Business Description:
Protect your home & finances with the industry’s BEST home warranty. Get unmatched coverage plus. Contact Trinity Home Advisors for a free quote on a Home Warranty.
4 66 reviews
Categories
Home Warranty Provider
Trinity Home Advisors
5601 Democracy Dr #265, Plano, TX 75024, USA
(833) 554-4245
https://www.trinityhomeadvisors.com/
5 Stars

Darrin W.

Sour Lake, TX
5

I felt that we got off to a rocky start but your company employees that I delt with were very helpful & most of all patient w/ me. They also stayed in touch w/ me for the most part on a daily basis & I very much appreciate that. I will be recommending ur company to my friends and family in the future. Thanx again for all that helped & stayed in touch with me.

Everyone that I spoke with from your company & the contractor company that was sent out by y’all have been very professional, patient & attentive to my situation. I can’t even express in words how much I appreciate what all of y’all have done for me being that I’m...

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5 Stars

Melissa B.

Moundville , AL
5

Great Hospitality

This is such a great company. They go over and beyond to ensure that their customers are not only happy but satisfied with decisions and outcomes pertaining to claims. The communication is top tier. Everyone here is literally so nice. I really enjoyed working with...

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5 Stars

Andrea B.

Arnold, MD
5

So grateful

I am so grateful for the customer service I received and the repair service. I felt extremely supported thought out the process. In addition to my teenage daughter having major health issue and needing to get my air conditioning unit fixed for her, I didn't tell the...

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5 Stars

Carolina H.

Columbus, GA
5

Customer Service was Awesome

The customer service at Trinity Home Advisors and very informative and helpful to my problem. They had someone at my house the very next morning and had everything fixed in less than an hour. I am so grateful for them and their fast solution to my problem. Thank you...

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5 Stars

Walter S.

Inman, SC
5

Easy quick and a piece of mind.

Very good.

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5 Stars

Tesia H.

Nashville, TN
5

Amazing Experience- 10/10 would recommend!

I’ve had two claims filed with the company and I am so happy to share both experiences have been fantastic!! I recommend you to everyone I know that owns a home. Special thanks to Alan for being super responsive and for genuinely caring about the customer! You’re...

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5 Stars

Chelsea A.

My Sterling , OH
5

Rina figueroa

Such an amazing person to speak with very nice and respectful, understanding and helped with all the questions I had. Would highly recommend Trinity Home. Also worked with the payment.

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5 Stars

Brenda R.

Abilene , TX
5

The best service!!!

Shontell has done it again! I called wanting to confirm some details about my current warranty and she was super patient and reassuring! I had gotten a confusing call thinking my policy was no longer valid and she clarified everything for me and even sent me my...

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4 Stars

Kimberly W.

Simsboro, LA
4

I would say that, over all, it was a pleasant experience.

It took a bit for Home Assure and I to get on the same page, but Shontell (Trinity Home) helped facilitate understanding. Once that clarity was in place, everything else fell into place and it was a peaceful experience.

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5 Stars

Cynthia B.

Madison, NC
5

Home Warranty

The young man named Michael Moyonah, called me about my home warranty needed to be updated. He was very polite, a pleasure to talk to, he gave me lot's of important information about the warranty; concerns about the coverage, the co-pay and even gave me options of...

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5 Stars

Rick T.

Palm Springs, FL
5

Professional and polite

Very helpful and answered all my questions

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5 Stars

Jason L.

Columbus, GA
5

Chantelle is amazing

You truly feel like the your home warranty rep has your best interest at heart!

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1 Stars

john d.

Dallas, TX
1

scam company

this company is a scam. on the BBB website they do not have a single review over 1 star

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5 Stars

Saundra L.

Kingman, AZ
5

Shantel Amazing

I just wanted to say that I think that Chantel should get a raise she is and has the best positive attitude, upbeat educational customer service rep. I’ve had in so long. She is amazing even though I was canceling my My service. She was still very informative for me...

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5 Stars

Byrant J.

Alexandria , LA
5

Shontell is the greatest!

Shontell’s customer service should be modeled after. She should literally teach a class on how to treat a customer because she has it down pack! She’s going to stay on top of whatever your claim is and make sure you don’t get messed over. She won’t allow you to be...

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5 Stars

Brenda R.

Abilene, TX
5

Authorization discrepancies

Shontell Palesano is an absolute lifesaver!! I had initially called because the claims department wouldn’t allow my property management company to put in claims even though I had already gave them authorization. She ensured that it was taken care of and followed up...

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5 Stars

Brittney H.

San Benito, TX
5

Shontell for the WIN!!

I was down in the trenches reaching for anything to hold onto with everything going on and Shontell came in and swooped me up like the hero she is! She is definitely one of the great ones and thank her greatly for all the hard work she put into helping me out....

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4 Stars

Timica W.

Chatsworth , GA
4

Trinity’s home watranty

I give Shontell all the stars she explained and had great customer service throughout the process of getting my work done she’s awesome and I pray that God elevates her in any and all things that she does I appreciate you Timica Williams

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2 Stars

Jennifer G.

Scenery Hill, PA
2

Don't recommend

This company charged me $200 a month for literally nothing. I made sure to include for coverage on my septic tank because, I knew it was older and that other people in my area had issues with theirs, so I asked for septic coverage, and they said it would cover it....

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1 Stars

Gina E.

Pittsburgh, PA
1

Representative RIna great

Rena was great who canceled my policy for me kind,offered help by this time I was already frustrated with this policy put over 1000 dollars into this with no results. I even received a text saying tech would be her from 1-3 today nobody showed. I have been in a...

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