Worst product, installation and customer relations
Wood was delivered and installed, in November, right off my terrace. The wood is giving me splinters and I cannot mop it without getting caught. The tiles do not line up. I had a private company, that evaluates floors, come to my house. The report and pictures...
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Nails in floor
After numerous phone calls and emails I finally received an email from Randy today saying they don't put nails back in the floor that they messed up in the first place. When I spoke to him on the phone he said he would get me a quote and that they never put nails in...
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Awful!
There is only 1 person at this store, Keith, who works with residential homes. I tried to get in touch with him for 3 days straight and could not get him on the phone and nobody else was able to help me in the entire store. Absolutely ridiculous! How does anybody...
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Better Than Any Other Carpet Service
I called Brother’s Carpet when I wanted to update all of the floor carpets in my home. They came out to my house with countless different carpet samples so that I could pick which ones I liked and measured my rooms so that they could give me an estimate. They were...
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