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We are extremely satisfied.
I want to compliment your company for its efficiency and quality service I received today. I was experiencing difficulties with my home's thermostat and I could not figure out how to resolve my problem. Fortunately, once I contacted your company, the troubleshooting...
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Excellent service and quality products
I couldn't be more pleased with the service I received from Desert Comfort. Doug was completely up front and detailed about my options, the cost involved, the installation process, and the time required for installation. He went out of his way to be of service, even...
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Honest, knowledgeable and friendly.
We had a/c trouble in the late afternoon and they responded the next morning. He explained the problem to us and, after explaining to us what the problem was, went to get the parts and fixed it promptly. He was professional and courteous. He was knowledgeable and...
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Excellent Service
From first contact to finished install Desert Comfort Mechanical did an outstanding job. Their crew was on time, professional and efficient. The install was difficult in my old house and they were amazing. Customer service is incredible. I will recommend them to...
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Professional, thorough and very knowledgeable.
Desert Comfort Mechanical was very good. They were very professional and very thorough and it was clear that they knew what they were doing. This is the first time that I've used their services but I will use them again. They are a great company, they did what they...
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Great service.
I have had no problems with Desert Comfort Mechanical since I started using them. I have been using them since I moved out here and they do a great job.
I am on a three year contract with them and they have been very easy to schedule or get them out if I have...
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Their response is timely and offer weekend hours
I called a different heating and AC folks out there before I reached out to Desert Comfort Mechanical and they were not able to do what we needed in a timely fashion. Desert Comfort was able to, they helped us right away.
They also have off hours if you need...
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Exceeded our expectations!
Very pleased with the level of product knowledge, Professionalism and Customer Services.
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Mike L. 3-14-16
Thanks, Fidel and Doug , These guy knew the exact problem, and solution , they'er are great. Looking forward to having these guys for future servce. Thanks again, God bless you.
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Satisfied Customer
Desert Comfort Mechanical was very responsive over the phone. The service technician was a great guy to work with and talk. He showed me what he was doing, while cleaning the heat pump condensation line and checking the system, so he came across as professional and...
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They were professional and installed it quickly.
They were professional and installed it quickly.
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Excellent Service and Quality Product Installation
I have been using DCM for many years now and they have provided an excellent customer service. They don't mind explaining the technical details to the geeks like me during regular check-ups.
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High Quality Work.
Desert Comfort Mechanical was a pleasure to work with. I called them to install an evap cooler. They showed up on time and did a very professional job. Their work is high quality, they are reliable, and took care of all my concerns.
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visit from technician 12/12/2014
When my hubby got to be 80, I grounded him from getting on the roof and have hired DCM to maintain our master cool cooler and a/c/heater unit. The technicians came 12/12 and I was impressed with the professionalism and knowledge . I asked questions and got good...
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Excellent and immediate customer service
Desert Comfort Mechanical is first-class, ultra-responsive, fair, and friendly. We couldn't ask for a better vendor.
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Excellent service
We had some storm damage and it affected our old air-conditioning system. We went on the internet to find someone local, and Desert Mechanical answered the phone quickly. We had a technician come who was extremely knowledgeable, and made a quick estimate to replace...
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Desert Mechanical was good to work with.
Fidal at Desert Mechanical was recommended by my Property Manager to replace the refrigeration unit. My
experience with Desert Mechanical was good. Fidal was professional, followed up on time, got the work done in a timely manner, and overall was very good to...
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Above and Beyond
Late in the evening noon on a Sat., my AC stopped working(temp was 110). A call was placed to a company to remain un-named. After more than 3 hours without a returned phone call. I called Doug who answered immediately.(I later found out that he had been working...
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A/C Service
I was very pleased with the service we received from Desert Comfort. They arrived on time, were true professionals, and completed the job to my satisfaction. They are truly customer focused. I will use them again & recommend them to others.
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Exactly what I needed
My AC of course failed on one of the hottest weekends. Desert Comfort was able to respond to me and schedule a visit same day. They explained the problem and potential solutions enabling me to make an informed decision. They really went all out to help me through...
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