Great job!
Competent, professional and friendly.
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Great job!
Competent, professional and friendly.
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Great job!!
I was extremely satisfied with the service I received.
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Hot Water heater
I had a plumber & electrian come out due to no hot water. Both men were curtious & professional. I appreciate the communication from the company on when the tech will arrive. I will definitely use them again.
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One hour fixed the problem in a timely manner.
RJ was extremely professional , he assed the problem and fixed it . As a contractor who deals in residential house construction and see a lot of subcontractors he impressed me.
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Quick and Professional
My outdoor HVAC unit died after temps dipped into the teens. I called and a tech was at my house in less than two hours. He quickly diagnosed the problem and had me back in business in about 20 minutes. He took the time to explain exactly what the problem was...
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Great service
Our technician, Ralph, was wonderful explained everything and was very, very friendly
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Excellent Customer Service
Robert Owens did a great job and was very courteous and fast! After he repaired our GFCI receptacle, he explained what caused it to burn out. He also gave us an estimate for installing a separate outdoor outlet.
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Amazing service
Mark was very thorough with the diagnostic. He was AMAZING!
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Plumbing - slow draing kitchen sink.
Matthew Clingan arrived in the time window as promised, was very professional and fixed the problem. I would have no reservations using Matthew and Ben Franklin Plumbing in the future or recommending them to friends or family.
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Five star service
They are professional
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Matt Armstrong was my electrician. He was kind, knowledgeable, professional, and friendly.
From answering my call to completion of business, I cannot say enough good things about this business. The service was impeccable, and I was %110 pleased. I received white glove service, and would recommend HIGHLY to all family, friends and strangers Sparkys 5 star...
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Five Stars!
Five Stars!
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Great Technician
The technician that was sent out did a great job performing his job. Completed his job in a timely manner. Will definitely use this company again and will recommend to other people. Thank you again for a job well done
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Excellent, prompt service.
Matthew was very professional and knowledgeable. His assessment proved to be the remedy for my issue. I highly recommend Matthew of Ben Franklin Plumbing and 5 Star - Richmond for honest and prompt service.!
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Excellent service, on time, courtesy, answered all my questions.
Excellent service, cared, total inspection, highly responsible and reliable.
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Still the best
I have used this company for years and am still pleased with their services. Even if the technician changes the next one is as good as the previous one was. I trust that they will only recommend services that I need in the areas of plumbing, electric and HVAC...
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Elliott & Chris were great! Courteous, explained well
Good humored., too. We could hear them talking & laughing during their 12 hrs of working in our crawlspace. Who would have thought?
Would love to have Elliott & Chris back any time to work on our HVAC.
FYI, 5 Star wars recommended by my brother-in-law, Andrew...
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Every visit I had has gone well with the technician
Every visit went well
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Excellent Service
After working in plunbing for a couple of years (50 years ago), it was very apparent to me that your service technician (Doug Hoffman) was a true professional. He was proficient and professional.
I have already recommended him to others.
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As always, a great experience
I have been a customer and service contract participant for years with One Hour Heating and Cooling.
The technicians professional, pleasant and thorough. On this particular visit I had Ralph Hodges perform the maintenance service. Ralph has been my technician on...
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