over priced service
We had a hold down for our battery put on. The part cost $13. The service to put this part on was $159 plus tax. It took the guy no more than 10 minutes to put the part on.
We were not told what the labor cost would be before they installed it. If we had known...
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Absolutely the worst
I'm at a loss for words attempting to explain just how bad they are. It's as if Trump owns the place. So lie,cheat and steal. Don't trust them,don't go there for an inspection whatever you do. Literally any other place is better.
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good folks and good service
Honest, efficient, and professional. Reasonable prices, quality service, and timely.
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Pleased with Service
Very pleased with the clean and courteous service
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Joe at Rockland VIP is Outstanding
Last Friday I had a problem with a small tire for the front of a commercial zero turn lawn mower I use to cut the 6 acre property of the Littlefield Baptist Church in Rockland Maine. I first had the tire looked at over to the tire Warehouse right across the street...
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VIP rockland
Great customer service
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Would definitely recommend!
Awesome shop, very helpful employees and everything’s done right!
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Joe,Alex,and the crew really took care of me.
I have two vehicles, car and truck, Both here in Rockland and the VIP in Farmingdale, Joe and Alex and the whole crew really helped me when I had problems on the road. Now I get all my service work done with VIP.
THANKS FOR GOOD SERVICE. Vince Mecca
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Good service
The stuff are very friendly, and the service is done quickly. I'll definitely come back. Thank you, guys.
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BAD VIP AUTO SHOP IN ROCKLAND, MAINE
I went in to VIP Auto in Rockland, Maine for an Inspection sticker and to have two license plate light bulbs replaced on Wednesday 28, 2019 because my dealer could not fit me in. One of the mechanics broke the plate light assembly but did not come right in to tell...
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Complete morons
Don’t risk your life by getting your car fixed by these idiots . Ithey have no clue what there doing I lost multiple lug nuts off car within the first few miles of leaving these idiots. If my kids would have got hurt i would be here to write this review . There...
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Creepy! will not recommend.
Brought my vehicle for an inspection after having set up an appointment. 40 waiting and no one tells you what’s going on. These guys are oblivious of customer service. Even with all the competition around them, they still suck!
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Rear Brakes
I was greeted by a very happy young woman named Robin and asked her about my rear brakes for my 2012 Acadia. She was very thorough on her explanation of what might be needed for repair. The car was brought in and sure enough, what she had said had to be done. I was...
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Oil change
My appointment was for 11:30. I arrived 10 minutes early and they took my car right in. I enjoyed a free cup of coffee and my car was ready to go in 30 minutes! Everyone was professional and efficient, and they even did the multi-point vehicle inspection. I...
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super customer service
they have friendly customer service and prompt and trustworthy work.
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Truck has been leaking oil and tire's click now, which they had never done before.
First noticed oil leaking from the filter. Now the truck won't start due to oil leaking on the ground wire on the block under the filter. Hopefully after reading trouble shooting on the internet and realizing the problem, the truck will start after i clean it. ...
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Great work!
Robin & the boys do great work! No matter the job!
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Do not give them you're business
Complete scam artists!!!! My wife went in this afternoon to get her oil changed and they told her that they WOULD NOT do a basic oil change on her car. They told her she had to pay the $60 to have a synthetic oil change done. My wife didn't know so she did it...
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exellent in every way
I have been to shops all over the USA for service." I drive an RV" and Have Never been treated better than by the staff at VIP in Rockland Maine. Fast, Knowledgeable and Very Friendly. Would I recommend them?.... You Bet! Fair price, good advice were Free as well...
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Scam Artists
I think they are criminals at VIP in Rockland. I took my car in to be inspected and they told me I did not pass, they had a long list of things that needed to be fixed before I would pass inspection all for a total of $997.63. The next day I took my car to Rockport...
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