Quick With Appointments
For my first time using CarShield, I will give them a solid four-star rating! I had no trouble scheduling an appointment to get them out to check my steering. The car was already at a shop so that was easy enough for them to find. They came out and checked out the... Read More
Excellent job
CarShield is the USA's #1 provider for extended vehicle protection and vehicle service Read More
Enjoy working with this company.
Very pleasant to speak with. Plus very knowledgeable. Read More
Excellent!
When I visited with the agent I was very pleased with the good manners they used in our conversation.They were knowledable,pleasimg tone oof voice,friendly,helpful,and quick to answer questions. Read More
Excellent service and fast web response on quote.
The representative Warren was very helpful and worked to get me a price that was affordable to my budget with all the great coverage I was looking for at this time. I will recommend all my friends. Read More
The rep, John, I spoke with today is the epitome of what customer service should be! Kudos, John.
At the end of my conversation with John I was impressed with his professionalism. On the other hand, I will never recommend Ameican Auto Shield to anyone. Customer service must not be a term that is understood at American Auto Shield.....multiple hold times, reps... Read More
Absolutely the worst company to offer any warranty service
DON'T DO IT Absolutely horrible company totally a waste of time and money they're screamers misrepresenting themselves misrepresenting their clients completely lacking in honor, I had 2 policies with them on 2 different cars and when I needed to use them even... Read More
Over charged me from july 56.00 amonth and would not give me my money or over payment to my acct
The company ovet charged me 56.00 a month and couldn't do any thing to make me whole i am so disappointed I expected more from this company the services might be good but $56 a month extra it's a lot of money today especially when you're making $12 an hour Read More
Poor service!
terrible... their agent flat out lied about what would be covered by my policy, and they do nothing to remedy the problem. I called twice, was refused to speak to a supervisor, and given a big run around. They make it sound good but it's not! Just put the policy... Read More
Terry Robinson
It's no good false information after u get the plan no costumer support hard for your mechanic to get in touch with a claim officers then u have to deal with a powertrain officers telling u what u did wrong not talking care of car they don't tell u... Read More
Very Good, if I receive the promised contract
Awaiting the contract with cost adjustment. Read More
2016 GMC TERRAIN
We purchased this SUV "like new" with only 32K miles and bought a Carshield policy to cover any possible mishaps as the Manufacturer warrantee was ending. After only 3 months a reckless driver cut across the lane of oncoming traffic totaling our vehicle! By... Read More
EXCELLENT SERVICE
OUTSTANDING REVIEW Read More
Everything is good
I not used it yet, but when I do I will be happy that I did. Read More
New service
The agents were warm and friendly also very polite. Read More
Good price and service
Good service and price Read More
Great experience
Great experience on claim and customer service Read More
Very Helpful
CarShield was very helpful on my recent call. Leann the CSR was very professional Read More
Service was Great
It’s good for me to know there is extended warranty on my Dodge Grand Caravan. Read More
impressive.....will pass on
was surprised with the rapid response with CarShield. Even though my association with CarShield, I was very impressed with the customer service . Read More
