Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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Everything was great
Services rendered by THD went smoothly and without any issues. Thank you for all your help.
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My Customer Service Rep from THD was very courteous and explained in simple terms what I could expect from the reservation process. She also had a very fast response time and covered all my needs. I am very impressed with the THD folks. They work around the clock and on weekends, just when you need them
I had an excellent experience with the THD representatives with whom I spoke. They are very experienced and made the whole reservation process a breeze for me.
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Carolina was awesome!
Carolina was awesome she has excellent customer service. She took all my information and she heard all my concerns she was able to find exactly what I needed and very close to my home. She was very quick in responding back she exceeded all my expectations. Very...
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Excellent Customer Service
All of the employees from THD are very polite and professional. They have good communication with me at all times. Thank you THD and special thanks to Stephanie Samora. She actually called me at night on my moving day to check with me if everything OK with moving...
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Quick, friendly and thorough attention paid to my situation.
After a house fire 3 days ago, my family of 6 has been temporarily displaced. We were originally given a 3 day stay in a hotel of our choice. I'm thankful to THD for prompt early morning service and acquiring a place for us to stay in the wee morning hours. Sunday...
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Very helpful and professional service
A fire in my home left me unable to stay there. Finding housing that would suit me due to my disabilities and needing a first floor apartment, was my priority. The apartment they found for me was amazing. I have decided to stay in this apartment as my permanent...
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Great help
As hard as the last two days has been she made it a little more bearable thank you for your patience and support
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Temporary Housing
THD HAS BEEN SO HELPFUL SINCE OUR HOME WAS DAMAGED IN THE WORSE SNOW STORM THE AREA HAS EVER SEEN.
THEY IMMEDIATELY FOUND US TEMPORARY HOUSING AND COMMUNICATED WITH ME EVERY STEP OF THE PROCESS .
THD HAS MADE THIS STRESSFUL EVENT MUCH LESS DAUNTING.
I WOULD...
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Satisfied ang happy for the outcome
The different Departments are accommodating
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A camper was provided
They were on top of everything
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Service was excellent and very professional
Great service especially at a time when everything is out of your control, really help my family when we needed it the most, communication was excellent and definitely will recommend to others. Thank you for such excellent service.
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Thank you for taking great care of me
I was very happy with the whole process
Thank you !
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Home fire and the company has worked in a vertical timely manner
Great company in processing, communication and service
Thank you
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Great service
very helpful and informing
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AMANDA JAS BEEN VERY ACCOMADING
I am very pleased with this vendor that works with Allstate. I I had a flood in my home and they expedited my transition into a hotel by the end of that business day. The hotel cut my stay shorter than the ordinal arrangement that was made, and Amanda got me put in...
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Accommodations are wonderful
Accommodations are wonderful. Everybody has been so knowledgeable in the overall process, ,very professional & exceptionally helpful !
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Prompt,cooperative , friendly and supportive team who listens and understands your requirements to provide the necessary and most appropriate/ comfortable experience!
The team is very prompt to reach out and call back once you speak to the reps or leave voicemails if they are unavailable at the time.
The listened to our requests/ requirements and were able to provide multiple options that met our needs. They worked with us when...
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Emergency Summer Housing in Anchorage, Alaska
THD did a good job in communicating with us as we searched for housing in Anchorage. Although they didn't have much more luck than we did in finding housing (we were able to find an available property that worked well), they did a great job of coordinating the...
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THD Gave us a temporary home
THD Provided us with everything that we needed to live comfortably for 6 months until our house was repaired. Lovely furniture, beds bedding, dishes pots and pans , toaster,TV, clock radio,Vacuum cleaner, to many to mention. THD thought of everything, I am so...
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Excellent!
The service that was provided during a very trying time, was exemplary! Communication was excellent. If I ever have a need for this housing again, I would hope my insurance company would use them.
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