Fast and Thorough
Called Pipe Works to clear a clogged drain, appreciating that what seemed simple might not be given my 100-year old galvanized pipes. It wasn't simple, but their tech was able to handle everything in one visit, and bring my kitchen back on line. Read More
Excellent as usual
Great customer service and the technicians are top notch. Keep up the great work. Read More
Quick & reliable!
I got a same day appt and the worker came out and was really thorough. Explained all of my issues with my furnace & what my options were for long term. He made suggestions and wasn't pushy. I'll be following up soon for a furnace replacement! Read More
Great customer service, and very knowledgeable reps.
The representatives listen to your concerns, and do all they can to please the customer. Very happy with the service. Read More
Quick Service
I called Pipe Works at around 3:45 PM because my heating system wasn't working right and needed it to be warm for the night so I can sleep. They quickly scheduled me for a 4:00 - 7:00 PM visit and arrived a little after 4. Great job, got heating going again and... Read More
Very Professional!
Pipe Works Services is a business we have used numerous times before. This most recent visit was to have them come out to install a water fountain. It works great and everything turned out just fine. The technicians they use are always very punctual, professional... Read More
Great service.
Great service. Mario was on time and worked in a clean efficient way. Highly recommended. Read More
Sump pump magic
Nick has been a knowledge base for my client and much appreciated by the level of patience he has shown. Read More
Quick response.
You sent technician to our house quickly and made recommendations based on your professional inspections. Thank you. Read More
Lied to by the cust service rep.
I called to make an appointment to repair a gas heater. The cust service rep asked what brand unit and I said it was a Goldman and It is still under warranty. I was told the service rep would take care of all that was needed for the warranty. When the service rep... Read More
Didn’t honor their coupon
Wanted to issue as credit for future work. Read More
They do a great job
Very knowledgeable and neat. Work is excellent Read More
FIRST CLASS AS USUAL
As previously the technician who replaced our failing water heater was as good aa they get. Professional, knew the job insidious and he did a fantastic job. I want to see him the next time we have a problem. Great guy!! Read More
Technical Experts, Prompt Especially in Emergencies, Very Pleasant & Courteous
We have used Pipe Works Services for the past four or five years now and have been very pleased. This last visit was a bit of an emergency and they went above and beyond for us. They had initially come out to look at our motor and the diagnosis was that it was no... Read More
kitchen sink leaks and repair
Pipe Works called me very soon after I left an email for service on a Saturday. Nick from Pipe Works came within the time frame given, was thorough in explaining what was needed, and did not need to keep going back and forth from his truck for supplies. Nick was... Read More
Couldn't Have Been Better!
I have been very happy with Pipe Works Services. I've used them before when they were working for a contractor I had hired. This time I hired them directly and I asked for this particular workman, Mario. I called them to deal with two issues with bathrooms. I had to... Read More
Thoughts for service technicians
Hi, the folks helping on the phone scheduling and other things are always good. One comment I'd have for the service technicians is often I'm not the one home to walk through the service or review the recommended add-on items. Then I just get a large invoice of... Read More
Change Flange and pipe
I will never recommend them, I thought they would me reasonable in cost and so agreed for initial service call. Service agent to do estimate was professional looked at the problem, then started with pricing, platinum 4000$, silver or second tier 3000$ and cheapest... Read More
Terrific Service!
I have used Pipe Works Services in the past so when my sump pump had some leakage I called them out. The plumber that arrived was very professional and found the problem quickly. There was a joint pipe that needed to be replaced. Before he replaced the pipe he... Read More
excellent for 2 related jobs
Technician for first part and technician for second part of problem each gave a diagnosis, described operation needed, and succeeded efficiently. Certainly the right guys to solve our kitchen drain disaster. Read More
