Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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Business Description:
Affordable and comprehensive short and long term housing services for insurance, corporate, government and catastrophe temporary housing needs.
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Categories
home services & furnishings
3308 Preston Rd 350 341, Plano, TX 75093, USA
(800) 817-3220
Service
Communication
Will Recommend
My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me.
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Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very...
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Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving...
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Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday...
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Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent...
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Great service
I am overall satisfied with the service of Alacrity.
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For condo flood
My representative was very helpful during this extremely stressful situation.
I am presently at the Homewood suites trying to put my terrible day at least I’m comfortable tonight. Thank you for your help..
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Excellent Customer Service
Everyone that I've dealt with has been knowledgeable, Professional, and very understanding on our many needs.
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First class , professional ,compassionate service!
Catherine was my service provider. Her tenacity, thoroughness and caring communication was a bright light during my housing crisis.
The whole Temporary Housing support team ha been exceptional.
Thank you,
Andy Perez
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So grateful!
Saedra worked quickly to help us find a comfortable home with all the furnishings we need while displaced. She is compassionate, skilled, and easy to communicate with. Thank you!
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Overall review
I just wanted to let you know that the hotel representative that has been helping my dad has been awesome. My dad, Steven, has been through a lot with this fire and then with some hospital stays. From the start of his claim she has shown him compassion she has shown...
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Excellent service.
Through the whole process they were being super nice and helpful They were calling me constantly to find out if I was doing okay And if I need an extend it longer Make my shirt to help me out.
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For the most part a good experience
I had a good experience overall. The staff was helpful and worked hard to find a home away from home for our family, and I do appreciate that. There were a few moments that felt stressful, especially when I was told I was being done a favor even though I do pay for...
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that will work for me. Thank you
That will work for me. Thank you
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Very Proactive
Our rep worked with us until we were happy with our booming and able to have some peace when we needed it most.
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Saved us during stressful times
I have to say we were highly impressed with this company. They were super friendly, very accommodating, very helpful, very empathetic. I don’t have enough positive things to say, and very thankful we had this as an option during our stressful home insurance...
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Catherine M. is wonderful & made a difficult situation actually pleasant!
Catherine was attentive, kind and empathitic to my need for housing while my home's damage was being repaired. She kept close contact, checked in often & responded very quickly to my replies. She truly made a difficult situation actually a pleasant experience! ...
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Grateful for the service , efficient, cheerful, available!
Thank you for your service, always available, helpful with a cheerful smile which was needed going through a trying situation. Most of all were efficient! Thank you God bless ! Keep up the amazing work! Yours truly K Walsh
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Great Stay!
Wonderful stay! Will use you all again.
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