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Superb Service, as I've Come to Expect and Appreciate
I recently had an opportunity to have Black Mountain Plumbing install a new toilet for my home. I've used BMP over the course of the past 25 years because I quickly came to trust their superb work and customer service. True to form, Dillon came to the house very...
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Robert is the best plumber ever!
Have used them for years and will continue to do so.
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While the staff was nice. The staff was most concerned about evaluating my house versus focusing and telling what was wrong with it as a all versus focusing on my current needs. I tough that the overall price was very expensive in relation of the work and having 2 staff member for changing one valve and one cartridge was too much. In addition, as I was taking my shoes off to go the up-stair carpeted locations the team did make any effort in using shoes protection.
My comments are articulated in my summary above.
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He was very nice and knowledgeable.
Will recommend your service.
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Excellent service
Dylan came earlier than expected which was certainly much appreciated. Great guy, great service, and honest assessment of the problems. I would highly recommend him again for any of our plumbing services.
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Good service when they got here, but had to wait for them to be available
Convenient company to work with since they had the necessary parts available in the truck.
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Good service!
Carlos was very helpful and efficient. We appreciate d his service.
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Misleading estimates
In 1 visit Black Mountain Plumbing tried to uncharge me and my neighbor 3 times!
I had Black Mountain Plumbing come out to find and repair a leak by my water meter. After review, the plumber told me it would be $167 to find leak. I approved that and signed a...
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Solomon was very helpful and competent
They were very quick, competent and explained everything in detail
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Excellent service - quick and clean, and communication was clear and reliable.
Robert did a great job improvising a fix for our disintegrating sink/faucet connection. The whole base the faucet is meant to be screwed into had rusted away AND the threads on the faucet connector had been eaten away. Somehow Robert managed to use two big steel...
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Great Service!
Robert and Daniel arrived on time and were extremely helpful and professional. The work was done quickly and efficiently. Great customer experience.
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Highly recommended
Dan is excellent in what he does
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Excellent!
I have thoroughly enjoyed the service I have gotten from Black Mountain Plumbing. Beside the excellent workmanship, I appreciate that they don't try to upsell me on every visit, which has been my experience with other plumbers. (I don't need a new pressure...
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Outstanding support from Carlos and Black Mountain Plumbing.
Outstanding support from Carlos and Black Mountain Plumbing.... Junior was good too.... They took care of issues and were professional in all respects... I would call again for the great job and service.
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We waited way too long for a plumber.
We called Black Mountain Plumbing a few minutes before noon on Saturday. We were connected with plumber Carlos, who let us know he had two other jobs and would not get to us until 6:00 p.m. We thought that was pretty late but had no water, so we said yes. Carlos...
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Hot water heater replacement
Tremendous job squeezing us in on a Friday (same day as my call for service). Job very professionally completed.
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Great experience!
Robert was very professional, friendly and outlined the job well!
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Great Service as always!
Dylan was wonderful!!
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Very knowledgeable
Dillon was very nice and knowledgeable and communicative.
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Responded quickly and fixed the problem in the middle of a holiday weekend.weeked,
We needed help during the night in the middle of a holiday weekend. Dylan responded promptly, was very knowledgeable and courteous and solved the problem completely and quickly.
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