Business Description:
Protect your home & finances with the industry’s BEST home warranty. Get unmatched coverage plus. Contact Trinity Home Advisors for a free quote on a Home Warranty.
4 66 reviews
Categories
Home Warranty Provider
Trinity Home Advisors
5601 Democracy Dr #265, Plano, TX 75024, USA
(833) 554-4245
https://www.trinityhomeadvisors.com/

Service

Total Experience

Will Recommend

Gina E.

Pittsburgh, PA
Trinity Home Advisors

Representative RIna great

Rena was great who canceled my policy for me kind,offered help by this time I was already frustrated with this policy put over 1000 dollars into this with no results. I even received a text saying tech would be her from 1-3 today nobody showed. I have been in a home 92 degree weather RENA was great

comments

Thank you for your feedback, and we're truly sorry to hear about your frustrating experience. We completely understand how upsetting it must be to deal with a service issue—especially after investing so much time and money, and especially in such extreme heat.

We're very glad to hear that Rena was able to assist you with kindness and professionalism. She truly cares about our customers, and your recognition of her efforts means a lot.

Please note that while we always aim to support our customers in any way we can, we do not have control over the technicians' schedules or the claims process itself. We're also not notified of claim status or updates unless a customer reaches out directly to share that information with us.

We appreciate you bringing this to our attention and will absolutely pass along your feedback to the appropriate team. If there's anything more we can do from our side, please don't hesitate to let us know.

 Trinity Home Advisors commented on 07/31/2025
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