Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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Business Description:
Affordable and comprehensive short and long term housing services for insurance, corporate, government and catastrophe temporary housing needs.
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Categories
home services & furnishings
3308 Preston Rd 350 341, Plano, TX 75093, USA
(800) 817-3220
Service
Communication
Will Recommend
My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me.
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Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very...
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Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving...
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Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday...
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Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent...
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Deeply Concerned
I received an email requesting that I review Alacrity Housing. Part of the review requested that I give the review independently of my views about the service I receive from my insurance company.
Most recently I spoke on the phone with Sharon at Alacrity. She...
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so patient with us
the team knew what we wanted and worked diligently to get us what we wanted. we have been pleased
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Very nice accommodations.
The room was very clean. It included 2 firm beds with clean, fresh linen. Nice shower & sink with necessary soap, shampoo.
I enjoyed the television with informative messages.
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Alacrity was very easy to work with!
Lori kept me informed of potential rental homes and was able to get one three blocks frim my home while it’s being rebuilt! I can walk up to check on the rebuilding process and get my mail. It’s so nice to stay in my neighborhood with my wonderful friends and...
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Very satisfied client in here. Ms. Josie Zohner is very efficient on her job assisting me find a temporary housing, She is fast in replying and has given us good options to chose from.. I am thankful for the great service rendered and for making my life comfortable albeit just for 3 days especially during this difficult times.
Josie Zohner is a very efficient in providing assistance to us in finding a temporary housing. She is fast in replying to my queries and gives good options to choose from. She factored in my request for a place that is near my house. She is respectful and...
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Temporary Housing
Did a great job making arrangements, working with us and staying in communication. Had to extend stay twice and they were proactive in making this happen.
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Fire Recovery
Our house burned down 2 sweeks ago in the Palisades Fire and we were contacted by Emily Kuhn from Alacrity Solutions almost immediately. She has been working with us to help us find short term hotels/housing situations. Emily has been fabulous...so warm, kind, and...
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Great at what she does
Very helpful and understanding.
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Kimbi has been vedry professinal since day one
Kimbi Bagnal has been very helpful in finding my wife and I a temp place to live and she found us a real nice place.Kimbi has been very nice to work with from day one.
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Communication could have been better. Louse did not communicate well, Stacey was great
During this stressful time, communication could have been better with Louis. Stacey was great.
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Great Service and Professional
The entire team is super helpful.
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The team was great!
We had a wonderful exprience working with Terri. She was propmt and responsive. She found many leads and helped us narrow down the options which was quiet challenging based on our requirements and our dog. It was a pleasure working with the team
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Great experience
Great experience
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House was getting rebuild
All the staff was always helpful and answer all your question anytime
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