DON'T TRUST YOUR BELONGINGS OR WASTE YOUR MONEY.

I hired CB Moving to move my home into a storage unit while I was displaced for about a year and having my new home constructed. There's a list of issues.
1. The day of the move NO ONE SHOWED UP. I called in a panic, it was a Saturday, and the possession date on my home that I was selling was Monday. This got resolved and a team was sent out for Sunday. It was some miscommunication on both sides myself included.

2. Sunday, I was told to expect my movers by 8:00...they weren't there at 8, they weren't there at 9....I called in a panic, obviously given the experience the day before. They showed up at 9:30. (BTW they charged me at the end of the day since 8:00 am citing drive and prep time even though my move out location was no more than a 10 min drive from their location).

3. During the move at my property and the loading the the truck, two of the three guys started fighting at each other, swearing and and getting heated. In front of my then 3 and 5 year old daughters.

4. During the transfer of the move the movers all stopped for lunch. Fine...eat, take a break, but they tried to charge me this time as well. At $190 an hour, I am not paying for that...that pay rate falls to the company in ANY move.

5. During the move into the storage unit and emptying the truck, I caught their guys doing a "lookout" while loading my items into storage. I originally left while they were putting my belongings because I don't believe I should have to look over their shoulder. When I returned through a different entrance into the facility, 2 of the men were sitting in the truck, while the third was standing at the end of the aisle peaking his head around looking for my truck to return. Once they saw me, he came running back to warn them.

6. THIS IS THE WORST PART. My items were moved to storage as many people do when they relocate, or are in transition. As I stated I was having a home built. I recently just emptied my storage, not using CB understandibly because of items 1-5 with my move out process. The movers I used pointed out things as they were pulling them out of my storage before moving them, to show the damage to verify they hadn't done it. Custom furniture ruined, cracked door on my washer, ruined dressers, this list goes on and on.

Of course these items being damaged weren't caught until recently. They've been sitting in storage untouched the last year. When I contacted the company the only thing they said was, "You have 10 days in your contract to file a claim" and basically had zero intention of looking into it, or doing anything about it or trying to even talk about it. Their answer was simply "You Signed a Contract, and the Contract said 10 days"

So, therefore my options are to file a claim in civil court for these items. Something I fully intend to do. But be warned all. THE DO NOT UPHOLD ANY CHRISTIAN VALUES THAT THEY CLAIM BASED ON THEIR NAME.

If you value your belongings DO NOT USE THIS COMPANY.