Business Description:
CarShield is the USA's #1 provider for extended vehicle protection and vehicle service contracts covering vehicles of all years, makes, and models.
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automotive
CarShield
503 Pearl Dr, O'Fallon, MO 63366, USA
(800) 974-9385

Service

Total Experience

Will Recommend

Leslie D.

Baytown, TX

CarShield

I really am not qualified to leave an actual review

I had received a call from Car Shield as I was trying to un-do my deal with Endurance and between Endurance and the company before them, Assurance I believe, the whole business of car warranties just left a bad taste in my mouth so to speak, and although I got talked into a carshield plan, I immediately canceled it the following day. I am old and I'm tired of fighting with warranty companies that promise the world but when it comes to pay for a "covered" repair the tedious list of hoops to jump through just made me decide I don't need to throw away my money on sumthn I can't for sure for real count on to be there if I need them. Maybe car shield is different I honestly did not give them a proper chance but when u have been screwed over by warranty companies it leaves a person rather skiddish and the stakes are too high to take that gamble. For me anyway. If only they back up what they promise that's a good company but I pulled out early without finding our. Fixed income leaves little left to live on when paying for a new car note, higher insurance premiums etc... Sumhow I did not feel like I had a company that would be on my side should I need them to be. Too much stress worrying if I was going to have claims denied and end up paying out of pocket anyway. No offense to car shield at all. Just my bad experiences in general but that's all I have to go by is a history of unpaid claims and convoluted contracts that are nea impossible to get out of. Just remember, they only make a profit if they don't have to.pay out on claims. I can't roll the dice this time.

comments

Leslie, we appreciate you taking the time to share your thoughts and understand how past experiences can make this kind of decision difficult. Concerns about coverage, claims, and overall value are completely valid, especially when you’re trying to make the best choice on a fixed income. CarShield aims to provide clear coverage options and a straightforward claims process, but we respect your decision and understand why you chose to cancel. If you ever have questions or would like a better understanding of how our coverage works, please contact Customer Service at 1-800-587-4162, and our team would be happy to walk through everything with you. We wish you the very best moving forward.

CarShield commented on 03/20/2026