Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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Business Description:
Affordable and comprehensive short and long term housing services for insurance, corporate, government and catastrophe temporary housing needs.
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Categories
home services & furnishings
3308 Preston Rd 350 341, Plano, TX 75093, USA
(800) 817-3220
Service
Communication
Will Recommend
My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me.
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Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very...
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Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving...
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Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday...
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Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent...
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No idea what this means ?
Easy to get ahold of agent even on week ends
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Nice people
Nice people
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She was awesome
Jessica was very helpful..
I really appreciated her honesty and help. I give 100% she was very nice and professional..
Thanks again, Jessica for your help..
Susana Marriott ❤️❤️
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Great customer service!!!
Great customer service!!!
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Good on all
Good on all
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Peace of mind during a trying time
The help that was given was right on point . It allayed any fears we had about where we were going to stay after the fire . The representative was both professional and comforting.
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Great responsive rep
Got a very friendly and helpful representative, thank you for your great work Jolene Provins!
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I think everyone has been attentive and great.
We will be using your service again when the sanding and refinishing of the hardwood floors takes place. Keep in mind that my wife ( Elizabeth) is disabled and wheelchair bound. She needs to have a true handicap room with walk in shower and lower counters in the...
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Emily has been amazing.
Emily has been very helpful with my situation. I’ve been under massive amounts of stress, the service I have received from Emily, has been nothing short of stellar and speedy. I really appreciate all she has done to help me.
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Awesome company to work with!!
Alacrity Solutions was a very professional and friendly company to work with!! They made my life so much easier at a difficult which I will forever be grateful for. If you ever need their services, you won’t regret using them. Lee and Kelli were the main people I...
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Quick Service
Jolene Provins contacted us quickly. She is very professional and empathetic. She has taken care of our needs with no hassle for us. Thank You!
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Excellent help
Excellent help in all areas
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Great support and fast response.
Thanks for your help!
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Temporary Housing
It was a fast response and very communicating. Would recommend .
Thank you
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