Late in the evening noon on a Sat., my AC stopped working(temp was 110). A call was placed to a company to remain un-named. After more than 3 hours without a returned phone call. I called Doug who answered immediately.(I later found out that he had been working since 2:30 am) After explaining my situation, he informed me that he would have to call a co-worker to drive, (observing company safety regulations, regarding over stressing of techs) but, assured me that he would be out to fix my AC. In just over an hours time, Doug arrived with Dennis and they had my AC running in about 30 minutes. Despite of their grueling schedule, they were pleasant and professional. Don't hesitate to call DCM in a time of need.

Much Gratitude to Doug and Dennis!