2018 had norato put a roof on. Had a leak around where the chimney butts up against the roof. They came out 3 times and the last one took pictures and he could see the problem. A few days later he came. The water damaged because of the problem required painting of ceiling on closed in sun porch. He said the get someone to fix that.
This all happened since January 2018. I have sent pictures and document the call and text and still not done. DO NOT DEAL WITH THIS COMPANY.