer Lobby runs in the background, automatically reaching out to the segments of customers most likely to need repeat service. This gives the company’s employees time back to focus their efforts elsewhere.