Business Description:
CarShield is the USA's #1 provider for extended vehicle protection and vehicle service contracts covering vehicles of all years, makes, and models.
5 8053 reviews
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Categories
automotive
CarShield
503 Pearl Dr, O'Fallon, MO 63366, USA
(800) 974-9385
https://carshield.com

Service

Total Experience

Will Recommend

Aldo G.

San Antonio, TX
CarShield

Will buy the cheapest parts for your vehicle!!!

I just found out that CarShield will not cover the cost of quality parts. Instead, they go out of their way to use knock-off Chinese parts, which I did not agree to. When I called to cancel my policy, the representative repeatedly asked me why I wanted to cancel, wasting my time instead of simply processing my request. Based on this experience, I no longer want to do business with this company, and I strongly advise others to be cautious before doing business with them as well.

comments

Aldo, we apologize for any confusion regarding the parts used under your coverage. As outlined in the contract, replacement parts may be new, remanufactured, or used parts of like kind and quality. We understand how important this is to you, and we’re here to provide a full review of your contract and walk through the details with you. Please contact our Customer Service team so we can answer your questions and make sure you have the clarity and support you need.

 CarShield commented on 09/10/2025
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