Bait and switch
My daughter found a car on their web site and was told over the phone they could work with her down payment and monthly payment that she needed. When we got there in the evening with 2 toddlers they told us they couldn't do it but could get her in a much more...
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Very high pressure
Went in for trade in and had their sales team pressure me and my then pregnant wife into a trade in. Salesman even threatened to strangle me. Save yourself the trouble and go somewhere else they arent worth it
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Love dr phil
He will take care of you and your family.
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Grant Conrad has always given us the beat deals, always fair and honest.
I love Toper Kia! I have purchased 4 vehicles from them in the last year alone! Always fair and courteous. Great service! Grant Conrad has always taken great care of us. Thanks Grant!!
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Love my New car
Jason Brust was the best! So Happy ??
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jason brust
it was good the best
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Salesman needs training on what’s legal to say
Since when is it legal for a salesman to post your finance information online on social media? That’s exactly what our salesman did. Not only that but he lied about basically everything from the git go just to get us to come to the dealership. From trade in value to...
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Jaysen Maxie did a fantastic job helping us find the right car for my family
Jason Maxi worked hard all day to make sure that we were happy with what we've got and I appreciate it every minute of it
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It was an experience
Shane Reeves always helps me . he is an excellent salesman . I appreciate his knowledge .
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high pressure sales
Sales of additional products like extended warranty, paint protection,
etc. were more important than selling the car due to the higher commission. Shades of credit life sales to young customers. Even called in the sales manager to increase the pressure. I then...
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Awesome customer service
Shane Reeves and Josh Stiffler are really awesome to work with to get your next ride. Come on in and check them out.
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Came in for a test drive.
Sales man was great and knew the vehicle very well. Great vehicles on lot.
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Terrible car buying experience
I helped my son buy a vehicle at Kia and I have never in my 70 years had such a terrible car buying experience I felt I was lied to at every turn I would never recommend them nor will I ever do business with them again
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Horrible business practices
1. You cant see prices online without filling out information so someone can call you and pressure you in " Come on down "
2. Walk on the lot tell the salesman what you can afford, then have you looking at items twice that price, yet won't tell you how much it is...
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Home of pressure sales
Went in to look for a car, told salesman exactly price range, no pricing on anything went in to look at the numbers, and before you know it 3 hard hits on the credit reports, a car way out of the price range stated at the beginning.
I went somewhere else and bought...
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Warrenty work done with a smile
In June of 2008 we purchased a new KIA Sedona van from the Roper dealership in Joplin. I have to say that their sales staff was very courteous and did not pressure us when we were looking for a new vehicle.
About five months after we had the Sedona it developed...
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