great service
Jamie and Mercedes were both friendly and helpful when they delivered our just-cleaned carpet. It's good to have confidence in the entire process!
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Business Description:
As the Carpet & Rug People®, we have been trusted to provide the highest quality carpet-rug cleaning and restoration service since 1952.
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Categories
carpet & upholstery cleaning
Total Experience
Will Recommend
Timeliness
Excellent cleaning & delivery
We recently had 3 Oriental rugs cleaned and 2 repaired. Both services were excellent. Jamie and Henry picked up & delivered the carpets and were outstanding! They were professional, personable and very helpful. They moved furniture necessary to remove the rugs and...
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Top Notch Company
This is a great company with even better people who understand how to be a customer-based enterprise. I have been impressed with every aspect of my interaction with Ayoub, and especially with the exceptional quality of their work. Thank you.
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Great company, excellent service
We have entrusted Ayoub Carpet with the cleaning and repair of our oriental carpets for many years. They have excellent people and systems and provide great service at a fair price. Thanks this time to a Carlos and his partner for an excellent delivery—as promised...
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My two rugs were picked-up in a timely manner. I was given an estimated cost to clean the rugs. The company sent an email including pictures of the rugs while being cleaned and commented on the condition of the rugs. It took a couple of weeks before the cleaning was completed. However, the rugs were returned and looked great. I also purchased a rug pad which was delivered with the rugs.
Rug cleaning service for my dining and living room rugs was timely, convenient, and professional. I have been consistently pleased with the quality of work. Also, the electronic billing process is very simple and easy.
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All positive experience
Our entire house has been done by Ayoub and they never fail us. They have an eye for Quality timeliness, and good service. I especially appreciate their staff. You can always have a friendly sales person like Fred, but they back it up with competent people who do...
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Great company and superb service.
This is an excellent, knowledgeable,professional company and their works proves it. Everyone I've spoken to or met with has exceeded my expectations for customer service. I'm recommending to all my friends.
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Ayoub Delivers Friendly Service, Too!
Carlos and his companion delivered our newly-cleaned carpet to us right on time as promised--and they rolled it out where we wanted it. In addition, they patiently moved our two couches, two chairs, and heavy coffee table back to the exact places we needed them!...
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The crew did a good job cleaning the carpets in our bedrooms.
The crew did a good job cleaning the carpets in our bedrooms in a timely and efficient manner.
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Overall, great experience!
I had never had my Pottery Barn rug cleaned! Was so glad to see an ad for Ayoub and decided to do it, before having company. The pick up of the rug and the delivery was smooth and on time, the workers professional and helpful. My rug looks great.!!! Very happy!...
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Wonderful!
As always, we are very pleased. Thank you!
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Excellent.
I sent you a rug my dog had thrown up bright yellow goo all over and it came back so much better than I could have imagined. Thank you. Will definitely recommend. Left reviews on google & yelp. If there’s somewhere else you’d like me to review, I’m more than happy...
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Great Service
Although the service started a little disappointingly beginning about an hour later than scheduled, the work itself was professional, completed in a timely fashion once started, and nearly invisible unless you know where to look. Stuart, the tech, was professional,...
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As always, excellent!
The cleaning, the repairs, the timely pick-up and delivery, the knowledgeable staff about their process and the understanding of the structure of the carpets were the best.
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Great service!
My carpets are clean again, and the service was outstanding!
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Small rug cleaning
I have brought in four rugs for cleaning and each time the customer service has been superb. They treat you like a good neighbor and the process is smooth and highly communicative. They even helped carry the rugs to the car on both occasions. I have already...
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Excellent experience
The quality of the cleaned carpets was notably much better this time than any previous cleanings. Perhaps you are using a different technique. Keep up the good work!
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Very pleased with the work. Highly recommend.
Our rug was recently cleaned by Ayoub In Chantilly. We are very happy with the work that was done. The rug looks like new. When the rug was returned to us we decided to move it from our family room to a bedroom. Jamie and Nelson were wonderful when we told them...
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You all were wonderful!
Neil and the other gentleman (maybe Cory, I’ve forgotten) were terrific and the rugs look great. Neil also took the time teach us so much about oriental rugs. It was a great experience. Thank you!
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excellent job and customer service
Thank you again
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