Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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Business Description:
Affordable and comprehensive short and long term housing services for insurance, corporate, government and catastrophe temporary housing needs.
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Categories
home services & furnishings
3308 Preston Rd 350 341, Plano, TX 75093, USA
(800) 817-3220
Service
Communication
Will Recommend
My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me.
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Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very...
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Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving...
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Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday...
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Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent...
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Great service and communication
You provided excellent service and regular and reliable information and communication. You did very well and I appreciate it.
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Would highly recommend your services.
Everyone has been very accommodating and easy to work with during this difficult situation with our elderly parents. We appreciate all you are doing.
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Excellent service!!
Real "Johnny on the spot" service. They were excellent!! They communicated frequently throughout the process while we were displaced from our home and made sure we were well taken care of. I highly recommend them.
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Great service
Tessa was great from the beginning! From helping us with our hotel stay, to helping us find a temporary house to stay in. 5 star service all around. Definitely would recommend
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My needs were attended to and met in a timely, efficient and friendly manner. I have no negative comments. Thank you... Colin Carrig
See review summary.
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Temporary Housing
I would like to thank Emily and Destiny for helping me find temporary housing.
I was able to check into the hotel, and I had a smooth transition. The staff at the hotel were nice and helpful. And through out the process Emily and Destiny were there for me, they...
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Excellent service!
Excellent service. Katelynn Henson helped me out of a tight spot. It gives you peace of mind to know you have a place to stay when your landlord asks you to relocate temporarily for repairs. Took the sting out of the blow! Seamless experience! Thank you!
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Awesome, responsive and professional!
We are super impressed by Carolina and Tessa. They have been so responsive, kind, and professional in all of their communication. They asked questions, listened to me carefully, and fulfilled all our requests perfectly. They followed up exactly as promised. We are...
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Excellent Sevice
Good communication. Nikki Landeros is helpful when ever I ask any question. She resolves very quickly.
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Very professional. Jennifer was the best
Jennifer always made sure I got taking care. She was always professional and very kind always listened to my conversation. And reach to my insurance to make sure I got the extension that I needed. Always went above and beyond. I really appreciate. I'll recommend...
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Sharon and THD
After a tree fell on our home, THD has pretty much been the only involved party that followed through and did what they said they would. Excellent customer service!! Can't recommend enough!
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Definitely recommend
Pam has been wonderful through our transition of needing housing during the restoration of our home due to fire.
We chose to stay in our home and she followed up with us numerous times.
We did need to get out for a few day while a treatment was done on the...
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Tempoaray housing
The entire temporary housing process was made so much less stressful by the team at THD. They found us ideal housing!
They were so easy to work with.
I would 100% recommend them
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Outstanding Customer Service!
I have been so impressed with the level of service from THD. Although we have been in our temporary home for several months, the level on personal touch customer service continues. I have praised other members before, but I want to praise and commend Maritza ...
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