Jeff at BMC Mortgage & Investments was very helpful and there for questions, e-mails and phone calls that we had for him as we were going through the process of our first mortgage. He was just always available--even after hours, which was nice. It was nice to be able to bounce questions off of him and he'd have answers for us, and the answers were really helpful. He broke it down into layman's terms and ways we could understand. The price was really good and really competitive, and everything turned out really good.