can not talk to anyone there.
did not get all my parts as described.
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Business Description:
RockAuto, LLC is a family owned auto parts business. RockAuto has been serving do-it-yourself & professional automotive parts customers via RockAuto.com since 1999.
Categories
auto parts
RockAuto Total Experience
RockAuto Price for Value
Will Recommend RockAuto
Awesome Service
I have ordered several times from Rock Auto after comparing prices. Their prices and selection of manufacturers is excellent. The parts have always arrived on time or even a day early. This is my go to auto parts store.
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No refund for shipping
Returned part since it came defected. When they issued the refund they did not refund the shipping. I bought a part local because i needed it that day. When contacted them they said your refund is already processed and cannot change. Poor customer service. Buy local...
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Totally satisfied
The price, the fast delivery and efficiency of the whole transaction was great.
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FRAUD- Be very carful!
They provided me the wrong item and I was not within the 30 day window due to COVID. They are now saying they will not send correct product because it is outside the 30 days.
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I love your parts and prices , it's easy to order! It's just fast and easy.
I just love Rock Auto . Com !
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I'm very satisfied with your services and products.
Love your prices and excellent service. I have highly recommended the website to my friends and family
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All Orders
RockAuto is my favorite carparts dealer.
Fast, cheap and many brands for my Ford Expedition.
Every time again with RockAuto
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I tell everyone about Rockauto.com
Had a furnace guy here yesterday. He never heard of Rock Auto. I wrote down the website. I told him, yes, you have to pay for shipping but, even paying for shipping, parts are a LOT cheaper than local retail stores. He was disappointed that Rock doesn't do...
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poor customer service
I have been waiting two weeks for an item to ship (or get a ship date) when the part was listed a a one day delay. To top that off they refuse to cancel the item . I know I can order a replacement from them supplied from a different vendor however I don't want to...
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All the parts for any car I've ever seen.
I ordered a drivers side mirror for a 1996 Ford Ranger XLT and it was delivered faster than what I normally have to wait for ordered items. It was a perfect fit, perfect match for the electrical connection too. I highly recommend RockAuto for your auto parts. The...
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Always have my parts
Great price fast shipping always have my parts on hand
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Very decent service with a small exception
Overall great parts at good prices but the shipping is a bit taxed. Please consider making some kind of membership deal for better shipping. I know, I, personally, would love to get better deals on shipping and a lot of my friends that work on cars would also enjoy....
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Best online shopping experience
Once I got the hang of it your website was easy to maneuver. The prices are lower than anywhere else, and shipping is so fast. I can't wait to order the next part
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8 year repeat customer. Many more to come.....
I put the "Collector Edition" magnets on my kitchen range hood. Not every order has them any longer, but the hood is almost completely covered; that represents a LOT of individual orders over the 8 years.
I've only had 2 minor issues, and both were resolved...
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great business to deal with
Just wanted to say thanks for all your help when sourcing some suspension parts for my 1989 Acura Legend.Really appreciate all your help and expertise.
Thanks
Dan Chefurka
Airdrie...
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Amazing experience with every order
I’ve been using rock auto for some time now. Had orders over 800 dollars in good and every time I’ve had a pleasant experience.
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Very disappointed,they are not serious!
I never received the package .
After I claim for reimbursement,they refund me
partial only,,19.68% of the order price.
RockAuto..It's a SCAM..
I will never buy again!!
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Best auto parts and service!...
I cant say enough for this company gr ee's at selection and prices by far only improvement I can say is the shipping multiple parts from different places can be expensive but always arrives fast and there prices 9×out of 10 makes up for shipping! Keep up the go oi d...
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Best parts for overseas buyers
Told about Rock auto by a friend and have bought parts for 5 cars I have owned plus parts for other people. Great assortment to choose from. Parts arrive usually in 5 - 10 days economy shipping to New Zealand.
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