Never hire!
Called for small shower faucet leak. Their plumber came out and wrestled a great deal to remove cap over valve, saying he was afraid he might break valve. He then told me he needed to cut off cap with saw and sent me out to buy replacement bonnet cap. When I...
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Over charged !!!!
Just replaced a shower valve and charged over $900 and stated 4 hours work, but actually spent at least 1.5 hours outdoor phone in the vehicle. I reported it to his manager on the employee behaviors, and asked for $200 cut, but they kept the same billing.
Never...
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over charge too much !!!!!
Just replaced a shower valve and charged over $900 and stated 4 hours work, but actually spent at least 1.5 hours outdoor phone in the vehicle. I reported it to his manager on the employee behaviors, and asked for $200 cut, but they kept the same billing.
Never...
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Excellent!
Excellent Staff and service, John replaced my zone valve with no problems, they can be tricky.. Made sure it worked properly. Very pleased thank you Hutzel!
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Misdiagnosed problem, ordered wrong parts, missed service call, failed (repeatedly) to call back despite promise -- 6 weeks without a shower and still no resolution
• Tom’s first in-home visit was on March 12 – the problem was diagnosed as needing a cartridge replacement
• On March 20, Tom came with the cartridge but then determined the handle was frozen and would need to be cut off, so he would have to order a new one
• On...
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Bad experience!
Overpriced and service rep installed wrong injection pump, not compatible with toilet system. Insurance claim over $7,000, due to water overflow and black mold. Nell at Hutzel offered no remedy, so will take them to Court. Same service with another plumber at lower...
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Overcharged
I called Hutzel to fix a leak in my plumbing stack in my basement. The guy came out and couldn't fix it, he had to come back with help the following week - he advised to save money for us to open the wall in our dining room so he could have access to the stack. We...
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good experience
I like these guys because they are professionals, they offer good responsive service and are courteous to boot! I recommend them to any one in need of their service.
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Professional
I've had two experiences with this company and it was the same technician both times. He has been very personable and professional.
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So speedy
It took a couple of calls to get ahold of them, but as it was Thanksgiving weekend, I suspect that is not the norm. Once I did, they came out very fast and very quickly fixed the problems I was having. I would recommend them to just about anyone who has problems...
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