We couldn't be happier with the experience we had with Family Air. Our initial contact was with Jonathon who went above and beyond to make sure we didn't replace an air conditioner that just needed some service and helped get other new ones scheduled quickly. The two crews that arrived to install the new units were both professional and courteous. A big thanks to (1) Brandon, Ken and Fred and (2) James, John and Rob for doing such a great job and cleaning up so everything looked better than when they arrived. Also, kudos to crew #2 for their patience when some difficulties arose. They never expressed any frustration and worked diligently to get the problem solved. Overall, using Family Air was a great experience.