Customer Lobby’s complete customer retention platform streamlined and automated marketing efforts for Cosmopolitan Carpet & Rug Cleaning.
Customer Lobby seamlessly integrates with Cosmopolitan’s invoicing system, QuickBooks, allowing them to automatically reach segments of customers likely to need repeat service with personalized postcards, emails, and review requests.
The reviews generated from Customer Lobby have also driven Cosmopolitan’s business forward. 70% of the phone calls they receive today come from people that have read their reviews online.