When I bought my car three years ago, I signed up for CarShield, but I've only had to use them once, so far! So the one time I used them, they were excellent. I had some electrical issues with my car that were costly and it was the mechanic at the dealership who reminded me that I could call CarShield. I found the paperwork in the glove box and the mechanic actually made the call for me. Everything was covered! What a relief! With my last car, I used another service protection plan and they always gave me such a hard time when I tried using their coverage. I'm glad I had the idea to switch to CarShield for this car! I will definitely use them again when I get a new car.